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Palette Phoenix Hotel

3.0 star property
3-star hotel near Gold Souk

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Photo gallery for Palette Phoenix Hotel

Lobby
Standard Triple
Lobby lounge
Meeting facility
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
28, St.28 C, Community 118, Nakheel Area, Dubai, Dubai, 39674
  • Al Ghurair Centre
    ‪5 min walk‬
  • Gold Souk
    ‪20 min walk‬
  • BurJuman Mall
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Single

Minibar, in-room safe, desk, soundproofing

Standard Single

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Family Room

Standard Triple Family Room

Standard Triple Family Room

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple

Minibar, in-room safe, desk, soundproofing

Standard Triple

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double - Twin

Standard Double - Twin

Standard Double - Twin

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double - King

Minibar, in-room safe, desk, soundproofing

Standard Double - King

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, soundproofing

Quadruple Room

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About the area

Dubai

Deira stay.Your stay at this Deira hotel places you within 2 miles (3 km) of Gold Souk and Dubai Creek. Burj Nahar Mall and Fish Roundabout are also within half a mile (1 km).

What's nearby

  • Al Ghurair Centre - 5 min walk - 0.4 km
  • Gold Souk - 20 min walk - 1.7 km
  • City Centre Deira - 4 min drive - 3.4 km
  • Dubai Cruise Terminal - 5 min drive - 4.4 km
  • BurJuman Mall - 6 min drive - 5.4 km

Getting around

  • Baniyas Square Station - 10 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Al Forat Restaurant - ‬5 min walk
  • ‪Karachi Darbar Deira - ‬4 min walk
  • ‪Al Riqqa Restaurant - ‬3 min walk
  • دجاج كنتاكى
  • ‪Chongqing Liu Yi Shou Steamboat - ‬6 min walk

About this property

Palette Phoenix Hotel

3-star hotel near Gold Souk
There's a restaurant on site. Public spaces have free WiFi. Palette Phoenix Hotel also features tour/ticket assistance, a front-desk safe, and an elevator.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

  • 78 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Palette Phoenix Hotel offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Arabic, English, Hindi

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AED 50 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: AED 20 per person
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 80.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
  • Cleaning fee: AED 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 20 per person
  • Nearby parking fee: AED 50 per day (49 ft away)
  • Rollaway bed fee: AED 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Phoenix Dubai
Phoenix Hotel Dubai
OYO 130 Phoenix Hotel Dubai
OYO 130 Phoenix Dubai
OYO 130 Phoenix
Hotel OYO 130 Phoenix Hotel Dubai
Dubai OYO 130 Phoenix Hotel Hotel
Hotel OYO 130 Phoenix Hotel
Phoenix Hotel
OYO 130 Phoenix Hotel Dubai
OYO 130 Phoenix Dubai
OYO 130 Phoenix
Hotel OYO 130 Phoenix Hotel Dubai
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Hotel OYO 130 Phoenix Hotel
Phoenix Hotel Dubai
Phoenix Hotel
Phoenix Hotel
Phoenix Hotel Dubai
OYO 130 Phoenix Hotel
Collection O Phoenix Hotel
Palette Phoenix Hotel Hotel
Palette Phoenix Hotel Dubai
Palette Phoenix Hotel Hotel Dubai

Palette Phoenix Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 4 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 5 out of 24 reviews
Rating 4 - Poor. 4 out of 24 reviews
Rating 2 - Terrible. 5 out of 24 reviews

6.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Ziyath

Travelled with group
Liked: Staff & service

Nice

Very nice stay
Stayed 5 nights in Feb 2025

4/10 Poor

mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not recmonded

in bathroom no shower screen only shower tray no towels in bathroom at all room dirty look and smelly
Stayed 1 night in Feb 2025

2/10 Terrible

md hafiz

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Service is no good and cleaning service cherge 35 Derham. Also early check-in 100 derham charge. No clean no tisu no wifi .
Stayed 1 night in Feb 2025

2/10 Terrible

William Frederick

Disliked: Staff & service, amenities, property conditions & facilities
This was quite possibly the worst hotel experience I've ever had. The hotel is run down, with fittings broken or falling off. It was so noisy inside the hotel overnight, the lift continually making a pinging noise, sound of running water during the night. Tea/coffee making facilites supplied but without a kettle!! How it's rated 3* I'll never know. Fortunately I only chose this hotel as it was close to people I was seeing so spent little time in there. I cannot state this enough.. avoid this hotel.
Stayed 3 nights in Feb 2025

8/10 Good

Ben, Earlwood

Business traveller
Liked: Cleanliness, staff & service, amenities
Quant place. The place is older snd a little tired
Stayed 1 night in Jan 2025

4/10 Poor

Sam

Stayed 3 nights in Jan 2025

2/10 Terrible

Osama

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Hassan is the only good thing about this hotel. I booked 7 days but had to aftet 2 nights due to EXCESSIVE maintenance work very early in the morning. Not recommended
Stayed 7 nights in Jan 2025

10/10 Excellent

MICHAEL B

Stayed 1 night in Dec 2024

10/10 Excellent

Arsalan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2022

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

4/10 Poor

Shahid, Saudi Arabia

Disliked: Staff & service, property conditions & facilities

Ordinary Hotel

Only thing i like was Internet which was fast. Else Just an Ordinary Hotel with No Parking. Location is too noisy.

6/10 Okay

Alex, Hawaii / Kuwait

Disliked: Cleanliness, property conditions & facilities, room comfort

Nice Photoshopped Picture of the hotel.

The hotel was just ok. Nothing more. I don't know their standards of cleanliness but it was a little less than what I am used to. I made a joke to a friend who was with me that some one was stabbed in the elevator. I said that because there were mysterious stains all over the carpet. Parking was a huge issue. There was a parking lot right next door, but this hotel is in a pretty sketchy neighborhood and the guy who owned the parking lot decided that rates went the second night that we were there. The bathroom was tiny and even though the beds were made I never got the feeling that the place was "clean." The biggest disappointment was the fact that the hotel was in a very crowded and noisy area. You could easily hear everyone outside at night and in the morning.

6/10 Okay

Christos

Disliked: Cleanliness, staff & service

Below standards

Checkin was ok, the hotel staff was ok at the beginning but this changed after the 1st day, the state of bathroom was below standards, we found previous guests cleaning tissues at the bed, a spare hair drier was given to us, the bed sheets was never replaced during our 5 night stay as well as the both bins , they should be better trained.
Stayed 5 nights in Feb 2025

6/10 Okay

Daniela

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mouloud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Abdulwali

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yolayni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto, el personal muy amable y todos te ayudan con todo lo que les sea posible, gente cálida y acogedora, te hacen sentir en casa

8/10 Good

Onur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel some like old but do clean
Stayed 2 nights in Feb 2022

2/10 Terrible

Mohamed

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Feb 2022

8/10 Good

Vladislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Kerstin, Nettetal

Liked: Staff & service
Nette Hotelteam,Frühstück nicht so lecker u.einfach,Badezimmer alt,Zimmer okay
Stayed 2 nights in Oct 2018