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Hilton Garden Inn El Paso / University

3.0 star property
3-star hotel near Paso del Norte International Bridge

Choose dates to view prices

Photo gallery for Hilton Garden Inn El Paso / University

Outdoor pool, sun loungers
Terrace/patio
Meeting facility
1 bedroom, in-room safe, desk, iron/ironing board
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Hot tub
  • Breakfast available
  • Free airport shuttle

Explore the area

View in a map
111 W University Ave, El Paso, TX, 79902
  • Place, University of Texas at El Paso
    ‪1 min walk‬
  • Place, Don Haskins Center
    ‪9 min walk‬
  • Place, Sun Bowl Stadium
    ‪9 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Room

1 bedroom, in-room safe, desk, iron/ironing board

Room

8.8 out of 10
Excellent
(25 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two Queens

1 bedroom, in-room safe, desk, iron/ironing board

Standard Two Queens

9.0 out of 10
Wonderful
(30 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

1 bedroom, in-room safe, desk, iron/ironing board

Room

9.6 out of 10
Exceptional
(22 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Parlor)

1 bedroom, in-room safe, desk, iron/ironing board

Room (Parlor)

  • 37 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

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About the area

El Paso

In El Paso .You'll be steps from University of Texas at El Paso and within a 10-minute walk of Las Palmas Medical Center. Billy Rogers Arroyo Park and UTEP Theater are also within half a mile (1 km).

What's nearby

  • University of Texas at El Paso - 1 min walk - 0.0 km
  • Las Palmas Medical Center - 5 min walk - 0.5 km
  • Don Haskins Center - 9 min walk - 0.8 km
  • Sun Bowl Stadium - 9 min walk - 0.8 km
  • El Paso Downtown Artist and Farmer's Market - 2 min drive - 2.3 km

Getting around

  • El Paso Union Depot - 10 min drive
  • El Paso International Airport (ELP) - 19 min drive

Restaurants

  • ‪Circle K - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hilton Garden Inn El Paso / University

3-star hotel near Paso del Norte International Bridge
Hilton Garden Inn El Paso / University offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. A rooftop terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn El Paso / University. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star El Paso hotel.

  • 1 building
  • 153 guestrooms or units
  • 5 levels
  • Built in 2006
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn El Paso / University offers 153 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided on request.

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  • Hot tub
  • Pet-friendly
  • Parking included
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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM
  • Free area shuttle up to 3 mi
  • Secured, covered self parking on site (USD 10 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 17 for adults and USD 8 to 17 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 36-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 17 for adults, and USD 8 to 17 for children
  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn El Paso University
Hilton Garden Inn University El Paso
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Hotel Hilton Garden Inn El Paso / University El Paso
Hotel Hilton Garden Inn El Paso / University
Hilton Garden Inn El Paso University Hotel
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Hilton Garden Inn El Paso / University El Paso
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Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn El Paso / University Hotel El Paso

Hilton Garden Inn El Paso / University Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1007 reviews
Rating 8 - Good. 222 out of 1007 reviews
Rating 6 - Okay. 76 out of 1007 reviews
Rating 4 - Poor. 52 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 3 nights in Jul 2025

10/10 Excellent

Bryan

10/10 Excellent

Iris

Stayed 1 night in Jul 2025

10/10 Excellent

Rebeca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Fly in for a skills day at UTEP, location was very convenient!
Stayed 1 night in Jun 2025

2/10 Terrible

Kirsten

I
Stayed 1 night in Jun 2025

10/10 Excellent

Olga

Liked: Amenities
Loved it
Stayed 1 night in Jun 2025

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

ANNA

Stayed 1 night in Jun 2025

10/10 Excellent

Xin

Liked: Property conditions & facilities
Great experience
Stayed 1 night in Jun 2025

4/10 Poor

Robert

Business traveller
Liked: Amenities, property conditions & facilities
Had some gunk on the floor of our room. When I booked it said complimentary breakfast but when we went to breakfast and started eating they came up and charged us 18.50 per person. Was not worth it at all as the breakfast supplied was very very minimal and not very good
Stayed 1 night in Jun 2025

6/10 Okay

Theyant

Stayed 1 night in Jun 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, very nice room, fastest check -in I've ever had at any hotel, cute little bar with special drinks for the concert I went to at Sun Bowl Stadium.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing and clean
Stayed 1 night in May 2025

4/10 Poor

Amanda

Travelled with partner
There was no exhaust fan in the bathroom😭 What started out as a honeymoon quickly ended in disgust as we had no choice but to endure lingering bathroom odor Please address and save future relationships
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra, Balmorhea

Travelled with family
Liked: Cleanliness, amenities
We stay here visiting my son and grandson it’s very nice and convenient
Stayed 1 night in May 2025

10/10 Excellent

Sandra, Balmorhea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in May 2025

6/10 Okay

Minerva

Liked: Cleanliness, amenities, property conditions & facilities
Male Desk clerk seemed he had lack of training. Also didn’t like the inconvenience of having to return the expired or rancid chocolate bars sold. Don’t mind the price for a FRESH product. Everything else was good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Loved the room without carpet covering the entire floor for a person with pets its a grand gesture as a "pet friendly hotel" thank you!
Stayed 1 night in Jun 2025

6/10 Okay

Dominique

Disliked: Cleanliness
The best part of our stay was the convenient location—close to plenty of restaurants and just a short drive to Mesa. Unfortunately, that was the only highlight. Housekeeping never came to clean our room during our 3-night stay, despite us making two separate requests at the front desk. We also had to repeatedly ask for basic necessities like towels, which were never replenished. We even ran out of toilet paper and body wash. On top of that, the sink was clogged and had poor drainage every time we used it. Overall, the hotel was not clean, and our requests for housekeeping and essentials were ignored. Given these issues, we will not be returning and cannot recommend this property.
Stayed 3 nights in Jun 2025

6/10 Okay

Wendy

Stayed 3 nights in Jun 2025

8/10 Good

Lori

Stayed 1 night in Jun 2025