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Mercure Fátima

4.0 star property
4-star hotel near Church of the Most Holy Trinity

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Photo gallery for Mercure Fátima

Lobby lounge
Exterior
Minibar, in-room safe, desk, laptop workspace
Exterior
Miscellaneous

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Rua Conego Manuel Nunes Formigao 4, Ourem, Santarém, 2495-417
  • Place, Church of the Most Holy Trinity
    ‪3 min walk‬
  • Place, Chapel of the Apparitions
    ‪7 min walk‬
  • Place, Sanctuary of Our Lady of Fatima
    ‪8 min walk‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(62 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Fátima

City center retreat .With a stay at this Fátima hotel, you'll be steps from Church of the Most Holy Trinity and within a 10-minute walk of Chapel of the Apparitions. Sanctuary of Our Lady of Fatima and O Milagre de Fatima are also within half a mile (1 km).

What's nearby

  • Church of the Most Holy Trinity - 3 min walk - 0.3 km
  • Chapel of the Apparitions - 7 min walk - 0.6 km
  • O Milagre de Fatima - 8 min walk - 0.7 km
  • Sanctuary of Our Lady of Fatima - 8 min walk - 0.7 km
  • Fatima Basilica - 8 min walk - 0.7 km

Getting around

  • Entroncamento Station - 28 min drive
  • Humberto Delgado Airport (LIS) - 82 min drive

Restaurants

  • ‪Doce Sabor - ‬8 min walk
  • ‪Apollo Caffe - ‬8 min walk
  • ‪Restaurante Santa Cruz - ‬7 min walk
  • ‪Restaurante O Recinto - ‬4 min walk
  • ‪Casa Plátano - ‬1 min walk

About this property

Mercure Fátima

4-star hotel near Church of the Most Holy Trinity
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Fátima. Parking is available for a fee.

This 4-star Fátima hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 6 levels
  • Built in 2020
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Fátima offers 72 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Hotel Santa Maria
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  • Parking included
  • Free WiFi
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4.8 out of 5, Exceptional, 1,010 reviews
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Carte Blanche, debit cards, cash, mobile payments, and MobilePay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 9564

Property is also known as

Mercure Fátima Hotel
Mercure Fátima Ourem
Mercure Fátima Hotel Ourem
Mercure Fátima (Opening January 2021)

Mercure Fátima Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 430 out of 493 reviews
Rating 8 - Good. 49 out of 493 reviews
Rating 6 - Okay. 9 out of 493 reviews
Rating 4 - Poor. 1 out of 493 reviews
Rating 2 - Terrible. 4 out of 493 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is as close as you can get to the square of the Sanctuary of Fatima. It is walkable (8 - 10 min) from the bus station. Its restaurant serves traditional dishes for lunch and accepts credit cards.
Stayed 1 night in Oct 2025

10/10 Excellent

Sugiharto

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Dominic

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Oct 2025

10/10 Excellent

Winnie

Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room set up, great breakfast!
Stayed 1 night in Oct 2025

10/10 Excellent

Phuong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended. No major complaints.
Stayed 3 nights in Oct 2025

8/10 Good

Josephine Sola

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly and helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Milagros

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Fatima is excellent

It was the best choice because it is so close to the Basilica and service was excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, and the restaurant was excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room. Loved the bathroom soaps and shampoo. Staff very helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Jean Philippe Harvel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Rita

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend Mercure Fatima. Our stay was excellent. Property has a convenient location, close to Fatima and shops and dining options. There is a restaurant at the hotel as well. Property was extremely clean. Our rooms were clean and comfortable. Staff was very attentive and courteous. Breakfast is excellent, offering different choices of food. The only inconvenience we had was with parking at the hotel. Parking is underground (it is usual in all hotels in the area) and it is small. It gets full easily and the only choice is to park on the street across the hotel. Overall, our stay was amazing and we would stay at Mercure Fatima again.
Stayed 1 night in Aug 2025

10/10 Excellent

Nolly, Box 226 FPO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Hotel Mercure Fátima whenever we visit, and every experience has been wonderful. On our most recent stay, we were upgraded to an even better room, and the staff truly went above and beyond. Snacks were provided in our room, the food at the restaurant was superb, and—most importantly—they assisted us with a wheelchair for my wife, which made our stay so much easier and more comfortable. The staff is professional, caring, and genuinely dedicated to providing excellent service. Thank you, Mercure Fátima, for always making us feel welcome. You are simply awesome! 🌟🌟🌟🌟🌟
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 2 nights in Sep 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This was a newer hotel and very nice inside. The location was great as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For A 4 Start hotel it looks like 5 start hotel I highly recommended this hotel
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to Portugal. We were pleased to stay at this hotel, again, and found the same high standard of service and that the facility continued to maintain the same standard of care. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Scott, Hunt

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel to visit Fátima. Centrally located. Staff were very nice and rooms were clean. Highly recommend. Only issue is that parking is under hotel and very limited. Need a very small rental car to fit, but that is rule all over Europe.
Stayed 1 night in Jul 2025

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this hotel for my sister’s wedding and it was perfect for a trip to Fátima. The hotel was very clean, modern, and in close proximity to everything. A small, cozy place with a welcoming atmosphere.
Stayed 3 nights in Aug 2025

10/10 Excellent

Enrique

Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and experience! Close to everything and a great place to experience Fátima and all the many blessings!! Kind people, quiet, beautiful, peaceful, and inviting! Great Indian Resteraunt down the street!
Stayed 1 night in Jul 2025

10/10 Excellent

Adriana, Watsonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and room. Everything was clean and the staff was friendly and welcoming. Located across from the Fátima Sanctuary. Will stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first class hotel with an amazing attached restaurant and easy walking distance to the Fatima sites.
Stayed 1 night in Jul 2025