Best Western Plus El Paso Airport Hotel & Conference Center

3.0 star property
3-star hotel in Cielo Vista

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Photo gallery for Best Western Plus El Paso Airport Hotel & Conference Center

Bar (on property)
BBQ/picnic area
Reception
Property amenity
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
6655 Gateway Boulevard W, El Paso, TX, 79925
  • Place, Cielo Vista Mall
    ‪15 min walk‬
  • Place, The Fountains at Farah
    ‪2 min drive‬
  • Place, Fort Bliss
    ‪8 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪3 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony (2nd Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony (2nd Floor;Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (2nd Floor;Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the area

El Paso

Cielo Vista stay.Your stay at this Cielo Vista hotel places you within 2 miles (3 km) of Cielo Vista Mall and Bassett Place. Gene Roddenberry Planetarium and The Woodhouse Day Spa - El Paso are also within 2 miles (3 km).

What's nearby

  • Cielo Vista Mall - 15 min walk - 1.3 km
  • Bassett Place - 2 min drive - 2.3 km
  • The Fountains at Farah - 2 min drive - 3.1 km
  • El Paso County Coliseum - 5 min drive - 6.5 km
  • Fort Bliss - 8 min drive - 8.4 km

Getting around

  • El Paso Union Depot - 13 min drive
  • El Paso International Airport (ELP) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Peter Piper Pizza - ‬18 min walk
  • ‪Track One - ‬13 min walk

About this property

Best Western Plus El Paso Airport Hotel & Conference Center

3-star hotel in Cielo Vista
Best Western Plus El Paso Airport Hotel & Conference Center offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the pool bar. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. Barbecue grills, a vending machine, and an arcade/game room are also featured at the business-friendly Best Western Plus El Paso Airport Hotel & Conference Center. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Free self parking is available.

This 3-star El Paso hotel is smoke free.

  • 132 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
Best Western Plus El Paso Airport Hotel & Conference Center offers 132 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This El Paso hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 0.01 per person
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Crib (surcharge)
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are available for USD 12.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 0.01 per person
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 12.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn El Paso Airport I-10
Holiday Inn Hotel El Paso Airport I-10
Best Western Plus El Paso Airport Hotel
Best Western Plus El Paso Airport
Best Western Plus El Paso Airport Hotel
Best Western Plus El Paso Airport
Plus Paso & Conference Center
Best Western Plus El Paso Airport Hotel Conference Center
Holiday Inn El Paso Airport I 10
Best Western Plus Hotel
Best Western Plus
Best Plus El Paso Airport

Best Western Plus El Paso Airport Hotel & Conference Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 385 out of 1009 reviews
Rating 8 - Good. 240 out of 1009 reviews
Rating 6 - Okay. 145 out of 1009 reviews
Rating 4 - Poor. 123 out of 1009 reviews
Rating 2 - Terrible. 116 out of 1009 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Hulon

No thanks
Stayed 1 night in Sep 2025

6/10 Okay

Marilyn

Travelled with family, Travelled with pets
Liked: Staff & service
You can tell this was property is not new the toilet moved when you sat on it. The carpet needed cleaning and the area around the pool needed to be resurfaced. The one good thing about the place was the staff. They were friendly and very professional. Ty hey made the stay worthwhile.
Stayed 2 nights in Sep 2025

8/10 Good

Juan

Liked: Staff & service, property conditions & facilities
T
Stayed 1 night in Sep 2025

6/10 Okay

cristian

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
There was nothing plus about this best western. It smelled old and musty. The door to our balcony wouldn’t secure. The water in the tub wouldn’t go down. Speaking of the balcony. There was a stain that never went away, we thought it was water but it never dried up. Looks like it had never been cleaned. We went and checked out the pool, it was packed Friday night and worst of it there was a creepy security guard just checking out the girls.
Stayed 3 nights in Jul 2025

6/10 Okay

Esperanza

Stayed 3 nights in Jun 2025

10/10 Excellent

Lillie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and convenience to shopping. The breakfast was great and had a good variety. The staff was friendly and helpful.
Stayed 5 nights in May 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Gilbert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Liked: Amenities
Stayed 1 night in Jun 2025

6/10 Okay

Fernando

Travelled with family and small children
Not to good
Stayed 1 night in Jun 2025

6/10 Okay

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was pee on the floor that wasn’t cleaned up I guess from previous person that stayed there
Stayed 1 night in Jun 2025

2/10 Terrible

Isabel, Pittsburg

Travelled with family
Disliked: Amenities
Hallways smelling like cigarettes and the room.
Stayed 1 night in Jun 2025

6/10 Okay

Catherine

Travelled with group
The check in staff was nice. The room was clean. The hall floors were filthy. They advertise a bar on site but you have to pay a cover charge to go in and order a drink which is absolutely ridiculous.
Stayed 2 nights in Jun 2025

8/10 Good

Evelyn

Liked: Cleanliness
It was fairly average
Stayed 1 night in Jun 2025

8/10 Good

Hugo

Stayed 1 night in Jun 2025

8/10 Good

Roberto, Santa Fe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
WE HAD TO WAIT, THE ROOM WASN'T READY UNTIL 4 PM
Stayed 1 night in Jun 2025

2/10 Terrible

Kenneth

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Was impressed with the property. It's look, it's feel, and - at first - the staff. Stayed 3 nights and our AC went out the 1st night. Although having our thermostat set at 70... our room (from Saturday morning to Monday morning) maintained 77 to 80 degrees. The staff said the would "look into it" but at no time did we see anyone working on the AC units. We were offered a different room... but the temp was the same. Made for miserable sleeping conditions. I'm looking for an entire refund.
Stayed 3 nights in Jun 2025

10/10 Excellent

Fernando

Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Stayed 2 nights in Jun 2025

4/10 Poor

Elimar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The next day the toilet didn't work and we made a request for them to fix it. We left at 2pm and arrived at night and they didn't fix anything. We went to the lobby to see if they could fix it and they said they couldn't do anything and didn't give us a solution. Otherwise, everything was fine with the hotel.
Stayed 2 nights in Jun 2025

4/10 Poor

Jorge

Stayed 2 nights in Jun 2025

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025