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3.7 out of 5
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See all 3 travelocity Reviews

"Likes: Beautiful pool. Good morning breakfast! Dislikes: only some staff speak /understand English making communication difficult. Rude dinner waits ... " More

By a verified traveller on Mon 26 Aug 2019

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Superior Room for 2+1

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $209* Per night/room 23 Apr. - 24 Apr.

Room for 2+1

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room for 2+1 Seaside

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room for 2+1 Seaside

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior room for 4+2

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

V level Suite for 2+2 Seaview

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Valamar Lacroma Dubrovnik Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Valamar Lacroma Dubrovnik Hotel

Everyone (1) Family (1)
3 out of 5
Likes: Beautiful pool. Good morning breakfast! Dislikes: only some staff speak /understand English making communication difficult. Rude dinner waitstaff girls (purchased 1 night buffet and was asked rudely by waitress who demanded I prove that I paid to be at the buffet then when I asked for a bottle of water she rudely expressed if I was aware that it’s not free and I need to pay ! All she really needed to say was, no problem, there is an additional cost. Unfortunately, English again a huge factor in speaking to guests in a more respectful manner. Hotel was very large and did not feel welcoming atmosphere at this hotel is definitely more catering to large tour , cruise ship groups and corporate conferences which they definitely catered too. Location not bad, only about 15 min to Old Town. Beds not comfortable at all, very thin mattresses. pillows even worse as they were flat as pancakes.

Posted by , from Santa Monica on 26 Aug. 2019

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5 out of 5
Great customer service. Very helpful and courteous reception desk and other staff member. Great breakfast. Overall great hotel.

Posted by on 26 May 2019

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3 out of 5
Ok, but not a four star hotel. Try to get you everywhere they can. Internet is supposed to be free but they request you to sign up to be a member of their hotel club in order to get it. Beach is free at their sister resort but you have to pay 50% for chairs and umbrellas. The room temperature is controlled by the hotel and you can't make it cooler even if you change the thermostat. If you buy a half border food package, they claim it does not even include water for dinner so you have to pay for water, tea, coffee...

Posted by on 31 Aug. 2016

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Comment from Hotel Management

7 Sep. 2016 by Ivica Sabljic

Dear Guest, Thank you for choosing our hotel for your stay in our hotel and for your remarks. I am truly sorry this was not to your expectations. And I hope it didn’t rack your overall hotel experience. We will be happy to offer you next time nothing but the hotel in it’s very best. We have duly noted on the feedback you have shared and have measures in-place to ensure that similar situations do not happen again. On behalf of the all hotel staff I send you kind regards. Sincerely yours, Ivica Sabljic General manager

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.