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Metropolis Resort

3.5 star property
Family-friendly 3.5-star hotel near Chaos Waterpark

Choose dates to view prices

Photo gallery for Metropolis Resort

Water park
Room, 1 King Bed with Sofa bed
Point of interest
BBQ/picnic area
Breakfast and dinner served, American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Hot tub
  • Breakfast available

Explore the area

View in a map
5150 Fairview Dr, Eau Claire, WI, 54701
  • Place, Chaos Waterpark
    ‪3 min walk‬
  • Place, Action City
    ‪5 min walk‬
  • Place, Oakwood Mall
    ‪3 min drive‬
  • Airport, Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪13 min drive‬

Room options

View all photos for 2 Queens - Handicap (Waterpark and Fun Center is closed every Monday and Tuesday)

Hypo-allergenic bedding, down comforters, in-room safe

2 Queens - Handicap (Waterpark and Fun Center is closed every Monday and Tuesday)

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

Family Room, Multiple Beds

Deluxe Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 10
  • 1 Queen Bed and 4 Queen Bunk Beds

View all photos for Two Bedroom Suite (Waterpark and Fun Center is closed every Monday and Tuesday)

Deluxe Suite, Multiple Beds

Two Bedroom Suite (Waterpark and Fun Center is closed every Monday and Tuesday)

9.0 out of 10
Wonderful
(6 reviews)
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Double Queen (Waterpark and Fun Center is closed every Monday and Tuesday)

Hypo-allergenic bedding, down comforters, in-room safe

Double Queen (Waterpark and Fun Center is closed every Monday and Tuesday)

8.8 out of 10
Excellent
(65 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for King + Sofa Sleeper (Waterpark and Fun Center is closed every Monday and Tuesday)

Room, 1 King Bed with Sofa bed

King + Sofa Sleeper (Waterpark and Fun Center is closed every Monday and Tuesday)

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

Premier Suite, Multiple Beds

Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Double Queen Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

Premier Room, 2 Queen Beds

Double Queen Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 4
  • 2 Queen Beds

View all photos for The Bunk House (Waterpark and Fun Center is closed every Monday and Tuesday)

Superior Room, Multiple Beds

The Bunk House (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 21
  • 5 Queen Bunk Beds and 1 Queen Sofa Bed

View all photos for King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Queen Bunk Bed

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About the area

Eau Claire

Oakwood Hills stay.A stay at this Oakwood Hills hotel places you steps from Chaos Waterpark and within a 5-minute walk of Action City. Also, Florian Gardens is within half a mile (1 km) and Oakwood Mall is within 3 miles (5 km).

What's nearby

  • Chaos Waterpark - 3 min walk - 0.3 km
  • Action City - 5 min walk - 0.5 km
  • Florian Gardens - 5 min walk - 0.5 km
  • Oakwood Mall - 3 min drive - 2.2 km
  • University of Wisconsin-Eau Claire - 6 min drive - 6.1 km

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional) - 21 min drive

Restaurants

  • ‪Kobes - ‬6 min drive
  • ‪Jimmy John’s - ‬3 min drive
  • ‪Infinity Beverages Winery & Distillery - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬5 min drive
  • ‪Jersey Mike's Subs - ‬5 min drive

About this property

Metropolis Resort

Family-friendly 3.5-star hotel near Chaos Waterpark
Metropolis Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a 24-hour business center on site. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Metropolis Resort.

This Art Deco Eau Claire hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 3 levels
  • Built in 2008
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Metropolis Resort offers 107 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves.

Televisions come with cable channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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GrandStay Residential Suites - Eau Claire
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  • Hot tub
  • Breakfast included
  • Parking included
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Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline
  • Water park (surcharge)
  • Waterslide

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Mini golf
  • Playground
  • TV in common areas
  • Water park
  • Waterslide
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch HDTV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 3 to September 12:
  • One of the swimming pools
  • Hot tub
  • Water park
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Hot tub
  • Swimming pool
  • Water park
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23.20 per accommodation, per night
The resort fee includes:
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Hot tub access
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults, and USD 6.99 to 6.99 for children
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolis Resort Hotel
Metropolis Eau Claire
Metropolis Resort
Metropolis Resort Eau Claire
Metropolis Hotel Eau Claire
Metropolis Resort Eau Claire
Metropolis Resort Hotel Eau Claire

Reviews

Metropolis Resort Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 537 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

Reviews

6/10 Okay

Thomas

Stayed 1 night in Aug 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only downfall was the beds. The beds were hard,and uncomfortable to sleep on.
Stayed 3 nights in Jul 2025

10/10 Excellent

joel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun will go back.
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only thing I would note was that our room drains were all clogged. Other than that we enjoyed it all!!
Stayed 2 nights in Jul 2025

4/10 Poor

Rose

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Needs room updates!
Stayed 1 night in Jun 2025

8/10 Good

Ronnie

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Fun place for family. Always something to do
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super nice and clean! The indoor pool was amazing, my daughter had a blast!
Stayed 1 night in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, interesting drapes, great for families
Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Cam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around it was pretty neat place to stay at!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Front desk staff was very friendly and made the remainder of the check in process very easy. Room was nice and pretty comfortable. Took some getting used to the tin bases under the beds that we kept kicking when walking to the beds, but all in all, it was a good stay. We were a little bummed the hot tub wasnt up and running, but you cant control maintenance.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a fun time with our littles- perfect!
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great water park close to home with indoor arcade and fun park
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic experience!

We were in town visiting family. Kind, welcoming staff. The beds were comfortable. The go karts, arcade games, and water park were a lot of fun! Pizza and ice cream were delicious! Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Chia

Stayed 2 nights in Jul 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Heather

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We were there for 7 days. Room was humid. Waterpark had strange hours/days that were closed/inconsistent hours. Kind of disappointed that they didn't have a pool or hot tub open generally, as there were many times my husband and I wanted to soak in the hot tub at the end of the day but couldn't because it was closed. Seems like a general amenity for a hotel stay. For how expensive this place was, no breakfast included (I realized that was the case after we booked so my fault). Just surprising in this day and age that a $60/night hotel still has breakfast included. Assume they want to push you to pay extra and fine at their diner. After a few days without our "don't disturb" hanger on and no housekeeping services completed, we had to ask the front desk everytime we wanted housekeeping. The first time they only made our beds and we had to specify moving forward to take the garbage out and give us new towels. That should be basic housekeeping: make the bed, take out the trash and give new towels??? For the cost, we won't be back. For a cheaper rate we could have free breakfast every morning, competent housekeeping and a hot tub/pool every day/night. Will be actively discouraging people from staying here as well; not worth your money.
Stayed 8 nights in Jun 2025

10/10 Excellent

Melissa

Stayed 2 nights in Jul 2025

2/10 Terrible

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was clean. Summer hours was not posted anywhere.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!! Clean, convenient and reasonably priced! All the staff were very nice!!
Stayed 1 night in Jul 2025

10/10 Excellent

Laurie

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterpark is open all day and included in hotel price. My niece had a blast! Property was easy to access from the highway. We will definitely go back next time we are passing through Eau Claire
Stayed 1 night in Jun 2025