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Hotel Indigo El Paso Downtown by IHG

3.5 star property
3.5-star hotel near Paso del Norte International Bridge

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Photo gallery for Hotel Indigo El Paso Downtown by IHG

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas
Property preview
Property amenity
Bar (on property)
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

View in a map
325 N. Kansas Street, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪5 min walk‬
  • Place, University of Texas at El Paso
    ‪2 min drive‬
  • Place, Don Haskins Center
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(78 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Fairfield Inn & Suites El Paso Airport

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 868 reviews
The price is CA $129
CA $154 total
includes taxes & fees
Oct 12 - Oct 13
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About the area

El Paso

Downtown El Paso stay.Within a 10-minute walk of this Downtown El Paso hotel, you'll find Sensorium and Plaza Theater. El Paso Museum of Art and Southwest University Park are also within half a mile (1 km).

What's nearby

  • Plaza Theater - 5 min walk - 0.5 km
  • Paso del Norte International Bridge - 19 min walk - 1.6 km
  • University of Texas at El Paso - 2 min drive - 1.6 km
  • Don Haskins Center - 3 min drive - 3.1 km
  • Sun Bowl Stadium - 3 min drive - 3.8 km

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Coffee Box - ‬4 min walk
  • ‪Church Bar - ‬3 min walk
  • ‪Wxyz - ‬3 min walk
  • ‪Park Tavern - ‬3 min walk
  • ‪Mamacitas - ‬1 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

3.5-star hotel near Paso del Norte International Bridge
Hotel Indigo El Paso Downtown by IHG offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Indigo El Paso Downtown by IHG. Parking is available for a fee.

This 3.5-star El Paso hotel is smoke free.

  • 119 guestrooms or units
  • 12 levels
  • Deli
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Indigo El Paso Downtown by IHG offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Free WiFi
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  • Air conditioning
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The price is CA $133
CA $157 total
includes taxes & fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Reviews

Hotel Indigo El Paso Downtown by IHG Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 640 out of 1007 reviews
Rating 8 - Good. 164 out of 1007 reviews
Rating 6 - Okay. 71 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 81 out of 1007 reviews

Reviews

10/10 Excellent

JJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Not Bad, Not Good

The front desk staff were amazing. The walls were very thin. We could hear children in the hallway after 12am and doors closing loudly. It definitely affected our sleep and comfort. This is the first upscale hotel that has happened with us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Jul 2025

10/10 Excellent

Caitlynn

Stayed 2 nights in Jul 2025

10/10 Excellent

Dakota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Janet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, renovated hotel downtown. Very affordable. Nice pool and bar. Room clean & comfortable. Staff was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and nice pool. Enjoyed my stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Castulo

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Cecilia

Stayed 3 nights in Jun 2025

10/10 Excellent

marisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

We had a blast, it was my bday weekend and me and my family enjoyed it so much, from the delicious food, the pool and the activities they offer we even got to do a sound bath session that was amazing! Always a pleasure staying at the Indigo Hotel!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathryn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful hotel and all the staff were wonderful. Pet friendly and kind people!
Stayed 2 nights in Jun 2025

4/10 Poor

jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very dated and needs a lot of attention. The air conditioning is not sufficient to keep the rooms cool. The staff was very nice and tried to accommodate us. After attempting a different room and finding the same air conditioning issue, we left to find another property to stay for the remainder of our trip.
Stayed 6 nights in Jun 2025

10/10 Excellent

lexy

Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Stayed 1 night in Jun 2025

8/10 Good

Andrew, Larkspur

Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gloria, Presidio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property are amazing! Felt very welcome. Will not ever stay anywhere else besides Indigo!
Stayed 1 night in Apr 2025

6/10 Okay

German

Stayed 1 night in Jun 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Charlie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay too loud and nothing works
Stayed 1 night in Jun 2025