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Grand Burstin Hotel Folkestone

3.0 star property
Enjoy 2 restaurants at this 3-star Folkestone hotel

Choose dates to view prices

Photo gallery for Grand Burstin Hotel Folkestone

View from property
Coffee shop
Standard Double Room
Indoor pool
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    ‪2 min walk‬
  • Folkestone Beach
    ‪6 min walk‬
  • Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Premier Twin Room With Sea View

Premier Twin Room With Sea View

Premier Twin Room With Sea View

8.0 out of 10
Very good
(1 review)
  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room with Sea View

Premier Double Room with Sea View

Premier Double Room with Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.4 out of 10
Very good
(22 reviews)
  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.2 out of 10
Good
(76 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Folkestone

Close to the beach.Your stay at this hotel will put you steps from Folkestone Harbour and a 5-minute walk from Quarterhouse. Church of St Mary and St Eanswythe and Folkestone Beach are also within half a mile (1 km).

What's nearby

  • Folkestone Harbour - 2 min walk - 0.2 km
  • Folkestone Beach - 6 min walk - 0.5 km
  • Lower Leas Coastal Park - 7 min walk - 0.7 km
  • Leas Cliff Hall - 13 min walk - 1.1 km
  • Sandgate Beach - 19 min walk - 1.6 km

Getting around

  • Folkestone Harbour Station - 7 min walk
  • Gatwick Airport (LGW) - 90 min drive

Restaurants

  • ‪Steep Street Coffee House - ‬4 min walk
  • ‪Harbour Fish Bar - ‬2 min walk
  • ‪Marleys - ‬4 min walk
  • ‪The British Lion - ‬6 min walk
  • ‪Folklore - ‬3 min walk

About this property

Grand Burstin Hotel Folkestone

Enjoy 2 restaurants at this 3-star Folkestone hotel
Grand Burstin Hotel Folkestone offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a vending machine, and an arcade/game room are also featured at Grand Burstin Hotel Folkestone. For a fee, parking is available.

This 3-star Folkestone hotel is smoke free.

  • 550 guestrooms or units
  • 2 dining venues
  • Nightclub
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

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2.9 out of 5, 1,006 reviews
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Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 317 out of 1108 reviews
Rating 8 - Good. 296 out of 1108 reviews
Rating 6 - Okay. 208 out of 1108 reviews
Rating 4 - Poor. 122 out of 1108 reviews
Rating 2 - Terrible. 165 out of 1108 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything I needed in the room, friendly staff and a pleasant break. Great breakfast and a view to die for. We will be back
Stayed 1 night in May 2025

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in May 2025

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been working in the area, and this hotel has been great. quiet, well appointed room with good facilities with a good bar and relaxed restaurant. There was even a pool if I had brought my trunks!
Stayed 1 night in May 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Simon

Stayed 3 nights in Apr 2025

4/10 Poor

John

Stayed 1 night in Apr 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, room comfort
Had a lovely stay over Easter weekend. The entertainment was good and staff very friendly. Rooms were clean. Unfortunately, one lift was out of action so it took a while to and from our room.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, great staff. Great value
Stayed 1 night in Apr 2025

8/10 Good

Christine

Stayed 1 night in Apr 2025

2/10 Terrible

Leroy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a lovely place to get a brake at far prises. Stuff friendly.
Stayed 3 nights in Apr 2025

2/10 Terrible

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
As above
Stayed 2 nights in Apr 2025

8/10 Good

pauline

Travelled with group
Liked: Cleanliness, staff & service
As I am down at Burstin regularly I am very familiar with this hotel and know what to expect and if any different I am more than happy to make any requests to Reception who are very helpful and deal with any problems rapidly and effectively
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine. No complaints
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Staff & service, property conditions & facilities
Happy with the stay
Stayed 3 nights in Apr 2025

10/10 Excellent

SM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a gym room and swimming pool. They also got breakfast and dinner buffets and individual dishes to be ordered. They have a bar area serving sandwiches and cakes with tea and coffee in daytime after 11am. They are highly recommended for families with kids and elderly.
Stayed 14 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Helen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom layout wasn’t very user friendly. The bin nowhere near the toilet and the toilet paper around a corner. There wasn’t towels for two despite being a double room and no mat for the floor. There were stains on the wall of the bathroom also.
Stayed 1 night in Mar 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at midnight with my elderly parents and there room was one side of the hotel and our the other side it looks like a prison in side with block A and block B ataff not very helpful would not recommend to anyone not the cleanest hotel wirk in laying carpets in the day time taking up the lifts my mum and dad where told they could not sit in reception to wait for me and my wife to come down and my dad told them where to go and they are not every good on there feet so they just told the staff they wernt moving till i got there but they weren't very happy about it
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Did contact property regarding wanting a bigger bath and hand rails to help getting in and out of bath .also didnt get room booked .ended up with another room with a 2nd bed .heater kept going off .
Stayed 3 nights in Mar 2025