Close to the boardwalk/promenade.Within 3 miles (5 km) of this Franz Josef Glacier motel, you'll find Westcoast Wildlife Centre and Glacier Hot Pools. Sentinel Rock and Alex Knob are also within 6 miles (10 km).
The Landing Restaurant & Bar - Franz Josef - 4 min drive
Full of Beans - 4 min drive
Snakebite - 4 min drive
Monsoon Restaurant at Rainforest - 4 min drive
Blue Ice Cafe - 4 min drive
About this property
Franz Alpine Retreat
4-star motel near Westcoast Wildlife Centre
Franz Alpine Retreat offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. Self parking is free.
Smoking is allowed in designated areas at this 4-star Franz Josef Glacier motel.
17 guestrooms or units
Built in 2008
Breakfast available (surcharge)
Front desk (limited hours)
Front-desk safe
Tour and ticket information
Terrace
Garden
Smoking in designated areas
Franz Alpine Retreat offers 17 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Refrigerators and microwaves are provided. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. 21-inch flat-screen televisions come with satellite channels. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.
Languages
Chinese (Mandarin), English
Property amenities
Family friendly
Microwave
Refrigerator
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Continental breakfast available for a fee daily: NZD 15 for adults and NZD 15 for children
Room service available
Things to do
Helicopter/airplane tours
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Grab bar near toilet
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
21-inch flat-screen TV
Satellite channels
Bedroom
Bed sheets
Heating
Portable fan
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Shower
Towels
Outdoor space
Balcony or patio
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Refrigerator
Toaster
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk, key retrieval
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for NZD 45.0 per night.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: NZD 50 per day
Breakage deposit: NZD 50 per day
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
Rollaway bed fee: NZD 45.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Guests may experience noise disturbance due to nearby construction work.
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Franz Alpine Retreat Cabin
Franz Alpine Retreat Cabin Franz Josef Glacier
Franz Alpine Retreat Franz Josef Glacier
Jag Escape Franz Alpine Retreat Cabin Franz Josef Glacier
Jag Escape Franz Alpine Retreat Cabin
Jag Escape Franz Alpine Retreat Franz Josef Glacier
Jag Escape Franz Alpine Retreat
Franz Alpine Retreat Motel
Jag Escape Franz Alpine Retreat
Franz Alpine Retreat Franz Josef Glacier
Franz Alpine Retreat Motel Franz Josef Glacier
Franz Alpine Retreat Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 235 out of 443 reviews" "
10 - Excellent
235
Rating 8 - Good. 146 out of 443 reviews" "
8 - Good
146
Rating 6 - Okay. 42 out of 443 reviews" "
6 - Okay
42
Rating 4 - Poor. 13 out of 443 reviews" "
4 - Poor
13
Rating 2 - Terrible. 7 out of 443 reviews" "
2 - Terrible
7
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Sheila
22 Feb 2024
Great place to stay
Great place to stay,just outside Franz josef.great little place,heater if it’s cold,has microwave for simple stuff. Not keen on washing up in the sink you wash in tho.
Has a fridge and utensils for two people.really nice to have chairs and table outside to sit in the sun
Sheila
Stayed 2 nights in Feb 2024
6/10 Okay
Jeryl
Travelled with family, Travelled with partner
21 Feb 2024
Liked: Cleanliness, staff & service, amenities
The property was very nice as was the staff. My issue with the room was that there was only 1 tiny sink in the bathroom. In the living room / kitchen area there is a fridge, microwave, hot kettle and plates, bowls and silverware but there is no sink there. So if you eat a bowl of cereal or a bowl of yogurt, for example, you have to take those bowls into the bathroom and rinse them in the very tiny sink.
Gorgeous view of the Franz Josef glacier from our chalet. Large and spacious, it was an accommodation we will never forget staying at. Conveniently located just outside of town, we were able to get what we needed, visit where we wanted, and finish the day with a beautiful stay.
The property seams clean, close to the main highway, not too far from the main town center.
Breakfast options are terrible, its best to go into town and grab a bite. The folks running/managing the place could improve their communication skills/style.