Sofitel Dubai The Palm Resort & Spa

5.0 star property
5-star beachfront resort near Aquaventure

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Photo gallery for Sofitel Dubai The Palm Resort & Spa

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only | View from room
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
East Crescent Road, Dubai, 55558
  • Aquaventure
    ‪3 min drive‬
  • Marina Beach
    ‪18 min drive‬
  • Burj Al Arab
    ‪21 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪39 min drive‬

Room options

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

  • 85 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Room

  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

  • 491 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Family Apartment, 2 Bedrooms, Kitchen, Sea View

  • 135 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Luxury Room, 1 King Bed, Balcony (Palm View)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

  • 135 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

  • 742 sq m
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

  • 85 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 1 King Bed, Balcony, Sea View

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Club Lounge Access, Sea View (Prestige)

  • 85 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

  • 75 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Club Suite, 2 Bedrooms, Club Lounge Access, Sea View (Opera)

  • 125 sq m
  • Sea view
  • Sleeps 5
  • 2 King Beds

Suite, 4 Bedrooms, Terrace (The Palm)

  • 451 sq m
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

Family Apartment, 1 Bedroom, Kitchen, Resort View

  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

  • 742 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed and 3 Large Twin Beds

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

  • 742 sq m
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

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About the area

Dubai

On the beach.With a stay at this Palm Jumeirah resort, you'll be within half a mile (1 km) of Palm Islands and 2 miles (3 km) of Aquaventure. Also, Lost Chambers Aquarium is within 2 miles (3 km) and The Pointe is within 6 miles (10 km).

What's nearby

  • Aquaventure - 3 min drive - 1.7 km
  • Marina Beach - 18 min drive - 12.4 km
  • Souk Madinat Jumeirah - 20 min drive - 14.0 km
  • Wild Wadi Water Park - 20 min drive - 14.9 km
  • Burj Al Arab - 21 min drive - 15.3 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 41 min drive

Restaurants

  • ‪Cloud 22 - ‬8 min walk
  • ‪Nobu By The Beach - ‬8 min walk
  • ‪ستاربكس - ‬17 min walk
  • ‪Wavehouse - ‬7 min drive
  • ‪Manava - ‬8 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

5-star beachfront resort near Aquaventure
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

  • 546 guestrooms or units
  • 7 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • 1222 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • iPod dock

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (December 31) Gala Dinner per adult: AED 2200
  • New Year's Eve (December 31) Gala Dinner per child: AED 1400 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1004 reviews
Rating 8 - Good. 157 out of 1004 reviews
Rating 6 - Okay. 54 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Veysel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

10/10 Excellent

Gokcehan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to Ema at the reception who made our stay more than amazing with her guest oriented, professional mentality
Stayed 2 nights in Mar 2025

10/10 Excellent

Kinali Ashok

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and the staff are incredible. This was my second stay here in 2 years..We stayed in a 2 bed apartment and that had an amazing view and they made it a really special stay. Sameer on reception really went out of his way to get us an amazing room because we were celebrating a big birthday and the staff in the restaurants are so kind. My toddler is a picky eater so the staff at Manava would make her a specific dinner each day. A special shout out to Manoj, Ajith, and the chef at Manava who made us feel so comfortable with ordering the food for her and making our stay that extra bit special but honestly every single staff here was incredible. Thank you for making the stay special and for making us feel so welcome. Cannot wait to go back again!
Stayed 6 nights in Mar 2025

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was top class and the service from front desk staff was of high quality. Breakfast staff and cleaning staff for our room were absolutely fantastic. Overall our experience was great thats why we keep going back to the same hotel.
Stayed 9 nights in Feb 2025

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

MR M MAAR

Stayed 4 nights in Feb 2025

10/10 Excellent

Amaree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely such a clean hotel
Stayed 10 nights in Feb 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer experience
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Svetlana

Stayed 8 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Only one comment - too many young children running around in the Premier Lounge especially in the evening.
Stayed 5 nights in Feb 2025

10/10 Excellent

Heines

Stayed 6 nights in Feb 2025

10/10 Excellent

TAHIR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Feb 2025

10/10 Excellent

nirali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Bekim

Stayed 7 nights in Feb 2025

10/10 Excellent

Sarah

Stayed 1 night in Feb 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we love this hotel. Wonderful relaxed place, good food and a great time. Busy but never any issues getting a sun lounger, and no mad scramble to reserve them like in other places. Biggest disappointment is that no Expedia Gold member benefits were offered, such as a room upgrade (which was clearly available as they offered an upgrade for a fee). Might seem trivial but every other VIP property we’ve stayed in recently has offered this
Stayed 7 nights in Feb 2025

10/10 Excellent

Amir

Stayed 5 nights in Feb 2025

10/10 Excellent

Mohammad Razwan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located on the Palm. The rooms are spacious and there are great number of options when it comes to pools and restaurants.
Stayed 6 nights in Feb 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was lovely, good mix of restaurants and pools, beach was nice. Rooms were broadly pretty good, very clean (but some areas showing signs of a little wear and tear). Only reason the review is 4* not 5* is because we paid extra for a sea view room (through expedia) and didn’t get one, we had to complain to be moved after 2 nights. Hotel were fine about this but be careful you get what you’re paying for as between Expedia and the Hotel, someone is not reflecting that accurately.
Stayed 7 nights in Feb 2025

10/10 Excellent

Shahab

Stayed 6 nights in Feb 2025

8/10 Good

Mozhda

Stayed 10 nights in Feb 2025

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect property for my wife and I, with our young daughter. Facilities were unbelievable and gave us everything we needed. The staff were exceptional and couldn't do enough for you. Loved the location, the perfect balance of being in one of the most sought after areas of Dubai without feeling overly busy. Would definitely go back
Stayed 6 nights in Feb 2025