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Waldhotel by Bürgenstock Lake Lucerne

5.0 star property
5-star luxury hotel near Hammetschwand Lift

Choose dates to view prices

Photo gallery for Waldhotel by Bürgenstock Lake Lucerne

Couples treatment rooms, sauna, steam room, body treatments
Creator video
Couples treatment rooms, sauna, steam room, body treatments
Balcony view
Breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Bürgenstock 30, Ennetbuergen, NW, 6363
  • Place, Hammetschwand Lift
    ‪11 min drive‬
  • Place, Burgenstock
    ‪11 min drive‬
  • Place, Swiss Transportation Museum
    ‪30 min drive‬

Room options

View all photos for Alpine Deluxe Room with Balcony

Premium bedding, free minibar, in-room safe, desk

Alpine Deluxe Room with Balcony

9.4 out of 10
Exceptional
(12 reviews)
  • Valley view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Alpine Deluxe Room with Terrace

Alpine Deluxe Room with Terrace

Alpine Deluxe Room with Terrace

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Alpine Suite

Alpine Suite

Alpine Suite

  • Valley view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Serenity Suite

Serenity Suite | Living area

Serenity Suite

  • Valley view
  • 145 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Vitality Suite

Vitality Suite

Vitality Suite

  • Valley view
  • 151 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Large Twin Beds
  • Free WiFi

About the area

Ennetbuergen

On lake.You'll be within 2 miles (3 km) of Hammetschwand Lift and 12 miles (20 km) of Chapel Bridge with a stay here. KKL Lucerne and Lucerne Town Hall are within 12 miles (20 km).

What's nearby

  • Hammetschwand Lift - 11 min drive - 1.8 km
  • Burgenstock - 11 min drive - 1.8 km
  • Chapel Bridge - 27 min drive - 21.2 km
  • Lucerne Town Hall - 28 min drive - 22.6 km
  • Swiss Transportation Museum - 30 min drive - 23.7 km

Getting around

  • Stansstad Station - 14 min drive
  • Stans Station - 17 min drive

Restaurants

  • ‪Nidair Restaurant Flugfeld - ‬10 min drive
  • ‪Seerestaurant Schlüssel - ‬10 min drive
  • ‪Lakeview Bar & Lounge - ‬2 min walk
  • ‪Hirschen Buochs - ‬15 min drive
  • ‪Swiss Tasty - ‬10 min drive

About this property

Waldhotel by Bürgenstock Lake Lucerne

5-star luxury hotel near Hammetschwand Lift
Waldhotel by Bürgenstock Lake Lucerne offers its guests a full-service spa, an outdoor tennis court, and indoor tennis courts. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 4 meeting rooms. An outdoor pool, an indoor pool, and a health club are also featured at the luxury Waldhotel by Bürgenstock Lake Lucerne. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This Mediterranean Ennetbuergen hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 9 levels
  • Built in 2017
  • Deli
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue
Waldhotel by Bürgenstock Lake Lucerne offers 137 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Waldhotel Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

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Hotel Villa Honegg
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  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.9 out of 5, Exceptional, 67 reviews
The price is CA $989
CA $1,044 total
includes taxes & fees
May 11 - May 12
Hotel Villa Honegg

Property amenities

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 indoor tennis courts
  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • iPod dock
  • MP3 dock
  • Smart TV with premium channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 100 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 60 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 225.0 per night.
  • Cribs (infant beds) are available for CHF 50.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CHF 45 for adults and CHF 45 for children
  • Airport shuttle fee: CHF 425 per vehicle (one-way)
  • Airport shuttle fee per child: CHF 425 (one-way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per day
  • Pet fee: CHF 60 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

Children under 16 years old are allowed in the SPA area and must be accompanied by an adult.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Bürgenstock Hotels Resort Waldhotel Obbürgen
Bürgenstock Hotels Resort Waldhotel
Bürgenstock Hotels Waldhotel Obbürgen
Bürgenstock Hotels Waldhotel
Bürgenstock Waldhotel
Bürgenstock Hotels Resort Waldhotel Ennetbuergen
Bürgenstock Hotels Waldhotel Ennetbuergen
Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen
Ennetbuergen Bürgenstock Hotels & Resort – Waldhotel & Spa Hotel
Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa
Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen
Bürgenstock Hotels Resort Waldhotel
Bürgenstock Hotels Resort – Waldhotel Spa
Bürgenstock Hotels Waldhotel
Bürgenstock Waldhotel
Burgenstock Hotels Waldhotel
Waldhotel by Bürgenstock
Bürgenstock Hotels Resort – Waldhotel Spa
Waldhotel by Bürgenstock Lake Lucerne Hotel
Waldhotel by Bürgenstock Lake Lucerne Ennetbuergen
Waldhotel by Bürgenstock Lake Lucerne Hotel Ennetbuergen

Frequently asked questions

How close is Waldhotel by Bürgenstock Lake Lucerne to the airport?

Waldhotel by Bürgenstock Lake Lucerne is 7,167.4 mi (7929-min drive) away from the Zhuhai (ZUH-Jinwan) airport, the closest popular airport to the property.

How much does it cost to stay at Waldhotel by Bürgenstock Lake Lucerne?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Waldhotel by Bürgenstock Lake Lucerne on May 25, 2026 start from CA $1,082, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Waldhotel by Bürgenstock Lake Lucerne have an airport shuttle?

Waldhotel by Bürgenstock Lake Lucerne offers an airport shuttle 24 hours a day, on request, for a charge of CHF 425 per vehicle, one-way.

Does Waldhotel by Bürgenstock Lake Lucerne offer free breakfast?

Free breakfast isn’t provided at Waldhotel by Bürgenstock Lake Lucerne, but full breakfast is offered for a fee of CHF 45 for adults and CHF 45 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Waldhotel by Bürgenstock Lake Lucerne?

No, there is no casino at this hotel, but Grand Casino Lucerne (25-min drive) is nearby.

What time is check-in at Waldhotel by Bürgenstock Lake Lucerne?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Waldhotel by Bürgenstock Lake Lucerne?

Free parking is not available at this hotel. Self parking is available for CHF 40 per night, and valet parking for CHF 40 per night. Extended parking is available for CHF 40 per day.

Does Waldhotel by Bürgenstock Lake Lucerne have a pool?

Waldhotel by Bürgenstock Lake Lucerne features an indoor pool and an outdoor pool. Guests can enjoy pool access from 8:00 AM to 7:00 PM.

Does Waldhotel by Bürgenstock Lake Lucerne have a restaurant?

Yes, there is a restaurant on site.

Does Waldhotel by Bürgenstock Lake Lucerne have a spa?

Pamper yourself with a day at Waldhotel Spa, where you can enjoy body wraps, reflexology, and deep-tissue massages.

How close is Waldhotel by Bürgenstock Lake Lucerne to downtown Ennetbuergen?

Waldhotel by Bürgenstock Lake Lucerne is 0.6 mi away from Obbürgen.

Waldhotel by Bürgenstock Lake Lucerne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 75 out of 92 reviews
Rating 8 - Good. 9 out of 92 reviews
Rating 6 - Okay. 3 out of 92 reviews
Rating 4 - Poor. 3 out of 92 reviews
Rating 2 - Terrible. 2 out of 92 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Korabeth

Stayed 1 night in Dec 2025

10/10 Excellent

Latrinia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! The food was delicious I never had a meal that wasn’t short of excellent. The hotel was clean, beautiful and relaxing with all the fire places. The staff couldn’t have been nicer. Every one was friendly but the Chef who makes the best omelette was so spot. The head manager Natelie was super friendly and accommodated my every need. Selma salhi Was one of the best servers I ever had. This place is truly a 10 out 10. I’ll be back next Winter with my family!
Stayed 3 nights in Dec 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The mountain view was magnificent
Stayed 2 nights in Sep 2025

2/10 Terrible

maryam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
got pink eye , rooms old , halls need renovations, service so bad , staff have attitude problems esp gabrielle from the cafe in Burgenstock hotel she was so bad
Stayed 9 nights in Aug 2025

6/10 Okay

Raif

Stayed 2 nights in Jul 2025

10/10 Excellent

Rohil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury beyond all else.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antoinette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book for the best spa experience

We loved our stay at Burgenstock. 10/10 would visit this property again. If you’re looking for the ultimate spa expedience with views for days, this is for you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Marina

Liked: Cleanliness, property conditions & facilities, room comfort

Majestic stay at Lake Lucern

Iconic resort on a majestic destination overlooking Lake Lucerne. Clean facilities and farm to table offerings in a fantastic restaurant Verbena. Free tram and bistros included with stay. Communication between varied parties at resort could be improved. Just a few examples: main spa access supposed to be included but upon arrival it’s at extra cost. Breakfast is included in reservation but I was told initially it is not. Sia is only open till 7 pm - could be longer. We noticed quite a few travellers complaining about similar issues. If training and communication issues resolved it would be a 5 star hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

victor

Stayed 2 nights in Jul 2024

10/10 Excellent

Alina

Stayed 3 nights in Jun 2024

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
I always like to stay at nice hotels, but this is by far the most luxurious experience I have had. Every member of the hotel staff is beyond kind & accommodating, the food is outstanding, and the views around the property are amazing. I highly recommend this if your looking for a luxe experience.
Stayed 3 nights in Jun 2024

2/10 Terrible

Elnora

Stayed 4 nights in Jun 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of best hotel in Switzerland mountains with amazing SPA and views on mountain!!!!! Highly recommended for everyone !!! My dream some day back to this lovely hotel !!!
Stayed 1 night in Jun 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astonishing hotel. Felt like I was in a dream.
Stayed 1 night in Feb 2024

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jennifer, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

leon, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning relaxing setting. Quiet and clean. Nice service and the whole resort is beautiful. Only thing you should realize which I didn’t when booking through Expedia is it one large resort with 5 hotels. You cannot use all the facilities of each resort depending on the hotel you book. If you want the famous spa you need to book the hotel for that one or like me who stayed at the Waldhotel you need to pay around 350$ per day to access. The waldhotel has a great smaller spa though that I preferred as mainly quieter. The only on pick I have is they let toddlers in the spa area which isn’t relaxing when they start screaming and I witness a toddler peeing in the spa pool!!?!!? They need to fix that. Lovely place and waking up to an alpine setting and sound of cow bells in the morning.
Stayed 3 nights in Jul 2023

10/10 Excellent

Anike

Stayed 1 night in Jul 2023

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Farshid

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Switzerland. We enjoyed the cleanliness and the politeness. We will come back soon :)
Stayed 2 nights in Jun 2023

10/10 Excellent

Somayeh Sadat

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
Stayed 3 nights in Jun 2023

10/10 Excellent

CAN, diamond bar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023