72.0% Based on 194 reviews TripAdvisor Traveller Rating 4 out of 5

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Hotel Description

3-star hotel perfect for exploring Matala

Oceanside stay

You'll find Beach of Matala and Caves of Matala within a 15-minute walk of this Matala hotel. Also, Komos Beach is within 2 miles (3 km) and Phaistos is within 6 miles (10 km).

Free perks

This hotel features a poolside bar, a bar/lounge, and a seasonal outdoor pool. Guests will appreciate freebies like buffet breakfast and free self parking. A terrace, limo/town car service, and a garden are also on offer.

Free WiFi, balconies

The 19 individually decorated guestrooms offer free WiFi and room service. LED TVs come with satellite channels, and other amenities include furnished balconies and refrigerators.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

72.0% of guests recommend out of 194 reviews

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Property Features

There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A seasonal outdoor pool, a library, and a terrace are also featured at Hotel Neos Matala. A roundtrip airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 3-star Matala hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Playground on site
  • Full-sized refrigerator/freezer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Heraklion (HER-Nikos Kazantzakis) (69.7 km / 43.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Neos Matala offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with satellite channels. Bathrooms include showers. This Matala hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in March 2016.

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Refrigerator (full size)
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free buffet breakfast daily from 8:30 AM to 10 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM.
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 8 AM - 10 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Hotel Neos Matala

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Hotel Registry Number - 1039K011A0052300
  • No elevators
  • No pets or service animals allowed
  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: EUR 0.50 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 65 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hotel Neos Matala offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:30 AM to 8 PM.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.