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Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly 4-star hotel near University of Exeter

Choose dates to view prices

Photo gallery for Mercure Exeter Southgate Hotel

Lunch and dinner served
Interior
Indoor spa tub
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar

Explore the area

View in a map
Southernhay East, Exeter, England, EX1 1QF
  • Place, Exeter's Historic Quayside
    ‪1 min walk‬
  • Place, Exeter Cathedral
    ‪5 min walk‬
  • Place, University of Exeter
    ‪20 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 1 Double Bed

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Double Bed (Classic)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

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About the area

Exeter

City center stay.With a stay at this Exeter hotel, you'll be steps from City Wall and a 5-minute walk from Exeter's Historic Quayside. Cygnet New Theatre and Barnfield Theatre are also within half a mile (1 km).

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.2 km
  • Spacex - 5 min walk - 0.4 km
  • Exeter Cathedral - 5 min walk - 0.4 km
  • University of Exeter - Saint Luke's Campus - 11 min walk - 0.9 km
  • University of Exeter - 20 min walk - 1.7 km

Getting around

  • Exeter Central Station - 10 min walk
  • Birmingham Airport (BHX) - 180 min drive

Restaurants

  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪The Hourglass - ‬5 min walk
  • ‪Namaste Exeter - ‬6 min walk
  • ‪Mangos - ‬6 min walk
  • ‪Mercure Lounge - ‬1 min walk

About this property

Mercure Exeter Southgate Hotel

Family-friendly 4-star hotel near University of Exeter
As a guest of Mercure Exeter Southgate Hotel, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 151 square feet (14 square meters) and includes conference space. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the family-friendly Mercure Exeter Southgate Hotel. Parking is available for a fee.

This 4-star Exeter hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 151 sq ft of conference space
  • 14 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Exeter Southgate Hotel offers 156 accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Interior detail

Exeter Rougemont hotel by Sunday

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  • Free WiFi
  • Restaurant
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Property amenities

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1003 reviews
Rating 8 - Good. 302 out of 1003 reviews
Rating 6 - Okay. 174 out of 1003 reviews
Rating 4 - Poor. 93 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Stephen, BRUGES

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good VFM spacious Mercure, easy on site parking and terrific bar/dining options, good spa. A hidden gem.
Stayed 1 night in Jul 2025

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, property conditions & facilities
One of the nic
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Disliked: Amenities
Stayed 2 nights in Jul 2025

8/10 Good

Matt

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely 1 night stay great staff and friendly hotel. Needs a lick of paint though
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good friendly hotel ideal situated.

Really friendly staff from the reception to anyone you speak to.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous room and service
Stayed 1 night in Jun 2025

10/10 Excellent

Francis

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel rooms are very dated and tired
Stayed 1 night in Jun 2025

6/10 Okay

Gillian

Have stayed at this hotel for many years - I visit Exeter several times a year to visit relatives - it seems to me to be in need of a little updating. I believe staff numbers (particularly in the dining room have been cut down. It is situated in a most convenient location and is very adequate for a stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Alistair

Stayed 1 night in Jun 2025

8/10 Good

Alice

Liked: Cleanliness, property conditions & facilities
Great location for the city
Stayed 2 nights in Jun 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, relaxing & a few minutes walk from all the shops. Spacious bathroom & really comfortable bed
Stayed 2 nights in Jun 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location for the centre of the City

Very good location for the centre of the City, next to the Roman wall with the Cathedral on the other side. Peeved that the gym was free but the pool, sauna etc. was £10 per session, but that was a minor niggle. Bar food decent and fairly priced. Used as a base to explore Exeter and beyond.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2025

6/10 Okay

stephen

Stayed 2 nights in May 2025

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Staff very friendly and helpful. No air conditioning but fan provided and window open
Stayed 1 night in May 2025

10/10 Excellent

Fraser

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awsome stay, the staff (especially the receptionists!) Were amazing, they went above and beyond to make our stay great!
Stayed 2 nights in May 2025

6/10 Okay

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor quality bar food/dinner
Stayed 1 night in Feb 2025

10/10 Excellent

Aimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Great stay at the Mercure. We had a double room that was generous on space, a very comfy bed and a lovely bathroom. We came back to the bar late evening and the service was excellent. It is perfectly placed to be able to walk into the centre of town or the quay in five minutes. It has its own car park which is a bonus too.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Room comfort

Too hot!

Told air conditioning wasn't working on arrival but could open windows. Windows didnt open. Small fan available which did nothing. Hardly slept as room so warm and stuffy. Furniture looked old and bed frame had a rip in it.
Stayed 1 night in May 2025

6/10 Okay

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Darran

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bday weekend stay

Lovely stay for birthday weekend, complimentary drinks and some other lovely bits. Comfortable room, including bathroom essentials. Excellent location for town. Overall lovely stay
Stayed 3 nights in May 2025