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Sheraton Grand Hotel, Dubai

5.0 star property
Luxury hotel with a full-service spa and free valet parking

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Photo gallery for Sheraton Grand Hotel, Dubai

Exterior
Outdoor pool, sun loungers
Executive Suite, 1 Bedroom, Non Smoking | City view
Breakfast, lunch, dinner served; international cuisine
Grand Suite, 1 Bedroom, Non Smoking | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
3 Sheikh Zayed Road, Dubai
  • Place, Dubai World Trade Centre
    ‪6 min walk‬
  • Place, Dubai Mall
    ‪3 min drive‬
  • Place, Burj Khalifa
    ‪4 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.8 out of 10
Excellent
(10 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Twin Beds

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking | Living area

Grand Suite, 1 Bedroom, Non Smoking

  • 83 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | City view

Executive Suite, 1 Bedroom, Non Smoking

  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

  • 212 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | City view

Apartment, 1 Bedroom

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

42-inch LCD TV with cable channels, TV

Apartment, 2 Bedrooms, Non Smoking

  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking

  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, Non Smoking (View)

Apartment, 3 Bedrooms, Non Smoking (View)

Apartment, 3 Bedrooms, Non Smoking (View)

  • 170 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds

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About the area

Dubai

Trade Center stay.A stay at this Trade Center hotel places you within half a mile (1 km) of Dubai World Trade Centre and 3 miles (5 km) of Dubai Mall. Also, Burj Khalifa is within 3 miles (5 km) and Dubai Creek is within 6 miles (10 km).

What's nearby

  • Dubai World Trade Centre - 6 min walk - 0.5 km
  • Dubai International Convention and Exhibition Centre - 10 min walk - 0.9 km
  • Dubai Mall - 3 min drive - 4.0 km
  • Burj Khalifa - 4 min drive - 4.3 km
  • Gold Souk - 7 min drive - 6.2 km

Getting around

  • World Trade Centre Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Feast - ‬1 min walk
  • ‪Opa Dubai - ‬5 min walk
  • ‪Hyp - ‬6 min walk
  • ‪All The Perks - ‬13 min walk
  • ‪Moe’s On The 5Th - ‬1 min walk

About this property

Sheraton Grand Hotel, Dubai

5-star luxury hotel near Dubai World Trade Centre
Sheraton Grand Hotel, Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 4026 square feet (374 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Sheraton Grand Hotel, Dubai. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

  • 654 guestrooms or units
  • 51 levels
  • 4026 sq ft of conference space
  • 374 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 75 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 135 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Grand Hotel, Dubai

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 135 per person
  • Fee for in-room wired internet: AED 75 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Sheraton Grand Hotel, Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Nafisat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Amazing staff and service!
Stayed 5 nights in Jun 2025

10/10 Excellent

William, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ I recently had the pleasure of staying at the Sheraton Grand Dubai, and I must say it exceeded all my expectations. From the moment I arrived, the service was impeccable. The staff greeted me with warm smiles making me feel instantly at home. The hotel itself is a stunning blend of modern elegance and traditional charm. My room was spacious, beautifully decorated, and equipped with all the amenities one could possibly need. The panoramic views of the Dubai skyline from my room were simply breathtaking, especially at sunset. One of the highlights of my stay was the dining experience. The hotel offers a variety of restaurants, each with its unique atmosphere and culinary delights. I particularly enjoyed dinner at the Jamaican and Indian restaurant, where the food was freshly made and the flavors were authentic and delicious. The breakfast buffet was another highlight, featuring an impressive selection of international dishes, fresh fruits, and pastries. The facilities at Sheraton Grand Dubai are top-notch. The pool area is beautifully designed, providing a serene escape from the bustling city. I also took advantage of the spa services, which were heavenly and rejuvenating. The hotel's location is perfect for exploring Dubai, with easy access to major attractions like the Burj Khalifa and Dubai Mall. The concierge team was incredibly helpful, providing recommendations and assisting with reservations.
Stayed 6 nights in Jun 2025

10/10 Excellent

Hamed

Stayed 2 nights in Jun 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast, so glad we included it in the package. The hotel staff was friendly courteous no issues at all.
Stayed 5 nights in May 2025

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent as always, from Dharma to Hasan and the entire team at Sheraton Grand Sheikh Zayed Rd. I will be back.
Stayed 4 nights in May 2025

10/10 Excellent

Coco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Service was very good. There was noise from my next door and the hotel stopped it timely and had followed up at least three times to check if all ok. The spa was a treat after long haul flight and DWI from Bali was really great.
Stayed 4 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Ahmad, doha

Disliked: Staff & service, amenities
terrible staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great property
Stayed 5 nights in May 2025

2/10 Terrible

Ahmad, doha

Disliked: Cleanliness, staff & service
staff wasnt willing to help
Stayed 1 night in May 2025

10/10 Excellent

Ptrycjusz

Stayed 5 nights in May 2025

10/10 Excellent

ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

Hasti

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

10/10 Excellent

ABDULKARIM, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Chesle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property will definitely recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

BERNADETTE, Owings Mills

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and well kept. The attentiveness of the staff was excellent. Rooms were beautifully decorated and clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly and responsive staff. Great accommodations, soak-in tub, and great views of skyline!
Stayed 2 nights in Apr 2025

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

T, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, well-appointed rooms and impeccable service. Staff were warm and welcoming throughout. I stayed on both business and personal travel and every aspect of the hotel I encountered, every employee eagerly addressed every request I made. My stay was delightful from beginning to end.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n.a.
Stayed 6 nights in Mar 2025

10/10 Excellent

Nassir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at
Stayed 6 nights in Mar 2025