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Kastens Hotel

Art Deco hotel with free WiFi, connected to a shopping center in Düsseldorf

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Photo gallery for Kastens Hotel

Exterior
Lobby
Interior
Reception
Comfort Double Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
Juergensplatz 52, Düsseldorf, NW, 40219
  • Marina Düsseldorf
    ‪7 min walk‬
  • Konigsallee
    ‪11 min walk‬
  • Rhine Promenade
    ‪18 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Single Room

Premium bedding, down comforters, pillowtop beds, minibar

Comfort Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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About the area

Düsseldorf

City center stay.Within a 10-minute walk of this Stadtbezirk 3 hotel, you'll find Roncalli's Apollo Variety Theatre and Parliament of North Rhine-Westphalia. Rhine Tower and Duesseldorf Gate are also within half a mile (1 km).

What's nearby

  • Rhine Tower - 7 min walk - 0.7 km
  • Marina Düsseldorf - 7 min walk - 0.7 km
  • Konigsallee - 11 min walk - 0.9 km
  • Düsseldorf Christmas Market - 16 min walk - 1.4 km
  • Rhine Promenade - 18 min walk - 1.5 km

Getting around

  • Polizeipräsidium Tram Stop - 1 min walk
  • Düsseldorf Volksgarten Station - 3 min drive
  • Düsseldorf Intl. Airport (DUS) - 25 min drive

Restaurants

  • ‪KRestaurant Unterbilk - ‬3 min walk
  • ‪Yomaro Frozen Yogurt - ‬3 min walk
  • ‪Restaurant Efsin - ‬3 min walk
  • ‪Menta - ‬4 min walk
  • ‪Cafe Modigliani - ‬6 min walk

About this property

Kastens Hotel

Art Deco hotel with free WiFi, connected to a shopping center in Düsseldorf
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Kastens Hotel. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Düsseldorf hotel.

  • 1 building
  • 45 guestrooms or units
  • 5 levels
  • 30 sq m of conference space
  • Built in 1985
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Kastens Hotel offers 45 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 28-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Arabic, English, French, German, Romanian

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 28-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per day
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in smoking rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Kastens
Kastens Duesseldorf
Kastens Hotel
Kastens Hotel Duesseldorf
Kastens Hotel Düsseldorf
Kastens Düsseldorf
Hotel Kastens Hotel Düsseldorf
Düsseldorf Kastens Hotel Hotel
Hotel Kastens Hotel
Kastens
Kastens Hotel Hotel
Kastens Hotel Düsseldorf
Kastens Hotel Hotel Düsseldorf

Kastens Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 431 reviews
Rating 8 - Good. 204 out of 431 reviews
Rating 6 - Okay. 95 out of 431 reviews
Rating 4 - Poor. 41 out of 431 reviews
Rating 2 - Terrible. 10 out of 431 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

MOHAMAD SAID, Cary

Business traveller
Liked: Cleanliness, staff & service, amenities
This is a nice old fashioned hotel. The location is great and the people are friendly
Stayed 6 nights in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our room wasnt ready for us at 3pm as specified. Staff friendly. Empty wrappers in minibar and mouldy bathroom. Breakfast ok but doesnt get restocked
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Good position- close to the tower and river and within 20 minute walk of the old town. Negatives- the room we were offered stank of smoke. The second room also smelt heavily of smoke. The 3rd room offered was much smaller but was odour free. We asked for a refund but was refused.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for exploring the city. Good breakfast buffet. No facility in room for tea/coffee making.
Stayed 3 nights in Aug 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel, with a unique and quirky character. Excellent service from the staff, lovely rooms, and good breakfast. Location is slightly out of the way, but well located for the Mediahafen. We were visiting for the Rheinkirmes, and for that the location is very convenient.
Stayed 2 nights in Jul 2019

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice not far from train station

Nice hotel with good breakfast buffet and large room. The shower was good and plenty of towels.
Stayed 1 night in Jun 2019

4/10 Poor

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort

Far too hot

I had room 620, which is the one in the pictures with the large windows. Which is on the top floor and directly faces the sun all afternoon and evening. The room has no air conditioning and no air flow. The curtains do not fit and do not block the sun. It was like a sauna. I asked for a fan and was told there was not one. Too hot to sleep until after 1am, then sun streaming in through the badly fitting curtains at 5 to wake you up again. A terrible stay and a place not to ever go back to.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Lynnipids, West Yorkshire

Hotel was in a good location not too far to walk to Christmas markets. Staff were friendly. Breakfast good. The rooms could do with updating. Television did not work. Wifi was not very good.
Stayed 3 nights in Dec 2018

8/10 Good

Callum

Liked: Cleanliness, staff & service, room comfort

Safe place to stay

Perfect place to stay for a solo business traveler. Tidy enough, good bathroom, accommodating staff. I did like having the breakfast included. The area was very quiet, but easy enough to get around with the tram stopping just outside the hotel, but if a bit later, not to far to walk from the underground. The area is quite good, and very safe. Please note the wifi was slow, but adequate.
Stayed 6 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Too little for too much

The hotel is comfortably placed in a near to center area with a tram just outside the door. However the hotel it self presents its self as a 4 star hotel which is 1.5 too much for the level of the facilities and the level of room cleaning and servicing. Personally I will avoid future visits to this hotel and recomand others to do the same.
Stayed 4 nights in Nov 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price. Location was fair enough, accessible by foot n bus to the main station. Breakfast spread was very good for the price paid really. Internet was the main bummer. Apart from that was a good experience
Stayed 2 nights in Oct 2018

6/10 Okay

karen, uk

Disliked: Cleanliness, property conditions & facilities, room comfort

Basic hotel near to town centre

Bed and breakfast hotel only. Breakfast variety good but nothing to keep food warm consequently cold bacon, cold scrambled egg and white sausage! Room stifling hot with very small fan and very tired looking furnishings now in comparison to 5 years ago when we stayed there before. Would recommend a long awaited spruce up.
Stayed 3 nights in Aug 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel/staff!!! 10 min walk from old town

I arrived around 8:30 am. Check in was 3pm. The wonderful lady working the front desk took the time to go check on a room for us and we were allowed to check in by 8:45am. Such a big del as we were able to rest after an all night flight. She said we could go to the free breakfast after getting settled since it went till 10am. We fell asleep and never had breakfast so I can’t comment on the food since we left around 5am the next day. I was allowed to borrow some phone charger adapters from the front desk. Room was just as the pictures showed. Staff was so kind and helpful. Comfortable beds and great water pressure. We walked for about ten minutes and found ourselves in old town. It was amazing.
Stayed 1 night in May 2018

8/10 Good

VABS, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. close to restaurant and shopping. Rooms are small and cozy. Good facility of wellness. Overall pleasant stay.
Stayed 5 nights in May 2018

8/10 Good

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities

May 9 - 12

There is no air condition so in Summer it will be hot. There is no elevator to your floor there is one that stays beetween the floors so either you carry your bagage upstairs or downstairs. The key to the safty deposit did not fit!!!. It takes about 15 minutes to walk to the alt stadt. The room itself was very nice and quite newly renovated together with the bathroom. Breakfast was very good except for the so called scrabled eggs.
Stayed 4 nights in May 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

hannah

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2018

4/10 Poor

Ray

Disliked: Staff & service
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service

Nice hotel close to Altstadt, next to Rheinturm

Nice staff, good breakfast, perfect location to reach everything in Duesseldorf
Stayed 6 nights in Dec 2017

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location very good...reception staff could have been a little more friendly...overall lovely stay...
Stayed 3 nights in Nov 2017

6/10 Okay

Geoff, uk

Liked: Cleanliness, staff & service

Ok hotel with good access to city centre.

We booked hotel well in advance and requested a quiet room, but room we got was very noisy from people out side & traffic noise, also no air con , room v.warm.Staff were brill tho.
Stayed 4 nights in Jun 2017