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"Beds and sheets very comfortable.Staff very nice. Towel dirty. Room dusty. Lots of full trash cans in common areas. " More

By a verified traveller on Thu 13 Feb 2020

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Hotel Description

Family-friendly 3-star hotel with free breakfast

In shopping district

Within 32 miles (52 km) of this hotel, you'll find Grants Farm and Magic House - St. Louis Children's Museum. Six Flags St. Louis and St. Louis Science Center are also in the region.

Hot springs, indoor pool

Hot springs and an indoor pool are featured at this hotel. Families will appreciate the arcade/game room and barbecue grills. Enjoy the fitness center and free perks like continental breakfast and free self parking.

Comfy beds, WiFi

The 134 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while refrigerators and microwaves offer the conveniences of home. LCD TVs come with cable channels, and other amenities include WiFi and coffee/tea makers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$77* Per night/room 27 Feb. - 28 Feb.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn ratings based on 8 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn

Everyone (4) Family (2)
3 out of 5
Beds and sheets very comfortable.Staff very nice. Towel dirty. Room dusty. Lots of full trash cans in common areas.

Posted by on 13 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Jessica

Thank you for taking the time to complete our online survey. We appreciate your feedback and will be taking your concerns to the appropriate departments. We hope you choose us again in the future!

4 out of 5
A very pleasant atmosphere. The lady checking me in was very friendly and sociable. She made my arrival very nice.

Posted by on 13 May 2019

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Comment from Hotel Management

18 May 2019 by Jessica

Thank you for taking the time to complete our online survey. We value your feedback.

4 out of 5
Nice hotel, comfortable bed, clean, continental breakfast great.

Posted by on 25 Aug. 2018

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Comment from Hotel Management

4 Sep. 2018 by Jessica

Thank you for your feedback! Looking forward to your next stay with us!

5 out of 5
Clean & comfortable for the price, exactly what you would expect. Friendly staff & hot breakfast.

Posted by on 28 May 2018

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Comment from Hotel Management

12 Jun. 2018 by Rhonda G.M.

Thank you, Thank you. This is exactly what we say we are!

5 out of 5

Great Stay

The hotel staff was so nice and thoughtful! Comfortable room and great location to where I was having surgery. Would highly recommend.

Posted by , from quincy, il on 1 Mar. 2018

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Comment from Hotel Management

9 Mar. 2018 by Emily

Thank you for taking the time to write us a review! We take pride in our work here and we love to hear that we were able to meet your expectations. I hope all went well with your surgery and that you had a fast recovery!

2 out of 5

poor room service.

no room service to clean the towel, bed sheets, etc on the first day. requested and got room serviced the second day but clearly nothing was refreshed. it's a mere service to put the sheets back to where it was. still no room service on the 3rd day. overall, the hotel hallway is leaking all the time due to the heavy rain. I was told that no maintenance service available due to July 4th holiday weekend. Do not recommend this hotel during holiday season.

Posted by on 20 Jul. 2016

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1 out of 5

Great reception

Pros: Free breakfast, Quiet
The hotel supplied all that I needed for this business trip. Courteous personnel and responsive to my needs

Posted by , from Mesa, AZ, USA on 18 Jul. 2012

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3 out of 5

Great staff, no ice!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: no ice
The room and the staff were great!! However, none of the ice machines were working. A staff member had to go into the kitchen with us in tow to get ice.

Posted by , from Arkansas, USA on 31 Mar. 2012

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Renovations + Closures

The property will be renovating from 16 February 2020 to 31 March 2020 (completion date subject to change). The following areas are affected:

  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Quality Inn offers its guests hot springs, an indoor pool, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. Barbecue grills, an arcade/game room, and a picnic area are also featured at the family-friendly Quality Inn. Self parking is free. Smoking is allowed in designated areas at this 3-star Festus hotel.

  • 134 guestrooms or units
  • 4 levels
  • 2 buildings
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1983
  • Continental breakfast (free)
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (73.6 km / 45.7 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Quality Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Festus hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Spa Services

  • Number of hot springs - 1

Hotel Policies


  • Minimum check-in age is: 18


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.


  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • 24-hour check-in
  • Minimum guest age is 0
  • Number of children who can stay free - 3
  • Cash Deposit Required


Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Shalimar Plaza
  • Best Western Shalimar Plaza Festus
  • Best Western Shalimar Plaza Hotel
  • Best Western Shalimar Plaza Hotel Festus
  • Lexington Inn Shalimar Plaza Festus
  • Lexington Inn Shalimar Plaza
  • Lexington Shalimar Plaza Festus
  • Lexington Shalimar Plaza
  • Quality Inn Festus
  • Quality Festus
  • Quality Inn Hotel
  • Quality Inn Festus
  • Quality Inn Hotel Festus

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Hot springs access available from 6:00 AM to 1:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.