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Hospitality Esperance, SureStay Collection by Best Western

3.5 star property
3.5-star beach hotel with free breakfast

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Photo gallery for Hospitality Esperance, SureStay Collection by Best Western

View from property
Restaurant
Restaurant
Shower, free toiletries, hair dryer, towels
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
44-46 The Esplanade, Esperance, WA, 6450
  • Esperance Beach
    ‪1 min walk‬
  • Esperance Visitor Centre
    ‪6 min walk‬
  • Adventureland Park
    ‪9 min walk‬
  • Esperance, WA (EPR)
    ‪18 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Shower, free toiletries, hair dryer, towels

Executive Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

About the area

Esperance

Close to the beach.You'll be steps from Esperance Municipal Museum and a 5-minute walk from Esperance Beach. Museum Village and Esperance Visitor Centre are also within half a mile (1 km).

What's nearby

  • Esperance Beach - 1 min walk - 0.0 km
  • Esperance Municipal Museum - 2 min walk - 0.2 km
  • Esperance Visitor Centre - 6 min walk - 0.6 km
  • Adventureland Park - 9 min walk - 0.8 km
  • Twilight Beach - 9 min drive - 8.5 km

Getting around

  • Esperance, WA (EPR) - 17 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Brumby's - ‬7 min walk
  • ‪Red Rooster - ‬5 min walk
  • ‪Subway - ‬5 min walk
  • ‪Dôme Café - ‬3 min walk

About this property

Hospitality Esperance, SureStay Collection by Best Western

3.5-star beach hotel with free breakfast
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A seasonal outdoor pool, barbecue grills, and laundry facilities are also featured at Hospitality Esperance, SureStay Collection by Best Western. Free self parking is available.

This 3.5-star Esperance hotel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hospitality Esperance, SureStay Collection by Best Western offers 50 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with cable channels. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.80 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 30:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.80 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 7:30 AM to 6:30 PM.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Esperance
Best Western Hospitality Esperance
Best Western Hospitality Inn Esperance
Esperance Best Western
Hospitality Inn Esperance
SureStay Collection Best Western Hospitality Esperance Motel
SureStay Collection Best Western Hospitality Esperance
Motel SureStay Collection by Best Western Hospitality Esperance
SureStay Collection Best Western Hospitality Motel
SureStay Collection Best Western Hospitality
Best Western Hospitality Inn Esperance
Best Hospitality Esperance
SureStay Collection by Best Western Hospitality Esperance
Hospitality Esperance SureStay Collection by Best Western
Hospitality Esperance, SureStay Collection by Best Western Hotel

Hospitality Esperance, SureStay Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 321 out of 843 reviews
Rating 8 - Good. 377 out of 843 reviews
Rating 6 - Okay. 105 out of 843 reviews
Rating 4 - Poor. 28 out of 843 reviews
Rating 2 - Terrible. 12 out of 843 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Disliked: Property conditions & facilities

Okay for a night.

Okay, but property old and dated, staff were polite , friendly and helpful but rooms need a big uplift. No ysb points, old smelly bathroom and furniture ancient.
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home with great customer service

Comfortable stay in a great location right on the foreshore. Room was large, clean and comfortable, which was great after a long day exploring Esperance. Bathroom is slightly aged but functional (suggest perhaps frosting the glass panel facing the toilet). The hangers attached to the rod was slightly difficult to use but understandable. Powerpoints with USB was super handy, swimming pool, daily housekeeping and complimentary breakfast were all great, and the size of the parking space was super generous. Everyone on staff was friendly and helpful. Thank you for lending us plates to take back to the room to have dinner and refilling our water bottles, really appreciate it. Would definitely stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good & central location to town.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jimena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place,continental breakfast delicious. Laundry .parking everything was nice
Stayed 1 night in Feb 2025

8/10 Good

Brett

Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality Esperance

Old motel but clean and comfortable, good food in restaurant. Great view of the sea.
Stayed 1 night in Feb 2025

10/10 Excellent

Francis

Stayed 1 night in Jan 2025

8/10 Good

Jodie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convinient location.
Stayed 3 nights in Jan 2025

8/10 Good

Antonia

Liked: Cleanliness, staff & service
Great location -easy to get around . Simple /clean /quiet . I would recommend for a 3 day stay . As your really just sleeping there and exploring during the day .
Stayed 3 nights in Jan 2025

10/10 Excellent

Rey

Stayed 1 night in Jan 2025

10/10 Excellent

Reza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good. Only had one problem, the parking spots could be all occupied on holidays.
Stayed 1 night in Jan 2025

8/10 Good

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the waterfront in tge heart of town. Cant get any more central if you tried.
Stayed 2 nights in Jan 2025

6/10 Okay

Betty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Donna

Disliked: Property conditions & facilities
Desk staff were lovely, but for the price we paid the room was average and very noisy, temperature of the shower was hard to control, no face washers supplied with linen. However the bed was comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sarah rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy and easy for 2 nights
Stayed 2 nights in Dec 2024

6/10 Okay

Kvetoslava

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
shower rusty.black mould.housekeepi g just changed towels and coffee and tea.no toilet roll.floor hasnt.been moped in bathroom.carpet not wacuumed and shower.screen.and tiles.hasnt.been.washed
Stayed 3 nights in Dec 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay, comfy rooms and bed in a good location with a nice included breakfast, friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisha

Stayed 1 night in Nov 2024

10/10 Excellent

Kazi Md.

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"There was no oven in the room. The door locks automatically when closed, so if you accidentally leave the key inside, you will need to contact the admin staff for assistance. I understand this is how usually hotels are designed but in that case they usually provide more than one key
Stayed 1 night in Dec 2024

6/10 Okay

G

Liked: Cleanliness, room comfort
Disliked: Staff & service

It's not the best

We traveled all over this area .found this the least helpful of staff in the 6 places we went to.the room was ok but quite noisy.there was a free breakfast.ok for toast and coffee. The area is ok and there's a friendly pub near by and a very good restaurant in the hotel up the road
Stayed 1 night in Dec 2024

10/10 Excellent

Mr John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Easy check in. Spacious room and comfy bed.
Stayed 3 nights in Dec 2024

6/10 Okay

Sherri

Liked: Cleanliness, staff & service
Location was good, and very convenient. It is a bit dated, but clean and stsff was very helpful and friendly. We only had one issue, no hot water for showers. They did give us free breakfasts to compensate.
Stayed 1 night in Dec 2024

8/10 Good

Lakmana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good note to bad
Stayed 2 nights in Dec 2024

8/10 Good

Katy

Travelled with partner
Liked: Cleanliness, staff & service
Good location and friendly staff who were polite and helpful. Good aircon and the room was comfortable and clean. Thanks for a great stay
Stayed 3 nights in Nov 2024