8/10 Good
Laurie W.
16 Apr 2024
Not accurately advertised
The house was nice enough, but we choose this house for the HEATED POOL in the description. When I questioned about the heated part, I was told they were working on the pool and they'd let me know updates. I was disappointed it might not be heated, but thought the kids probably would be ok with it. Then when they didn't give me an update, I again asked. Then I was told it wasn't able to be fixed and would not be available for our stay. We were very disappointed. I got the "we are sorry for the inconvience, you can still use the outside area". Sadly half the outside area was nasty dirty, with leaves/debris all over the cushions. The pool cover was full of stagnant water with leaves/debris/mosquito larve. It was definitly not the ambience we wanted to hang out in.
The cleanliness of the inside was also not what we expected. The applicances (refridgerator/dishwasher/microwave/stove were all dirty inside and out. Shower glass and bottom of door - dirty. Missing electrical plates to protect from shock from outlets in 2 places (we had a small child with us).
When I let the property know I was disappointed in pool situation and then again when I let her know the cleanliness wasn't what I expected, NOTHING was done/offered to help with either situation.
I tried send her pics of the inside cleanliness and there is no way to attach pics in this app and she refused to give me an email to send an attachment to. She was totally not concerned ( or didn't show to be).
Keep looking
Laurie W.
Stayed 3 nights in Mar 2024