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Hotel Indigo Durham by IHG

4.0 star property
4-star hotel near Durham University

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Photo gallery for Hotel Indigo Durham by IHG

Stunning interior space with a grand architectural design, featuring a high ceiling, decorative pattern, and intricate wall details.
Hotel Indigo's classic facade features a symmetrical design with a central entrance and decorative balcony.
Stunning hallway with framed artwork and large windows.
Experience the grandeur of our lobby, featuring a stunning chandelier and elegant seating areas.
Experience the grandeur of our lobby, featuring a high ceiling, marble panels, and beautiful artwork.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
9 Old Elvet, Durham, England, DH1 3HL
  • Durham Castle
    ‪4 min walk‬
  • Durham Cathedral
    ‪6 min walk‬
  • Durham University
    ‪10 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Relax in a spacious room with a large bed, wooden headboard, and comfortable seating area.

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Enjoy a refreshing bath in the bathroom, featuring a large window and a stone mosaic wall, with a framed city view.

Premium Room, 1 Double Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Enjoy a refreshing bath in the bathroom, featuring a large window and a stone mosaic wall, with a framed city view.

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(28 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Relax in comfort with a large bed and stylish seating area.

Standard Room

9.8 out of 10
Exceptional
(18 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Enjoy a refreshing bath in the bathroom, featuring a large window and a stone mosaic wall, with a framed city view.

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Bathtub

Bathroom features a unique mosaic wall design, a large mirror, and a framed picture of Durham.

Premium Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed (Cathedral View)

Enjoy a refreshing bath in the bathroom, featuring a large window and a stone mosaic wall, with a framed city view.

Premium Room, 1 Double Bed (Cathedral View)

10.0 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Queen Beds, Bathtub

Relax in a spacious room with a large bed, comfortable seating area, and city views.

Premium Room, 2 Queen Beds, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Methodist Church View)

Relax in a cozy corner with a view of a historic landmark.

Premium Room, 1 King Bed (Methodist Church View)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Durham

Central Durham getaway .Your stay at this Durham hotel places you within a 10-minute walk of Durham Indoor Market and St. Nicholas Church. Durham World Heritage Site Visitor Centre and Palace Green are also within half a mile (1 km).

What's nearby

  • Durham Castle - 4 min walk - 0.4 km
  • Gala Theatre Durham - 5 min walk - 0.4 km
  • Durham Cathedral - 6 min walk - 0.5 km
  • Durham University - 10 min walk - 0.9 km
  • Crook Hall and Gardens - 11 min walk - 0.9 km

Getting around

  • Durham Station - 13 min walk
  • Newcastle Intl. Airport (NCL) - 40 min drive

Restaurants

  • ‪Half Moon Inn - ‬2 min walk
  • ‪The Library - ‬5 min walk
  • ‪Chapters of Durham - ‬3 min walk
  • ‪Cafédral Durham - ‬5 min walk
  • ‪Fat Hippo Durham - ‬4 min walk

About this property

Hotel Indigo Durham by IHG

4-star hotel near Durham University
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. The business-friendly Hotel Indigo Durham by IHG also features a fitness center, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Durham hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel Indigo Durham by IHG offers 83 accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Durham

Hotel Indigo Durham by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1002 reviews
Rating 8 - Good. 169 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Stayed 1 night in May 2025

10/10 Excellent

Laurie-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is quite unique set in a former council building especially the bar and restaurant which are located in the former council chambers. The most striking feature of the hotel however is the excellent service provided by all of the fantastic staff. The location is unbeatable allowing you to easily explore the city centre and the river walk. Many excellent restaurants and coffee shops are within 500 yards and the city attractions are very walkable from the hotel.
Indigo Hotel
Restaurant
Hotel bar
Stayed 2 nights in May 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in a convenient location close to the city centre. The room was clean and the facilities in the room to a high standard.
Stayed 1 night in Apr 2025

10/10 Excellent

graham

Liked: Amenities
An historical building very grand the staff and services matched this context
Stayed 3 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Helpful staff. Nice bar. Room was slightly shabby in places (large patches of peeling paint) and ve
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

Amazing building. Rooms really nice
Stayed 1 night in Apr 2025

8/10 Good

Lance

Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and spacious lovely everything you needed shower had great water pressure super hot and the soaps and balms were lovely the food was deli ous and thestaff were friendly and helpful i highly recommend this hotel breakfast menu caters for everyone .
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Stayed 2 nights in Mar 2025

10/10 Excellent

Dayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Richard

Stayed 2 nights in Mar 2025

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean room. Great staff all-round and excellent breakfast. Didn't have a car so limited parking not an issue. Well positioned for centre .
Stayed 1 night in Mar 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building. Nice room. Staff at check in were really friendly and we were delighted to receive a complimentary room upgrade at check in. Only thing that spoiled the experience was being forced to pay for that upgrade at check out, even though it was expressly described to us as complimentary. It was explained the charge was because I was not ‘a member’. When I explained that their colleague had been aware I was not a member but had upgraded us and confirmed there was no charge - no response or any attempt to verify this. Not even any expression of regret for any possible misunderstanding. I was made to feel like I had tried to get away with not paying a charge, when it seemed to be the hotel’s mistake, or a breakdown in communication on their side. I was in a rush and did not have time to argue, so just paid. I am unlikely to return to this hotel or the chain due to this service.
Stayed 1 night in Mar 2025

6/10 Okay

SUSAN

Travelled with partner
Liked: Staff & service
Way over priced - lighting in bedroom next to nothing way to dark.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

jehan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sausage and eggs

9.5!! I’m deducting 0.5 for the sausages and eggs! What happened! Jokes aside, it was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place to stay! The building was beautiful, the location was convenient, the breakfast was good, and the room was comfortable, clean, and modern.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025