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Grand Burstin Hotel Folkestone

3.0 star property
Enjoy 2 restaurants at this 3-star Folkestone hotel

Choose dates to view prices

Photo gallery for Grand Burstin Hotel Folkestone

Reception
Exterior
Standard Double Room
Game room
Indoor pool

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    ‪2 min walk‬
  • Folkestone Beach
    ‪6 min walk‬
  • Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Premier Twin Room With Sea View

Premier Twin Room With Sea View

Premier Twin Room With Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room with Sea View

Premier Double Room with Sea View

Premier Double Room with Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Folkestone

Close to the beach.Your stay at this hotel will put you steps from Folkestone Harbour and a 5-minute walk from Quarterhouse. Church of St Mary and St Eanswythe and Folkestone Beach are also within half a mile (1 km).

What's nearby

  • Folkestone Harbour - 2 min walk - 0.2 km
  • Folkestone Beach - 6 min walk - 0.5 km
  • Leas Lift - 7 min walk - 0.7 km
  • Leas Cliff Hall - 13 min walk - 1.1 km
  • Sandgate Beach - 19 min walk - 1.6 km

Getting around

  • Folkestone Harbour Station - 7 min walk
  • Gatwick Airport (LGW) - 90 min drive

Restaurants

  • ‪Steep Street Coffee House - ‬4 min walk
  • ‪Harbour Fish Bar - ‬2 min walk
  • ‪Marleys - ‬4 min walk
  • ‪The British Lion - ‬6 min walk
  • ‪Folklore - ‬3 min walk

About this property

Grand Burstin Hotel Folkestone

Enjoy 2 restaurants at this 3-star Folkestone hotel
Grand Burstin Hotel Folkestone offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a vending machine, and an arcade/game room are also featured at Grand Burstin Hotel Folkestone. For a fee, parking is available.

This 3-star Folkestone hotel is smoke free.

  • 550 guestrooms or units
  • 2 dining venues
  • Nightclub
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

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Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

6.8
Rating 10 - Excellent. 324 out of 1163 reviews
Rating 8 - Good. 308 out of 1163 reviews
Rating 6 - Okay. 215 out of 1163 reviews
Rating 4 - Poor. 132 out of 1163 reviews
Rating 2 - Terrible. 184 out of 1163 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gabrielle

Disliked: Staff & service, amenities, property conditions & facilities
Bin was not emptied before I checked in, rude gym manager and no hot water
Stayed 1 night in Mar 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was welcoming. Phoned before hand .They put a room that meet my disablement made sure that i had a walk in shower. I found that i could acess all the hotel. The room was clean .the entertainment in the evening was good.i did not try the food. As i had eaten before i got there .and left very early. I shall return to this hotel
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 1 night in Mar 2025

6/10 Okay

Fabio

Travelled with family
Stayed 2 nights in Feb 2025

8/10 Good

heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, room comfortable, bar area very clean and tidy, staff were excellent
Stayed 2 nights in Feb 2025

4/10 Poor

Shelly

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Business traveller
much improved. good stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Business traveller
feedback from the people i booked this for, was that the hotel is much improved and they enjoyed their stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Business traveller
my staff feedback for stay here was good
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Business traveller
booked hotel for drivers to stay in. feedback was good
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
my staff enjoyed their stay here and noted it was much improved
Stayed 2 nights in Feb 2025

10/10 Excellent

Akshjot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent time

Had an excellent time, everyone was friendly and helpful, rooms were clean and tidy, great atmosphere
Stayed 3 nights in Feb 2025

2/10 Terrible

Kay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sophie

Liked: Cleanliness
We stayed in the family and it was nice and clean the entertainment was good and drinks was cheap also the pool and gym both very good and cheap to use
Stayed 1 night in Feb 2025

2/10 Terrible

Darren

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Me and my friend didn't even stay the night we were met with poor attitudes at reception then after booking in and getting to the room i can understand to a degrees that this is a cheap stay hotel however there are still health standards to uphold the room smelt so strong of adhesive from what im guessing as a fresh laid carpet but you could still smell the damp in the air the bedding was damp with hair on them, then i noticed black on the netting in the window so i checked behind and all the window had back mould all over the frames and damp inside the windowpains after being it was terrible and how it has gone un noticed is beyond me. I couldnt stay in condition like this due to my health with asthma and skin conditions so i asked for a refund as i could have to find alternative stay as the hotel was no suitable i just got hit with the we have a no refund policy and thats that so sorry or shock that the room was in such condition after 5 hours drive to be met with a room like that was so disappointing.
Stayed 1 night in Feb 2025

8/10 Good

Bohdan

Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service and accommodation 💕

Second visit to this magnificent hotel and cannot fault anything really. Fantastic staff and always welcoming. Breakfast was absolutely wonderful. At the moment it appears to be having renovation work which causes no problems for guests. It is brilliant the hotel fact is central to a variety of things for tourists, for example, shops, restaurants, bars, pubs and all viewpoints for sightseers. Finally the accommodation offers entertainment and a place to eat & relax.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kabanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Feb 2025

4/10 Poor

Kristina

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had to park underneath the building there was old carpets dumped under there and rubbish. The entrance door was broke, the gentleman on reception was very polite and well mannered. I had to pay extra for my dog and extra for parking. The room was very dated but I didn’t mind that, What I didn’t like was the fact it was freezing even with the radiator on. I couldn’t have a shower because it was so cold in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great welcome during check in. 😃

I would happily recommend this accommodation. It is based at (and overlooks) Folkestone harbour which is ideal plus the shopping area is spread around very closely with plenty of places to eat and drink. This is the second time at the hotel and staff go above and beyond to make the stay as comfortable and pleasant as possible.
Stayed 1 night in Feb 2025

8/10 Good

Isabelle

Business traveller
Stayed 1 night in Jan 2025

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around good hotel
Stayed 4 nights in Jan 2025