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Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly 4-star hotel with indoor pool

Choose dates to view prices

Photo gallery for Mercure Exeter Southgate Hotel

Bar (on property)
Miscellaneous
In-room safe, desk, blackout drapes, soundproofing
Lunch and dinner served
In-room safe, desk, blackout drapes, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Southernhay East, Exeter, England, EX1 1QF
  • Place, Exeter's Historic Quayside
    ‪1 min walk‬
  • Place, Exeter Cathedral
    ‪5 min walk‬
  • Place, University of Exeter
    ‪16 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 1 Double Bed

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Double Bed (Classic)

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the area

Exeter

City center stay.At this hotel, you'll be steps from City Wall and Cygnet New Theatre. Exeter's Historic Quayside and Barnfield Theatre are also within half a mile (1 km).

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.2 km
  • Princesshay - 5 min walk - 0.4 km
  • Exeter Cathedral - 5 min walk - 0.4 km
  • University of Exeter - Saint Luke's Campus - 11 min walk - 0.9 km
  • University of Exeter - 16 min walk - 1.4 km

Getting around

  • Exeter Central Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 25 min drive

Restaurants

  • ‪The Prospect Inn - ‬5 min walk
  • ‪Samuel Jones - ‬7 min walk
  • ‪The White Hart Inn - ‬3 min walk
  • ‪The Hourglass - ‬4 min walk
  • ‪KFC - ‬5 min walk

About this property

Mercure Exeter Southgate Hotel

Family-friendly 4-star hotel with indoor pool
As a guest of Mercure Exeter Southgate Hotel, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 151 square feet (14 square meters) and includes conference space. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the family-friendly Mercure Exeter Southgate Hotel. Parking is available for a fee.

This 4-star Exeter hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 151 sq ft of conference space
  • 14 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Exeter Southgate Hotel offers 156 accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Exeter Mercure Southgate

Exeter Southgate

Exeter Southgate Hotel

Mercure Exeter

Mercure Exeter Southgate

Mercure Exeter Southgate Hotel

Mercure Hotel Exeter

Mercure Southgate

Mercure Southgate Hotel

Southgate Exeter

Accor Southgate Exeter

Mercure Exeter Southgate Hotel Devon

Mercure Exeter Southgate

Mercure Exeter Southgate Hotel Hotel

Mercure Exeter Southgate Hotel Exeter

Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

How close is Mercure Exeter Southgate Hotel to the airport?

Mercure Exeter Southgate Hotel is 11 mi (25-min drive) away from the Exeter (EXT-Exeter Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Exeter Southgate Hotel?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Mercure Exeter Southgate Hotel on Jun 14, 2026 start from CA $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Exeter Southgate Hotel have an airport shuttle?

Airport shuttle services are not available at Mercure Exeter Southgate Hotel.

How close is Mercure Exeter Southgate Hotel to the beach?

This hotel is 13.4 mi (54-min drive) from Devon Cliffs Beach and 11.7 mi (38-min drive) from Exmouth Beach. Don't forget your sunscreen!

Does Mercure Exeter Southgate Hotel offer free breakfast?

Free breakfast isn’t provided at Mercure Exeter Southgate Hotel, but English breakfast is offered for a fee of GBP 16.50 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:30 AM to 11:00 AM.

Is there a casino at Mercure Exeter Southgate Hotel?

No, there is no casino at this hotel.

What time is check-in at Mercure Exeter Southgate Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Exeter Southgate Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 16.00 per night.

Does Mercure Exeter Southgate Hotel have a pool?

Mercure Exeter Southgate Hotel features an indoor pool.

Does Mercure Exeter Southgate Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Exeter Southgate Hotel have a spa?

There are no spa services available at this hotel.

How close is Mercure Exeter Southgate Hotel to downtown Exeter?

Mercure Exeter Southgate Hotel is 0.2 mi away from Exeter.

Mercure Exeter Southgate Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 407 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities
Such a lovely place to stay, only downside was the cost of the car park.
Stayed 1 night in Feb 2026

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Weep maintained spacious rooms. The hotel staff were very welcoming and breakfast was first class.
Stayed 1 night in Feb 2026

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful, tidy and clean, room was a little tired and the mattress wasn’t that comfortable but overall good
Stayed 1 night in Feb 2026

4/10 Poor

Jonathan

Stayed 1 night in Feb 2026

6/10 Okay

Kingsley

Stayed 1 night in Feb 2026

8/10 Good

mitch

Stayed 1 night in Feb 2026

6/10 Okay

Carolyn

Liked: Cleanliness, staff & service, amenities
The room (1) was noisy. We could hear the guests next door showering. And the plumbing in our room also needed looking at as every time we flushed the loo or showered the pipe work would be noisy. We reported it. Breakfast buffet was great.
Stayed 1 night in Feb 2026

2/10 Terrible

Jason

Stayed 2 nights in Feb 2026

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Great hotel and very accommodating.
Stayed 1 night in Nov 2025

6/10 Okay

Rikke

Business traveller
Liked: Cleanliness
Service at reception could have been better. I arrived a bit early, around 13:00, and asked whether a room might be available. The receptionist told me that no rooms were ready and that check in was not until after 15:00. I said that was fine, but asked if she could please let me know as soon as a room became available, as I was very tired and hoping to rest. I then had something to eat in the restaurant and afterwards sat in the reception area, clearly visible from the desk, waiting to hear if a room was ready. The receptionist saw me several times but did not provide any update. At around 14:30 I asked a different member of staff if a room was available, and I was immediately given one. When I entered the room, it did not appear to have just been vacated, which suggests that rooms may have been available earlier. This is the first time I have experienced this level of reluctance to assist as a guest, which was disappointing. That said, the room itself was fine, if a bit warm, and the bed was comfortable. Breakfast was very good, and the rest of the staff were friendly and helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

8/10 Good

Amanda

Stayed 1 night in Feb 2026

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Fairly spacious room and clean except coffee/tea stains on one wall). Some of the furniture definitely seen better days. Mattress and pillows rather hard! Great bathroom/shower although looked like an apprentice had done the siliconing in places 😳 Good value for money except the car parking charge - cheaper to use local car park nearby but it was too wet this time.
Stayed 1 night in Feb 2026

6/10 Okay

peter

Business traveller
Liked: Staff & service, amenities
Has so much potential to be an amazing hotel and the convenient location is why I still return. Booked a Privilege room however the mattress was awful and the bedding felt cheap. Also cleaning standards didn’t seem great as I found a half opened drink in the fridge and rubbish on the floor. The jacuzzi was also out of order. I ate in the restaurant but found the beef and veg dish to be very bland. The staff here are always very polite and the overall vibe good. I think it just needs a thorough update and maintenance issues fixed once and for all.
Stayed 1 night in Feb 2026

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Jan 2026

8/10 Good

Paul

Stayed 1 night in Feb 2026

10/10 Excellent

Ellis

Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very comfortable would recommend.
Stayed 1 night in Jan 2026

6/10 Okay

Ai-Linh

Business traveller
Liked: Staff & service
It was generally a lovely stay but there was a funny smell in the pool area and also in the morning in the bedroom there was a odd smell of sewage. TV is very old and dated but otherwise general facilities were fine and the location was good.
Stayed 1 night in Jan 2026

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Room was great and breakfast very good. Pool and sports facilities were excellent, however the sauna floor was wet and slippery. I slipped and fell and have pulled a muscle in my back.!!!
Stayed 1 night in Jan 2026

2/10 Terrible

Jaimie

Travelled with family
Liked: Staff & service
Disliked: Amenities
The dinner was terrible along with the service and ended up not eating the dinner, rooms very dated with a tv that didn’t work. Also scratches all over the wall. Leak in the cealing I. The Galway with a rubbish bucket underneath it, just to finish it off paying £16 for the parking.
Stayed 1 night in Jan 2026

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities
Fantastic stay! Great staff! Room lovely. The comfiest bed ever. Great pool facilities.
Stayed 1 night in Jan 2026

8/10 Good

Nicola

Stayed 1 night in Jan 2026

10/10 Excellent

Callum

Stayed 1 night in Jan 2026

10/10 Excellent

sara

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, Clean room, Good breakfast
Stayed 1 night in Jan 2026

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