See all properties

TRU BY Hilton Edmonton Windermere

Property class: 2.5
Edmonton hotel in Southwest Edmonton area

Choose dates to view prices

Photo gallery for TRU BY Hilton Edmonton Windermere

Free daily continental breakfast
Fitness facility
Exterior
Game room
Room, 2 Queen Beds, Accessible (Handicap) | Floor plan

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Place, Currents of Windermere
    ‪8 min walk‬
  • Place, Cineplex Odeon Windermere Cinemas
    ‪14 min walk‬
  • Place, West Edmonton Mall
    ‪10 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(106 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Handicap)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(56 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Hearing Accessible Room With 2 Queen Beds And Roll-in Shower

  • Sleeps 4

You may also like

Ad

Sawridge Inn & Conference Centre Edmonton South

Southside
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,877 reviews
The price is CA $121
CA $139 total
includes taxes & fees
Apr 19 - Apr 20
Sawridge Inn & Conference Centre Edmonton South

About the area

Edmonton

Southwest Edmonton stay.A stay at this Southwest Edmonton hotel places you within 6 miles (10 km) of South Edmonton Common and 9 miles (15 km) of Snow Valley Ski Club. University of Alberta and West Edmonton Mall are within 12 miles (20 km).

What's nearby

  • Currents of Windermere - 8 min walk - 0.7 km
  • Cineplex Odeon Windermere Cinemas - 14 min walk - 1.2 km
  • South Edmonton Common - 6 min drive - 9.4 km
  • West Edmonton Mall - 10 min drive - 15.8 km
  • University of Alberta - 14 min drive - 16.0 km

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 25 min drive
  • Edmonton Intl. Airport (YEG) - 17 min drive

Restaurants

  • ‪Monacci Coffeehouse - ‬3 min drive
  • ‪Mary Brown's Chicken - ‬19 min walk
  • ‪Popeyes Louisiana Kitchen - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Flame & Barrel - ‬4 min drive

About this property

TRU BY Hilton Edmonton Windermere

Edmonton hotel in Southwest Edmonton area
TRU BY Hilton Edmonton Windermere offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business center. The business-friendly TRU BY Hilton Edmonton Windermere also features an arcade/game room, a front-desk safe, and an elevator. Free self parking is available.

This Edmonton hotel is smoke free.

  • 90 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG
Southwest Edmonton
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, 1,127 reviews
The price is CA $114
CA $127 total
includes taxes & fees
Apr 22 - Apr 23
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

Property amenities

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 25.00 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 685 out of 1342 reviews
Rating 8 - Good. 352 out of 1342 reviews
Rating 6 - Okay. 150 out of 1342 reviews
Rating 4 - Poor. 78 out of 1342 reviews
Rating 2 - Terrible. 77 out of 1342 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located. The hard flooring in the rooms is great for when you have a pet
Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher, Cold Lake

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and comfortable room
Stayed 1 night in Jan 2026

8/10 Good

Lindsey, Red Deer

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and laid back. Easy check in and confortable beds. Not sure our room was fully cleaned before we checked jn as there was a half used water bottle and pop bottle left in the fridge. Bathroom floor had Debris also.
Stayed 1 night in Jan 2026

2/10 Terrible

Yuliu

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bug infestation - While finding a pest in a hotel is a nightmare, the way management handled it was even worse. When we informed the front desk, their only solution was to move us to another room. They refused our simple request for dry cleaning for our clothing and luggage, even though those items were now likely infested. The response? "The manager isn't in today, so there's nothing we can do." It got worse when we called Hilton Corporate. A supervisor named Malik was incredibly rude, essentially telling us that because he doesn't stay in hotels, he "doesn't care" about the situation. No apology, no immediate help, and zero accountability for a major health code violation. For those who don't know, bed bugs are "hitchhikers." They crawl into the seams of your suitcases and the folds of your clothes. If you take even one female bug or a few eggs home, you are looking at: 1.Thousands of dollars in professional extermination costs. 2.The potential need to throw away your mattress, couch, and clothing. 3.Months of emotional trauma, insomnia, and being bitten in your own sleep. By refusing to help us decontaminate our gear, this hotel is essentially okay with us bringing an infestation back to our home. They treated a high-risk health hazard like a minor "inconvenience." Avoid this hotel at all costs. There is no "Hilton Standard" here—just a dirty room and a management team that will leave you stranded once they have your money.
Stayed 2 nights in Dec 2025

10/10 Excellent

Corey

Stayed 1 night in Jan 2026

10/10 Excellent

Naseer

Stayed 1 night in Oct 2025

10/10 Excellent

GLORIA

Stayed 2 nights in Dec 2025

10/10 Excellent

Nam

Awesome!!!!!!! Nobody went into our room to clean tho
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love staying here. Always a simple check in, clean/tidy. Peaceful. Breakfast is good. Everything you need.
Stayed 1 night in Dec 2025

8/10 Good

Larry

Stayed 1 night in Dec 2025

8/10 Good

Theresa

Liked: Cleanliness
Room was okay, the floors could be cleaned better in the bathroom. They should have a boot mat by the door when you come in because it's laminate flooring throughout. The breakfast was just average, lukewarm and pretty bland eggs and hashbrowns. Staff was courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

Ann Rhea

Stayed 1 night in Dec 2025

6/10 Okay

Jacqueline, Camrose

Stayed 2 nights in Jan 2026

10/10 Excellent

Tacey

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Dec 2025

8/10 Good

chantel

Liked: Cleanliness, staff & service
Room was clean and the location is amazing. Staff are always helpful and friendly.
Stayed 2 nights in Dec 2025

4/10 Poor

Mohamed

Disliked: Cleanliness, amenities, property conditions & facilities
Stinky bedsheets, no coffee machine in the room, i had to go back to the front desk to reactivate my card to get in to my room !!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

4/10 Poor

Shauna

Stayed 1 night in Dec 2025

10/10 Excellent

Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

8/10 Good

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast choices. Parking is generally good. Room is clean. Staff is pleasant
Stayed 2 nights in Dec 2025

8/10 Good

Arnab

Stayed 1 night in Dec 2025

10/10 Excellent

Indira

Stayed 1 night in Dec 2025

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Pillows and bedding were disappointing. No coffee first morning and breakfast was just ok. Staff were friendly.
Stayed 2 nights in Dec 2025

2/10 Terrible

Deanna

Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly and helpful staff and good amenities weight room and pool
Stayed 1 night in Oct 2025