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Metropolis Resort

3.5 star property
Family-friendly 3.5-star hotel near Chaos Waterpark

Choose dates to view prices

Photo gallery for Metropolis Resort

Water park
BBQ/picnic area
Point of interest
Hypo-allergenic bedding, down comforters, in-room safe
Deluxe Suite, Multiple Beds | Living room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Hot tub
  • Breakfast available

Explore the area

Map
5150 Fairview Dr, Eau Claire, WI, 54701
  • Chaos Waterpark
    ‪3 min walk‬
  • Action City
    ‪5 min walk‬
  • Oakwood Mall
    ‪3 min drive‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪13 min drive‬

Room options

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds

  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 10
  • 1 Queen Bed and 4 Queen Bunk Beds

View all photos for Premier Suite, Multiple Beds

Premier Suite, Multiple Beds

Premier Suite, Multiple Beds

  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Room

Signature Room

Signature Room

  • Sleeps 6
  • 2 Queen Beds OR 1 Twin Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

  • Sleeps 21
  • 5 Queen Bunk Beds and 1 Queen Sofa Bed

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About the area

Eau Claire

Oakwood Hills stay.A stay at this Oakwood Hills hotel places you steps from Chaos Waterpark and within a 5-minute walk of Action City. Also, Florian Gardens is within half a mile (1 km) and Oakwood Mall is within 3 miles (5 km).

What's nearby

  • Chaos Waterpark - 3 min walk - 0.3 km
  • Action City - 5 min walk - 0.5 km
  • Florian Gardens - 5 min walk - 0.5 km
  • Oakwood Mall - 3 min drive - 2.2 km
  • University of Wisconsin-Eau Claire - 6 min drive - 6.1 km

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional) - 21 min drive

Restaurants

  • ‪Culver's - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Olive Garden - ‬5 min drive
  • ‪Noodles & Company - ‬5 min drive

About this property

Metropolis Resort

Family-friendly 3.5-star hotel near Chaos Waterpark
Metropolis Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a 24-hour business center on site. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Metropolis Resort.

This Art Deco Eau Claire hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 3 levels
  • Built in 2008
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Metropolis Resort offers 107 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves.

Televisions come with cable channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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CA $180 total
includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline
  • Water park (surcharge)
  • Waterslide

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Mini golf
  • Playground
  • TV in common areas
  • Water park
  • Waterslide
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch HDTV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 3 to September 12:
  • One of the swimming pools
  • Hot tub
  • Water park
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Hot tub
  • Swimming pool
  • Water park
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.99 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Self parking
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults, and USD 6.99 to 6.99 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolis Resort Hotel
Metropolis Eau Claire
Metropolis Resort
Metropolis Resort Eau Claire
Metropolis Hotel Eau Claire
Metropolis Resort Eau Claire
Metropolis Resort Hotel Eau Claire

Metropolis Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 510 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Sean

Travelled with family and small children
Disliked: Staff & service
Overall, after paying $350 to stay here per night, I wouldn’t do it again. We got zero hot water in our shower, the food we ordered took well over an hour to get. The waterpark is OK and the game room is far overpriced.
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsy

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was at the resort. The staff around the whole resort were wonderful and accommodating! Maybe extend the hours to all day for Wednesdays, but other than that all in all was a great stay for our family of 5!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Stayed 1 night in Mar 2025

10/10 Excellent

Haley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water park was very toddler friendly, it was nice to have food close with deals in your room given by the hotel, my only complaint was no workout area. I walked up and down the whole building just to get my steps in.
Stayed 1 night in Feb 2025

4/10 Poor

Claire

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Kerrie Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sorensen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Shawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family destination with water park and Action City on the property. We had a larger suite, and without independent heating/air conditioning in each room hard to regulate temperatures in each area (especially with toddlers and infants)...rooms were comfortable size. We expected a larger refrigerator for the size of the suite, and thought there would be an in room coffee maker....but complimentary coffee in the foyer. Overall great 1st time experience for a family get together (grandparents down through infant grandchild)
Stayed 2 nights in Jan 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and even Got upgraded to a better room!
Stayed 1 night in Jan 2025

6/10 Okay

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were kids above us the whole time we were there running back and forth. My daughter was up until midnight (she’s 4) because they wouldn’t stop running. Called the front desk twice. They did give us free breakfast, but the kids continued to run. It was so freaking loud.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for yiung kids!
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Long, slow line to check-in. I had to wait in line twice because I wasn’t given enough wrist bands for the water park. Action city seemed absurdly expensive for someone staying at the hotel, especially the trampoline area. I had an okay trip with my two kids but not great
Stayed 2 nights in Jan 2025

10/10 Excellent

Tammy

Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Pa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Kids loved it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Stayed 2 nights in Jan 2025

10/10 Excellent

Colby

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Kristine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our furnace was one of the loudest I’ve experienced in many years of travel. Lighting in the rooms was strange with 6 separate switches. Water park was average. Staff were pleasant.
Stayed 1 night in Dec 2024

10/10 Excellent

Annetta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Staff was accommodating.
Stayed 1 night in Dec 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, amenities
Honestly, it was overpriced. There were limited options of activities in the water park area. The action center should be included in the hotel cost.
Stayed 1 night in Dec 2024

10/10 Excellent

Norkys

Travelled with family
Liked: Staff & service, property conditions & facilities
It was good I will repeat it
Stayed 6 nights in Dec 2024