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Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

2.5 star property
Hotel perfectly located for exploring Florence

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

Free buffet breakfast
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
180 Etta Gray Street, Florence, AL, 35630
  • Place, Regency Square Mall
    ‪14 min walk‬
  • Place, Deibert Park
    ‪2 min drive‬
  • Place, Wilson Lake
    ‪3 min drive‬
  • Airport, Muscle Shoals, AL (MSL-Northwest Alabama Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comm, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Florence

City center stay.You'll find Regency Square Mall and Wilson Lake within 2 miles (3 km) of this hotel. Deibert Park and Tennessee River are also within 2 miles (3 km).

What's nearby

  • Regency Square Mall - 14 min walk - 1.3 km
  • Deibert Park - 2 min drive - 2.2 km
  • Wilson Lake - 3 min drive - 3.9 km
  • North Alabama Medical Center - 5 min drive - 5.6 km
  • University of North Alabama - 7 min drive - 7.6 km

Getting around

  • Huntsville International Airport (HSV) - 69 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Scooter's Coffee - ‬6 min walk
  • ‪Panera Bread - ‬18 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Cracker Barrel - ‬11 min walk

About this property

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

Hotel perfectly located for exploring Florence
Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available. The business-friendly Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Florence hotel is smoke free.

  • 79 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • No smoking on site
Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Parking included
4.4 out of 5, Excellent, 781 reviews
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includes taxes & fees
Mar 22 - Mar 23
Comfort Suites Florence Shoals Area

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express FLORENCE NORTHEAST
Holiday Inn Express Hotel FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST
Express FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST by IHG
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG to the airport?

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG is 8.5 mi (16-min drive) away from the Muscle Shoals, AL (MSL-Northwest Alabama Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG on Mar 29, 2026 start from CA $166, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG.

Does Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG offer free breakfast?

Yes, Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG offers free breakfast.

Is there a casino at Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG have a pool?

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG features an indoor pool. Guests can enjoy pool access from 9 AM to 10 PM.

Does Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG to downtown Florence?

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG is 3.6 mi away from Florence.

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 383 out of 605 reviews
Rating 8 - Good. 141 out of 605 reviews
Rating 6 - Okay. 44 out of 605 reviews
Rating 4 - Poor. 20 out of 605 reviews
Rating 2 - Terrible. 17 out of 605 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tena

Stayed 1 night in Jan 2026

2/10 Terrible

Reggie

Stayed 1 night in Nov 2025

8/10 Good

Claude

Liked: Cleanliness, amenities, property conditions & facilities
Facilities were clean and comfortable. The staff were helpful and accommodating. Really nice folk.
Stayed 3 nights in Nov 2025

4/10 Poor

Beverly

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I made a reservation for two nights and paid for two nights when we arrived. We went down to have breakfast the next morning before we left to go to mass as it was Sunday...there was no breakfast...nothing, not even someone looking like they were getting ready to prepare. So, we left with no breakfast and after attending mass went to the event that brought us to the area. While at the event, someone from the hotel left a voicemail stating that we were only supposed to be there one night and the staff reported that there were personal belongings left in the room...despite having paid in advance for two nights. After the event, we went back and picked up our belongings and left for Nashville to be closer to the airport for our early flight home. There was no mention of a refund for the additional night that we were not using or even a partial refund since our belongings remained in the room after the check-out period. Also, no compensation or even an apology for having no breakfast even though it was stated that the breakfast was an advertised amenity. Overall, the room was clean, and the staff was pleasant; we just feel that we did not get what we paid for. Sadly, we have family in the area and if the experience had been up to par we would have stayed at this property on future trips but that will not happen now. We were disappointed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean as was the entire hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels safe.
Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean the safe was friendly i
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was comfortable and clean. Great breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, spacious, and comfortable. Modern amenities and a huge TV. Complimentary breakfast was amazing!
Stayed 1 night in Nov 2025

10/10 Excellent

Curtis

Stayed 1 night in Oct 2025

10/10 Excellent

Deidre

Stayed 1 night in Oct 2025

8/10 Good

Jay

Stayed 2 nights in Sep 2025

8/10 Good

Maretta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
icemaker on first floor broken
Stayed 2 nights in Oct 2025

10/10 Excellent

Ken

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Robbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ShoalsFest attendee

I really enjoyed the pancake machine. It was fun to watch and the pancakes tasted good.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked size and cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very easy check-in. Friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Sue

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff. Comfortable accommodations👍
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family

Exceeded expectations

This was my first time staying at a Holiday Inn Express and it not o my net, but exceeded expectations. From the moment I entered the lobby, the facility was clean and smelled cleaned. The room was very clean and most of the staff was very friendly.
Stayed 2 nights in Aug 2025

6/10 Okay

Nicholas

Travelled with partner
Liked: Staff & service
This is a good stay if you are looking for somewhere to stay near Florence area. Close to downtown and very close to retail stores and restaurants. The only downside about this is that the room we stayed in was not well ventilated and it was pretty muggy and humid in our room during our stay.
Stayed 2 nights in Aug 2025

8/10 Good

Randy

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

serena, Mineral Wells

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and professional. Property was clean.
Stayed 1 night in Aug 2025