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The General Palmer Hotel

4.0 star property
4-star historic hotel near Durango and Silverton Narrow Gauge Railroad

Choose dates to view prices

Photo gallery for The General Palmer Hotel

Interior entrance
Interior
Lobby lounge
Mountain view
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Animas River Trail
    ‪5 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪22 min drive‬

Room options

View all photos for Presidential King Suite

Presidential King Suite

Presidential King Suite

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(28 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, No Windows

Standard Room, 1 King Bed

Standard Room, 1 King Bed, No Windows

9.6 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, No Windows

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed, No Windows

9.6 out of 10
Exceptional
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Palace Wing, 2 Queen Suite, Stair Access Only

Executive Room, 2 Queen Beds

Palace Wing, 2 Queen Suite, Stair Access Only

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Palace Wing, 1 Queen Bed, Stair Access Only

Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 Queen Bed, Stair Access Only

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Palace Wing, 1 King Bed, Stair Access Only

Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 King Bed, Stair Access Only

9.4 out of 10
Exceptional
(22 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Palace Wing, 1 King Suite, Stair Access Only

Executive Suite, 1 King Bed

Palace Wing, 1 King Suite, Stair Access Only

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Palace Double Stair Access Only

Superior Suite, Multiple Beds

Palace Double Stair Access Only

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

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About the area

Durango

Historic Downtown Durango stay.A stay at this Historic Downtown Durango hotel places you steps from Durango and Silverton Narrow Gauge Railroad and within a 5-minute walk of Durango Area Tourism Office. Animas River Trail and Durango Arts Center are also within half a mile (1 km).

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.2 km
  • Durango Area Tourism Office - 3 min walk - 0.3 km
  • Durango Arts Center - 5 min walk - 0.5 km
  • Animas River Trail - 5 min walk - 0.5 km
  • Fort Lewis College - 13 min walk - 1.2 km

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Esoterra Ciderworks - ‬1 min walk
  • ‪Durango Coffee Company - ‬2 min walk

About this property

The General Palmer Hotel

4-star historic hotel near Durango and Silverton Narrow Gauge Railroad
Free breakfast is served daily. A library, a terrace, and a vending machine are also featured at the historic The General Palmer Hotel. Self parking is free.

This 4-star Durango hotel is smoke free.

  • 39 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1898
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • No smoking on site
The General Palmer Hotel offers 39 accommodations with bathrobes and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

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DoubleTree by Hilton Durango
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  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
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CA $273 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

General Palmer

General Palmer Durango

General Palmer Hotel

General Palmer Hotel Durango

The General Palmer Hotel Hotel

The General Palmer Hotel Durango

The General Palmer Hotel Hotel Durango

Frequently asked questions

How close is The General Palmer Hotel to the airport?

The General Palmer Hotel is 5.7 mi (10-min drive) away from the Durango, CO (AMK-Animas Air Park) airport, the closest popular airport to the property.

How much does it cost to stay at The General Palmer Hotel?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at The General Palmer Hotel on May 17, 2026 start from CA $259, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The General Palmer Hotel have an airport shuttle?

Airport shuttle services are not available at The General Palmer Hotel.

Does The General Palmer Hotel offer free breakfast?

The General Palmer Hotel offers free continental breakfast every day from 7:00 AM to 9:30 AM.

Is there a casino at The General Palmer Hotel?

No, there is no casino at this hotel.

What time is check-in at The General Palmer Hotel?

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM.

Is there free parking at The General Palmer Hotel?

This hotel offers free self parking.

Does The General Palmer Hotel have a pool?

The General Palmer Hotel does not have a pool.

Does The General Palmer Hotel have a spa?

There are no spa services available at this hotel.

How close is The General Palmer Hotel to downtown Durango?

The General Palmer Hotel is 0.4 mi away from Durango.

The General Palmer Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1008 reviews
Rating 8 - Good. 188 out of 1008 reviews
Rating 6 - Okay. 58 out of 1008 reviews
Rating 4 - Poor. 24 out of 1008 reviews
Rating 2 - Terrible. 15 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Stefan, Chester

Outstanding
Stayed 1 night in Apr 2026

8/10 Good

Ernestine

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean & staff very friendly
Stayed 1 night in Feb 2026

8/10 Good

Sonya

Liked: Cleanliness, staff & service, amenities
Courteous staff, clean room
Stayed 2 nights in Jan 2026

8/10 Good

Elizabeth

Stayed 5 nights in Jan 2026

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities
We stayed in a larger room in a separate building. Very nice room with a view of the hillside. Comfortable bed, nice bathroom, updated decor. Only downside was no elevator and scary outdoor stairs to access the second floor.
Stayed 1 night in Jan 2026

10/10 Excellent

Leslie

Stayed 1 night in Jan 2026

10/10 Excellent

Gary, Rio Rancho

Liked: Cleanliness, amenities, property conditions & facilities
R etching was great!
Stayed 2 nights in Jan 2026

10/10 Excellent

Connor

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel is beautiful and clean, the historic ambience is great but not over done. I love the historic but safe and operational elevator. The room was very clean with comfortable beds with clean white linens. The bathroom was clean with the refillable shampoo, conditioner and body wash dispensers in good clean shape. They even had robes in the closet. Heat pump mini split for room heat and a large tv but we didn’t use so I can’t speak to the channel selection. The rooms were quiet and I didn’t hear much of the other guest, very minimal road noise from outside. Basic continental breakfast, and coffee tea station set up. Beautiful seating where you can see the Rio Grande train. Parking is good and safe. What more could you ask for?! I would recommend for the experience and the comfort. Last, the staff was super friendly and very accommodating, with attention to detail. Very hospitable. Thank you for the great stay!
Stayed 1 night in Jan 2026

8/10 Good

Emilia

Travelled with partner
Liked: Cleanliness, amenities
Couldn’t rate the breakfast because I didn’t have it. Be cautious booking through this company though because they state that the property doesn’t bill you until upon arrival but they did bill me two days before arrival and upon arrival so I was charged twice.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great because of the convience to the train ride. In addition, the clean room, amenities, and staff were great too! Thank you for a wonderful stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Todd, Addison

Stayed 1 night in Dec 2025

10/10 Excellent

vickie

Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Dec 2025

10/10 Excellent

JR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Beautiful and clean on the inside. Chandler at the front desk was awesome! Free breakfast and free cookies was great as well. Great location. Great everything.
Stayed 2 nights in Dec 2025

8/10 Good

James, Prescott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and was located in a great location in vicinity to downtown Durango. We wish we would’ve stayed in the original hotel, but we were placed in a different wing that was renovated at a later date because it had bigger rooms. We wish we could’ve stayed in the original hotel. We did have some issues with our room. The key was bent and didn’t work and the adjoining door to the room next to us didn’t lock properly, but the hotel staff did go out of their way to come to our room twice to get both items fixed and resolved.
Stayed 1 night in Jan 2026

10/10 Excellent

Vinicius

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

DEBRA, Las Vegas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and cozy. The staff was beyond friendly and professional. The breakfast was decent (the eggs left a little to be desired). The location is perfect. Definitely can't mind the train whistle. It goes off every hour but you can hear it all over town. You just get used to it. Would definitely stay there again.
Stayed 4 nights in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was great; easy, free, plenty of room. The staff was amazing - friendly, helpful, and knowledgeable. The rooms were clean and comfortable - the bed was amazing! Free coffee and cookies all the time. Overall, a great place.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer, Woodland Park

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous!!
Stayed 1 night in Dec 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice old hotel with pleasant staff and clean facilities .
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

Yael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and room..Very friendly and accommodating staff, perfect location!
Stayed 3 nights in Dec 2025

10/10 Excellent

Edwardo

Liked: Cleanliness, amenities, property conditions & facilities
The Staff was friendly and helpful. The room was clean and quiet. We got to watch a he train from the window and balcony. Wonderful weekend getaway.
Stayed 1 night in Dec 2025

10/10 Excellent

Brad, Weatherford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was sole ol hotel quality. Staff was top notch and especially Chandler made the stay warm, welcoming, and my wife and I felt at home and like family
Stayed 5 nights in Dec 2025