Hotel Indigo Exeter by IHG

3.5 star property
3.5-star spa hotel perfect for exploring Exeter

Choose dates to view prices

Photo gallery for Hotel Indigo Exeter by IHG

Couples treatment rooms, body treatments, aromatherapy
Exterior
City view
Pool
Hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Place, Exeter Cathedral
    ‪1 min walk‬
  • Place, Exeter's Historic Quayside
    ‪6 min walk‬
  • Place, University of Exeter
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪17 min drive‬

Room options

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed (Catherdral View)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed (Exeter High Street View)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(61 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed (Feature Bath)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed (Super King)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Corner (Super King)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Balcony, City View (Super King)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Premium Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the area

Exeter

City center stay.Steps from the hotel, you'll find St Martin's Church and Gandy Street. Princesshay and Exeter Cathedral are also within half a mile (1 km).

What's nearby

  • Princesshay - 1 min walk - 0.2 km
  • Exeter Cathedral - 1 min walk - 0.2 km
  • Exeter Phoenix Centre - 2 min walk - 0.2 km
  • Exeter's Historic Quayside - 6 min walk - 0.6 km
  • University of Exeter - 11 min walk - 1.0 km

Getting around

  • Exeter Central Station - 5 min walk
  • Exeter (EXT-Exeter Intl.) - 24 min drive

Restaurants

  • ‪Ship Inn - ‬1 min walk
  • ‪The Turks Head - ‬2 min walk
  • ‪Bill's Exeter Restaurant - ‬2 min walk
  • ‪The Ivy Exeter - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk

About this property

Hotel Indigo Exeter by IHG

3.5-star spa hotel perfect for exploring Exeter
Hotel Indigo Exeter by IHG offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Hotel Indigo Exeter by IHG also features spa services, concierge services, and laundry facilities.

This 3.5-star Exeter hotel is smoke free.

  • 104 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Indigo Exeter by IHG offers 104 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The Retreat has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 20 for adults and GBP 15 for children
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

How close is Hotel Indigo Exeter by IHG to the airport?

Hotel Indigo Exeter by IHG is 5.5 mi (24-min drive) away from the Exeter (EXT-Exeter Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Exeter by IHG?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Exeter by IHG on Jun 21, 2026 start from CA $129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Exeter by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Exeter by IHG.

How close is Hotel Indigo Exeter by IHG to the beach?

This hotel is 13.8 mi (57-min drive) from Devon Cliffs Beach and 12 mi (41-min drive) from Exmouth Beach. Don't forget your sunscreen!

Does Hotel Indigo Exeter by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo Exeter by IHG, but cooked-to-order breakfast is offered for a fee of GBP 20 for adults and GBP 15 for children. It's available every day from 6:00 AM to 8:30 AM.

Is there a casino at Hotel Indigo Exeter by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo Exeter by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo Exeter by IHG?

Free parking is not available at this hotel.

Does Hotel Indigo Exeter by IHG have a pool?

Hotel Indigo Exeter by IHG does not have a pool.

Does Hotel Indigo Exeter by IHG have a restaurant?

Hotel Indigo Exeter by IHG is home to Dottie’s, which features seafood.

Does Hotel Indigo Exeter by IHG have a spa?

Pamper yourself with a day at The Retreat, where you can enjoy deep-tissue massages, body treatments, and mani/pedis.

How close is Hotel Indigo Exeter by IHG to downtown Exeter?

Hotel Indigo Exeter by IHG is 0.1 mi away from Exeter.

Hotel Indigo Exeter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 559 out of 838 reviews
Rating 8 - Good. 159 out of 838 reviews
Rating 6 - Okay. 73 out of 838 reviews
Rating 4 - Poor. 27 out of 838 reviews
Rating 2 - Terrible. 20 out of 838 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities
Wonderful cosy & clean rooms with a vintage vibe. The building is a converted department store and many original artefacts and features have been retained.
Stayed 2 nights in Feb 2026

4/10 Poor

Georgia

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were friendly, but the room was in need of a refresh, there were chips, scuffs, and black marks all over the room, there was black mould in the corner of the shower, the door stops were handing off the walls, it generally just look scruffy. There was a hole in the divan base and the pillows were flat as pancakes. The TV wasn't connected to a satalite or the internet so you couldn't use it.The breakfast was underwhelming, the continental was barely stocked, a constant queue for coffee and the hot breakfast was very basic, certainly not worth £20 when you could go to wetherspoons and get the same for half the price. Our room would normally have been £250 but we used vouchers, if I had paid full price I would have been asking for money back.
Stayed 1 night in Feb 2026

8/10 Good

Mary-Ellen

Liked: Cleanliness, amenities
Room was clean and nicely furnished. However some smashed glass fragments on balcony floor. Check in desk was slow, we attempted twice but the que was too long, there needs to be more staff and a bigger check in desk. Breakfast was slow but nice, again seems to be a lack of managers/front of house in charge.
Lovely room and comfortable bed
Glass fragments on balcony.
Stayed 1 night in Feb 2026

6/10 Okay

Andrew

Disliked: Cleanliness, amenities
Room to hot , spa facilities are not part of the hotel , extra fees are required which is poor when you have already paid to stay at the hotel. Room was dirty . Shame because a great location .
Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice room, nice staff, nice hotel
Stayed 2 nights in Feb 2026

10/10 Excellent

Harry

Stayed 1 night in Jan 2026

8/10 Good

Sophie

Stayed 1 night in Feb 2026

10/10 Excellent

Malo

Business traveller
Liked: Cleanliness, staff & service, amenities
Brilliant hotel
Stayed 1 night in Feb 2026

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, amenities
Staff really accommodating and perfect location
Stayed 1 night in Jan 2026

6/10 Okay

Sophie

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
We recently stayed at this hotel to celebrate a birthday. The staff were genuinely helpful and accommodating, especially in allowing our friends to check into our room early so they could decorate it for a birthday surprise, which we really appreciated. Unfortunately, the cleanliness and condition of the room let the stay down. The shower grout was mouldy, there was hair on the bathroom floor and in the sink, and we even found a dirty tissue left in the bedside table. The drinking glasses had visible water marks on them, and the large wall mirror was extremely smeary and dirty — to the point where I had to buff it with a dry towel just so I could see properly to do my makeup. We also had a confusing experience with room service. I rang to order a glass of orange juice (and my sister-in-law also clearly heard me order orange juice), but a waitress arrived at the door with whole oranges instead. She returned about 10 minutes later with a glass of orange juice, but the mix-up was strange. In addition, one of the bedside lamps flickered on and off whenever it was turned on. While the staff were friendly and helpful, the cleanliness and maintenance issues really impacted our overall experience. With better attention to detail, this could of been a much more enjoyable stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

8/10 Good

Díane, Barnsley

Stayed 1 night in Jan 2026

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
The hotel was very good. What let it down was that 2 colleagues and I stayed for 3 nights and asked to use an office for 1 hour on the day of checkout and were told it would be £100
Stayed 2 nights in Jan 2026

10/10 Excellent

Adi

Stayed 3 nights in Jan 2026

10/10 Excellent

Valeria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
had a huge room, super comfortable, loved the gym, location of the hotel, and the frienly staff
Stayed 3 nights in Jan 2026

8/10 Good

Alexander

Stayed 1 night in Dec 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient city centre hotel with courteous staff
Stayed 1 night in Jan 2026

10/10 Excellent

Rickie

Stayed 1 night in Jan 2026

4/10 Poor

Daniel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Paid extra for a nice room. Room was 803, it smelt really strongbof damp. One of the legs of the bedside table was broken and had been glued on wonky with the glue dripping down it and dried. The room was also.really noisy with street noise. Very disappointed for a noce horel.
Stayed 1 night in Jan 2026

8/10 Good

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Kate

Stayed 1 night in Jan 2026

8/10 Good

Ksenia, Rockville

Liked: Amenities, property conditions & facilities
Overall, an excellent hotel. The changes at the restaurant (it used to be Colson’s , now Dotties) are a little disappointing, mostly because of cheaper decor of plastic flowers and animal print cushions clashing with the otherwise elegant hotel furnishings. Have stayed at the Indigo several times.
Stayed 6 nights in Jan 2026

10/10 Excellent

Joanne

Stayed 1 night in Dec 2025

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, amenities
Lovely clean room. Sumptuous. Comfy bed.
View from room
Stayed 1 night in Dec 2025

8/10 Good

ewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality
Stayed 1 night in Dec 2025

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