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The Plaza Hotel Pioneer Park

4.0 star property
4-star Art Deco hotel near Paso del Norte International Bridge

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Photo gallery for The Plaza Hotel Pioneer Park

Lobby sitting area
Breakfast, lunch, dinner served; Mexican cuisine
Meeting facility
Exterior
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
106 W MILLS AVENUE, El Paso, TX, 79901
  • Plaza Theater
    ‪2 min walk‬
  • University of Texas at El Paso
    ‪2 min drive‬
  • Sun Bowl Stadium
    ‪3 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

City view

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(27 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

City view

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Flat-screen TV

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

City view

Classic Room, 2 Queen Beds

9.8 out of 10
Exceptional
(23 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

City view

Room

10.0 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

City view

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, Accessible

City view

Premier Room, Accessible

10.0 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, Accessible

1 bedroom, pillowtop beds, minibar, in-room safe

Premier Room, Accessible

7.4 out of 10
Good
(3 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Flat-screen TV

Suite, Accessible

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Hydromassage showerhead, designer toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(14 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

1 bedroom, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

7.6 out of 10
Good
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

El Paso

City center retreat .With a stay at this Downtown El Paso hotel, you'll be steps from Plaza Theater and El Paso Symphony Orchestra. San Jacinto Plaza and El Paso Museum of Art are also within half a mile (1 km).

What's nearby

  • Plaza Theater - 2 min walk - 0.2 km
  • Southwest University Park - 5 min walk - 0.5 km
  • Paso del Norte International Bridge - 15 min walk - 1.3 km
  • University of Texas at El Paso - 2 min drive - 1.6 km
  • Sun Bowl Stadium - 3 min drive - 3.5 km

Getting around

  • El Paso Union Depot - 12 min walk
  • El Paso International Airport (ELP) - 15 min drive

Restaurants

  • ‪The Tap - ‬6 min walk
  • ‪The Plaza Theatre - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Martha's Cafe - ‬3 min walk

About this property

The Plaza Hotel Pioneer Park

4-star Art Deco hotel near Paso del Norte International Bridge
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 6 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1600 square feet (149 square meters) and includes conference space. The business-friendly The Plaza Hotel Pioneer Park also features a health club, concierge services, and dry cleaning/laundry services. Parking is available for a fee. A complete renovation of The Plaza Hotel Pioneer Park was completed in April 2020.

This 4-star El Paso hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 14 levels
  • 1600 sq ft of conference space
  • 149 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Plaza Hotel Pioneer Park offers 130 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 20 per day)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Roll-in shower (51 inches wide)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 per person
  • Covered self parking fee: USD 20 per day (in/out privileges)
  • Covered valet parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Plaza Hotel Pioneer Park El Paso
Plaza Pioneer Park El Paso
Plaza Pioneer Park
Property Plaza Hotel Pioneer Park El Paso
El Paso Plaza Hotel Pioneer Park Property
Property Plaza Hotel Pioneer Park
Plaza Pioneer Park El Paso
Plaza Hotel Pioneer Park
The Plaza Pioneer Park El Paso
The Plaza Hotel Pioneer Park Hotel
The Plaza Hotel Pioneer Park El Paso
The Plaza Hotel Pioneer Park Hotel El Paso

The Plaza Hotel Pioneer Park Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1061 out of 1251 reviews
Rating 8 - Good. 94 out of 1251 reviews
Rating 6 - Okay. 46 out of 1251 reviews
Rating 4 - Poor. 24 out of 1251 reviews
Rating 2 - Terrible. 26 out of 1251 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, ATASCADERO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is incredible. Only a couple gripes: shower instructions are confusing, 10 pm fireworks at the ball park woke us up.
Stayed 1 night in Apr 2025

10/10 Excellent

Ivan, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was immaculate! All of the staff was amazing! My entire stay here felt very luxurious! Amazing hotel with an amazing staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet friendly

We stayed with out fur babies, they provided beds and bowls for our dogs. There’s a park right across the street where we would take them to walk around and there is plenty to see.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Feb 2025

6/10 Okay

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Reuben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property! Rooftop bar is a must! Would definitely stay here again!
Stayed 1 night in Mar 2025

6/10 Okay

Grace

Stayed 3 nights in Mar 2025

10/10 Excellent

Shafter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was worried about El Paso’s crime rate, and having to travel with very valuable equipment. This hotel put me at ease, lots of security and police presence. Had no issues, and the hotel is amazing, old world meets ultra luxury. I would travel 9 hours to stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

carrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Such an awesome place. Great food, great location, and super comfy bed. Will stay there every time in El Paso.
Stayed 5 nights in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joni

Stayed 2 nights in Feb 2025

10/10 Excellent

Maria Antonieta, The Woodlands

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Raul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Hotel is great. Management of Ambar can be better

Had an unfortunate experience at restaurant where management could have been much more accommodating. I was celebrating a birthday with friends and a group of 4 more lifelong friends came by to say hi and join us. We asked to be moved to a larger, empty table and was denied, asked if they could take one of the several empty 4 tops nearby and was denied. We were told the restaurant was booked up, at 930 pm. There was no wait. These tables were never filled. Manager refused accommodations where something could have been done. Prominent El Pasoans were turned away and left with a bitter experience. Ambar is a 3 star restaurant at best trying to be elite. You don’t turn away your target market when El Paso has limited amount of individuals that can afford plaza/ambar. These individuals are prominent attorneys, judges, and city officials. If I told you their names, management would be kicking themselves right now. Now you have a bad reputation with these individuals and I will not go back or say good things.
Stayed 1 night in Mar 2025

10/10 Excellent

Clayton, pittsburgh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated hotel Excellent amenities and impressive restaurant
Stayed 1 night in Mar 2025

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful property! The amenities are wonderful! It just takes you away to Old El Paso days.
Stayed 2 nights in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced buffet..
Stayed 5 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Brian

Stayed 1 night in Feb 2025

10/10 Excellent

Grace

Stayed 3 nights in Feb 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about my experience! Rooftop patio was amazing! I invited some guests to join me and we got excellent great service! I will definitely stay your place again !
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible!
Stayed 1 night in Feb 2025

10/10 Excellent

Blake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025