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Sofitel Dubai Downtown

5.0 star property
5-star luxury hotel near Emaar Square, connected to a shopping center

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Photo gallery for Sofitel Dubai Downtown

3 bars/lounges, swim-up bar, poolside bar
Lobby
View from room
Luxury Room, 1 King Bed
3 bars/lounges, swim-up bar, poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Room service

Explore the area

Map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Dubai Mall
    ‪8 min walk‬
  • Burj Khalifa
    ‪9 min walk‬
  • Dubai Fountain
    ‪12 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed (Burj Khalifa View)

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio

Premium bedding, down comforters, minibar, in-room safe

Junior Studio

  • City view
  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Club Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Club Lounge Access

  • Partial sea view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Club Lounge Access (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed, Club Lounge Access (Burj Khalifa View)

  • City view
  • 147 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Royal Suite, 1 Double Bed (Burj KhalifaView)

Royal Suite, 1 Double Bed (Burj KhalifaView)

Royal Suite, 1 Double Bed (Burj KhalifaView)

  • City view
  • 243 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Apartment, 1 Bedroom

  • Partial sea view
  • 83 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

  • Bay view
  • 90 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Burj Khalifa View)

City view

Junior Suite, 1 King Bed (Burj Khalifa View)

  • City view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed

  • City view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club Lounge Access (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Club Lounge Access (Burj Khalifa View)

  • City view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, Club Lounge Access (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Single Beds, Club Lounge Access (Burj Khalifa View)

  • City view
  • 49 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed

  • Partial sea view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

Premium bedding, down comforters, minibar, in-room safe

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

  • City view
  • 150 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Room, 2 Single Beds

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Single Beds

  • City view
  • 53 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Le Petit Prince Kids & Family Room

Luxury Le Petit Prince Kids & Family Room

Luxury Le Petit Prince Kids & Family Room

  • Bay view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

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About the area

Dubai

Downtown Dubai stay.Within a 10-minute walk of this Downtown Dubai hotel, you'll find Emaar Square and Dubai Mall. Burj Khalifa and Dubai Opera are also within half a mile (1 km).

What's nearby

  • Dubai Opera - 7 min walk - 0.7 km
  • Dubai Mall - 8 min walk - 0.7 km
  • Burj Khalifa - 9 min walk - 0.8 km
  • City Walk - 12 min walk - 1.1 km
  • Dubai Fountain - 12 min walk - 1.1 km

Getting around

  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Dubai Intl. Airport (DXB) - 17 min drive

Restaurants

  • ‪Amelia - ‬5 min walk
  • ‪CÉ LA VI Dubai - ‬6 min walk
  • ‪Mori Sushi - ‬6 min walk
  • ‪Bab Al Mansour - ‬10 min walk
  • ‪The Six - ‬8 min walk

About this property

Sofitel Dubai Downtown

5-star luxury hotel near Emaar Square, connected to a shopping center
Sofitel Dubai Downtown offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There are 5 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 11 meeting rooms are available. Event space at this hotel measures 14956 square feet (1389 square meters) and includes a conference center. A fitness center, a terrace, and a complimentary children's club are also featured at the luxury Sofitel Dubai Downtown. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 350 guestrooms or units
  • 31 levels
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 14956 sq ft of conference space
  • 1389 sq m of conference space
  • Built in 2014
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Malay, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian

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Property amenities

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 145 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (120 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai Downtown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 200.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 703089

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Sofitel Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1003 reviews
Rating 8 - Good. 166 out of 1003 reviews
Rating 6 - Okay. 53 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zarlasht

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the suite.
Stayed 8 nights in Feb 2025

10/10 Excellent

Aneesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Alain, New York

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Average hotel for Dubai.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen S

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks
Stayed 5 nights in Feb 2025

10/10 Excellent

Lumturi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 6 nights in Feb 2025

10/10 Excellent

Noor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Sofitel Downtown

Modern sleek hotel, with spacious rooms and some overlook Burj Khalifa 😍 … The hotel is conveniently located minutes away from Dubai Mall (can walk via the airconditioned metro tunnel). Taxis and Metro station are at your doorstep. Staff are professional and friendly. Great buffet breakfast, but the seating area is considered small in comparision to the hotel, so the staff might allocate you a table further away from the buffet. We stayed at this hotel for 8 nights and would recommend it for families and business travellers.
Stayed 8 nights in Dec 2024

10/10 Excellent

Temitope

Stayed 4 nights in Jan 2025

10/10 Excellent

FAHAD

Stayed 1 night in Feb 2025

10/10 Excellent

Yekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel in Downtown Dubai!
Stayed 7 nights in Jan 2025

6/10 Okay

RANA

Business traveller
Liked: Cleanliness
Stayed 8 nights in Jan 2025

6/10 Okay

Faramarz

Liked: Staff & service
Overall ok
Stayed 3 nights in Jan 2025

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

ariel

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A great location
Stayed 5 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

TAGHREED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Myuran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great central location near Dubai mall and metro stop. Great views of the city and great pool
Stayed 3 nights in Jan 2025

10/10 Excellent

Preyankan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with great swimming pool with view on burj khalifa
Stayed 8 nights in Jan 2025

10/10 Excellent

juan, orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Absolutely amazing hotel
Stayed 7 nights in Jan 2025

10/10 Excellent

Lubna

Stayed 9 nights in Jan 2025

10/10 Excellent

Syed

Liked: Staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in downtown. A little over-rated, not clear view of Burj Khalifa and expensive. There are more options near-by.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nazreena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robert at check in was wonderful and all the staff were helpful and pleasant!
Stayed 1 night in Jan 2025

10/10 Excellent

Sheetal

Stayed 4 nights in Dec 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel Dubai Downtown is in a great location downtown, in close proximity to the metro and the Dubai Mall. Great view of the city from our room. Fitness room, spa, pool, and breakfast were all highlights from our stay at the Sofitel. Staff were so attentive, friendly, and helpful.
Stayed 1 night in Dec 2024