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Palace Inn

2.5 star property
Hotel perfectly located for exploring El Paso

Choose dates to view prices

Photo gallery for Palace Inn

Front of property - evening/night
Bathroom sink
Standard Room, 1 King Bed, Non Smoking
Fitness facility
Free daily continental breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Gym
  • Housekeeping

Explore the area

View in a map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Place, Cinemark Tinseltown Las Palmas
    ‪7 min walk‬
  • Place, El Paso County Coliseum
    ‪13 min drive‬
  • Place, Fort Bliss
    ‪16 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(106 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(61 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

El Paso

Heart of El Paso.A stay at this Mission Valley hotel places you within 6 miles (10 km) of Ysleta–Zaragoza International Bridge and 9 miles (15 km) of Cielo Vista Mall. Plaza Las Misiones and American Consulate are within 12 miles (20 km).

What's nearby

  • Cinemark Tinseltown Las Palmas - 7 min walk - 0.6 km
  • El Paso Zoo - 12 min drive - 20.1 km
  • El Paso County Coliseum - 13 min drive - 20.9 km
  • American Consulate - 14 min drive - 13.3 km
  • Fort Bliss - 16 min drive - 25.8 km

Getting around

  • El Paso Union Depot - 22 min drive
  • El Paso International Airport (ELP) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬11 min walk
  • ‪Krispy Kreme - ‬19 min walk
  • ‪Chico's Tacos - ‬2 min drive

About this property

Palace Inn

Hotel perfectly located for exploring El Paso
Free breakfast is available daily. WiFi is free in public spaces. A fitness center and a vending machine are also featured at the business-friendly Palace Inn. Free self parking is available.

This El Paso hotel is smoke free.

  • 42 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • No smoking on site
Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 888 out of 1160 reviews
Rating 8 - Good. 207 out of 1160 reviews
Rating 6 - Okay. 43 out of 1160 reviews
Rating 4 - Poor. 8 out of 1160 reviews
Rating 2 - Terrible. 14 out of 1160 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Johan

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Muy bien
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super easy late check in! Clean , mattress was comfortable. Large bathroom and shower. Well lit parking lot
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We had a good stay the bed is comfortable and the room is very clean, although it did smell strongly like bleach or clorox I’m guessing they use for cleaning, which we did not like
Stayed 1 night in Nov 2025

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Bed was very comfortable. Breakfast was good but would have liked boiled eggs for protein. Staff was not friendly. Was denied breakfast first day at 10 am. I did not know kitchen closed at 9:30 am., yet following day people were coming after 10 am and nothing was said to them. Parking was good. Overall it was a very good experience. I would stay there again. Thank you.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joe

Stayed 1 night in Oct 2025

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Oct 2025

8/10 Good

Rosalio

Stayed 2 nights in Oct 2025

10/10 Excellent

Jean marc

Stayed 1 night in Oct 2025

8/10 Good

Kaylynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, just a little small. Very nice staff. There was a very strong, weird smell in the parking lot the evening we checked in but it was gone by morning.
Stayed 1 night in Oct 2025

10/10 Excellent

Abraham

Stayed 2 nights in Oct 2025

10/10 Excellent

CODY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'll be staying here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Chungwhan

Stayed 1 night in Oct 2025

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff even at 4:00am
Stayed 2 nights in Oct 2025

10/10 Excellent

Iliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not eat breakfast since I only stayed for one day, but the room was nice and had a little fridge under the microwave. room was spacious as well as the bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Ruben

Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Stayed 1 night in Aug 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean, the breakfast was fine, I was able to park my truck in front of my room. The noise from the interstate was extremely loud and you could see, that the door needed weather stripping, it might eliminate some of the noise too.
Stayed 1 night in Oct 2025

10/10 Excellent

Dora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a super deal! Clean and spacious
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean as always
Stayed 1 night in Oct 2025