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Grand Harbor Resort and Waterpark

3.5-star property
350 Bell St, Dubuque, IA 1-855-887-0424
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3.7 out of 5
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See all 20 Travelocity Reviews

"Excellent service & Customer friendly Highly recommended to others " More

By a verified traveller on Sun 27 Oct 2019

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Hotel Description

3.5-star hotel with water park access, connected to the convention center

Heart of Dubuque

At this hotel, you'll be steps from National Mississippi River Museum & Aquarium and Grand River Center. Port of Dubuque Marina and National Rivers Hall of Fame are also within half a mile (1 km).

Water park, dining

A water park and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 193 guestrooms also have free WiFi and flat-screen TVs. Other amenities include room service, coffee/tea makers, and free newspapers.

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$145* Per night/room 23 Feb. - 24 Feb.

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Harbor Resort and Waterpark ratings based on 20 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Harbor Resort and Waterpark

Everyone (8) Family (3)
5 out of 5
Excellent service & Customer friendly Highly recommended to others

Posted by , from Ankeny, IA on 27 Oct. 2019

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5 out of 5
it was a very neat and clean room and grounds. it was very close to every place I needed to visit.

Posted by on 14 Oct. 2019

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4 out of 5
I was charged way more then anyone else in my friends wedding and am really upset about that they couldnt fix it for me.

Posted by on 13 Aug. 2019

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2 out of 5
The furniture and draperies were worn out and torn. The air conditioner didn't work properly. The water park was in bad shape and needed work

Posted by on 28 Jul. 2019

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3 out of 5

Posted by on 17 Sep. 2018

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5 out of 5

Nice hotel next to river

Maintence was great. We had two lamps not working. Maintenance replaced lamps immediately Room Was clean. Gray place to stay

Posted by on 15 Apr. 2017

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5 out of 5

Nice clean comfortable room with no issues.

Pros: Good location for the event we were in town for, good clean and comfortable room.
We had a fairly short stay and didn't visit the waterpark, but the room was great and had no issues.

Posted by on 27 Feb. 2017

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5 out of 5
Great stay in Dubuque at Grand Harbor Hotel. We had a room with excellent river view. Took a walk on the Riverwalk and walked over to the casino next door. Had dinner at Tony Roma's right in the hotel. Food and service for dinner were excellent. Tried to eat breakfast at Tony Roma's in the morning - which was a terrible experience. Our service was terrible and after 40 minutes of waiting, we had to cancel our breakfast order because we still had not received our food and we couldn't wait any longer. No excuse for that.

Posted by on 3 Jul. 2016

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4 out of 5

Nice two day visit to Dubuque

The hotel was easy to find. The setting was great with views of river and old city and location on river walkway. Room was quiet.

Posted by on 30 May 2016

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3 out of 5

dissapointment in Dubuque

Pros: The bell staff was excellent.
Cons: They could really improve on the ammenities! The rooms are very expensive and should at least include the pool!
Location: casino,waterfront
fairly expensive for not much fun.The waterpark was not included with the room. It was another twenty dollars.Some of the front desk help were rude.No complimentary coffee or breakfast was offered.

Posted by on 11 Nov. 2015

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About the Grand Harbor Resort and Waterpark

Location 350 Bell St, Dubuque, IA 52001

Property Features

Grand Harbor Resort and Waterpark offers its guests a water park (surcharge), a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1453 square feet (135 square meters) and includes a conference center. Tour/ticket assistance, an arcade/game room, and complimentary newspapers in the lobby are also featured at the business-friendly Grand Harbor Resort and Waterpark. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free. This 3.5-star Dubuque hotel is smoke free.

  • 193 guestrooms or units
  • 7 levels
  • 1453 sq ft of conference space
  • 135 sq m of conference space
  • Built in 2002
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dubuque, IA (DBQ-Dubuque Regional) (13.8 km / 8.6 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and casino shuttle
  • Parking: Free self parking

Room Amenities

Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.

Tony Romas - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 19

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 5.0 per day.

Pets

  • No pets allowed

Policies

Water park access is not included in the room rate unless the room is booked through the Room and Waterpark rate plan. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Grand Harbor Resort & Waterpark
  • Grand Harbor Resort & Waterpark Dubuque
  • Grand Harbor Resort Waterpark Dubuque
  • Grand Harbor Waterpark
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  • Grand Harbor Resort And Waterpark Dubuque, Iowa
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  • Grand Harbor Resort and Waterpark Dubuque
  • Grand Harbor Resort and Waterpark Hotel Dubuque

You should know

  • Grand Harbor Resort and Waterpark offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.