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Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly 4-star hotel near University of Exeter

Choose dates to view prices

Photo gallery for Mercure Exeter Southgate Hotel

Lunch and dinner served
Interior
Lobby
Beach
Indoor spa tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Southernhay East, Exeter, England, EX1 1QF
  • Exeter's Historic Quayside
    ‪1 min walk‬
  • Exeter Cathedral
    ‪5 min walk‬
  • University of Exeter
    ‪20 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 1 Double Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Classic)

Family Room, 1 Double Bed (Classic)

Family Room, 1 Double Bed (Classic)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed

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About the area

Exeter

City center stay.With a stay at this Exeter hotel, you'll be steps from City Wall and a 5-minute walk from Exeter's Historic Quayside. Cygnet New Theatre and Barnfield Theatre are also within half a mile (1 km).

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.2 km
  • Spacex - 5 min walk - 0.4 km
  • Exeter Cathedral - 5 min walk - 0.4 km
  • University of Exeter - Saint Luke's Campus - 11 min walk - 0.9 km
  • University of Exeter - 20 min walk - 1.7 km

Getting around

  • Exeter Central Station - 10 min walk
  • Birmingham Airport (BHX) - 180 min drive

Restaurants

  • ‪The Prospect Inn - ‬6 min walk
  • ‪On the Waterfront - ‬6 min walk
  • ‪Côte Exeter - ‬6 min walk
  • ‪KFC - ‬6 min walk
  • ‪Tea on the Green - ‬5 min walk

About this property

Mercure Exeter Southgate Hotel

Family-friendly 4-star hotel near University of Exeter
As a guest of Mercure Exeter Southgate Hotel, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 151 square feet (14 square meters) and includes conference space. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the family-friendly Mercure Exeter Southgate Hotel. Parking is available for a fee.

This 4-star Exeter hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 151 sq ft of conference space
  • 14 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Exeter Southgate Hotel offers 156 accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian

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Property amenities

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 382 out of 1002 reviews
Rating 8 - Good. 303 out of 1002 reviews
Rating 6 - Okay. 175 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor quality bar food/dinner
Stayed 1 night in Feb 2025

10/10 Excellent

Aimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Great stay at the Mercure. We had a double room that was generous on space, a very comfy bed and a lovely bathroom. We came back to the bar late evening and the service was excellent. It is perfectly placed to be able to walk into the centre of town or the quay in five minutes. It has its own car park which is a bonus too.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Room comfort

Too hot!

Told air conditioning wasn't working on arrival but could open windows. Windows didnt open. Small fan available which did nothing. Hardly slept as room so warm and stuffy. Furniture looked old and bed frame had a rip in it.
Stayed 1 night in May 2025

6/10 Okay

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Darran

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bday weekend stay

Lovely stay for birthday weekend, complimentary drinks and some other lovely bits. Comfortable room, including bathroom essentials. Excellent location for town. Overall lovely stay
Stayed 3 nights in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Could do with some work on the doors and windows and smarten the place up, especially outside
Stayed 1 night in Apr 2025

8/10 Good

Sheena

Liked: Staff & service, room comfort

Fantastic stay

Went for a wedding that was taking place there lovely food and staff.
Stayed 2 nights in May 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

A spacious hotel, comfy beds and nice bathrooms, if a little dated in places. Only a one night stop for a family occasion, really well positioned in the city and easy parking (although chargeable).
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sean, Bristol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our second stay at this wonderful hotel where we met up with the manager, Peter who we met during our last visit in February. This wonderful gentleman is what customer service is all about
Stayed 3 nights in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeff

Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location to Exeter city centre
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, room comfort
Friendly staff and lovely breakfast with lots of choice. Wanted to use the pool and jacuzzi and was disappointed to hear there was a £10 charge per person. This seems wrong when he you are staying overnight as a hotel guest. Hotel in great position for shopping, cathedral and the quay.
Stayed 1 night in Apr 2025

10/10 Excellent

Viki

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean and comfy
Stayed 1 night in Apr 2025

8/10 Good

Abi

Stayed 1 night in Mar 2025

8/10 Good

Peter

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Ronayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little break

Love the location . Hotel lovely bed comfortable, great bar. Would be nice to have a free swim with the booking, and less of a car park fee…
Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good location and good staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Stayed 3 nights in Mar 2025

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025