Book spa resorts in Florida Keys from CA $481

"Had an enjoyable stay, however, for the total expenses of this resort you would expect property conditions to be a little nicer. We had multiple minor issues with our rooms bathroom, the walls are paper thin to the point you can clearly hear your neighboring guests conversations, and rooms lack some basic amenities like a microwave... aside from minor complaints, this property puts in effort where thry can, and we did enjoy our stay"

" The amenities and the family-oriented atmosphere make this hotel an excellent place to stay. The natural surroundings are beautiful and create a very relaxing environment. The condition of the hotel was very good, and everything was clean and well maintained. It’s a great place for families to enjoy and spend quality time together. I would definitely recommend it and would be happy to stay here again . "

"The hotel is trying to be something it’s not. It’s tired, needs kept up and that’s just not happening. The toilet in the lobby bathroom was broke for two days, hand pump shampoo in the shower broke, towel hook hanging in a thread, wallpaper peeling in the bathroom, door splitting/splintering off at the bottom, basket seats cushions in the lobby splitting, hallway walls dirty. If I mentioned anything broken it was ignored. They just closed the lid on the toilet and ignored the mountain of TP in it. Rooms need better lamps, they were so dim lit you couldn’t see at night. The restaurant and food situation was confusing and nonexistent with no signage. The landscaping out front and courtyard area in the back were beautiful, fire-pit and tiki areas were really nice. Pool closes at sundown and no hot-tub. If you book a balcony room, disclaimer: you may get an ugly roof view like we did. To move to a different room is $70 extra per night to a room you feel like you completely overpaid for already. The sister property Three Waters is much better quality, cheaper, and had more amenities. Most of the staff were not friendly and seemed like they didn’t want to be there or help (except for the front desk staff, they were phenomenal). When my 15 y/o son notices things are off (and wants to leave immediately (and normally cares about nothing) that’s a sure sign it’s really bad. He wants to stay at a Marriott next time so we are not snookered into a terrible stay at a terrible price."

"Comfortable large rooms. Staff was great and very helpful. Elevators a bit noisy. But late at night they quiet down. Great location"

"Great property but the bar area was not opened during our stay. The staff was great and the beach and pool were great to relax to"

"It is a nice location close to some good restaurants and the staff were friendly. The issue was the condition of the room. The door had a three-quarter to 1 inch gap underneath of it. The bathroom, which was ADA friendly, had a bench in the shower that folded down, but there was no latch to keep it up and out of the way. There was almost no water pressure in the shower despite the faucet having good pressure as well as a lightbulb out in the bathroom. The whole time we were there, we were thinking that the sounds from outside were unusually loud for having the windows closed and blinds drawn and on her last day there, I walked in front of those windows from outside and realize that the windows themselves were out of the tracks they ride in and cocked sideways so they were partially open. I was also surprised by the 50 something dollar ” resort fee.” when I checked in having already prepaid for my entire stay. "