"It was an average experience from beginning to end. I do believe the staff tries very hard to make the resort a wonderful experience for everyone. " More

By a verified traveller on Wed 01 Aug 2018

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Hotel Description

3.5-star beachfront property near Taino Beach

On the beach

You'll be within 3 miles (5 km) of Garden of the Groves and 6 miles (10 km) of Port Lucaya Marketplace with a stay here. Taino Beach and Lucaya Beach are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 4 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the convenience store.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 276 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Balconies or patios, free bottled water, and hair dryers are also available.

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$270 per night

Flora Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Vista Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Viva Wyndham Fortuna Beach Resort - All Inclusive ratings based on 151 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Viva Wyndham Fortuna Beach Resort - All Inclusive

Everyone (28)
4 out of 5

Posted by on 19 May 2019

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Comment from Hotel Management

21 May 2019 by Customer Care Staff

Dear Client, Thank you for contacting us and having stayed at our resort. Cordially

5 out of 5

Posted by on 8 May 2019

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Comment from Hotel Management

9 May 2019 by Customer Care Staff

Dear Guest Thank you for contacting us We are truly happy to know your stay with us has been pleasant Cordially

5 out of 5

Posted by on 5 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Customer Care Staff

Dear Client, Our goal is to provide all of our guests with enjoyable and happy vacation experiences. We are glad to know that we have achieved this. Thank you for choosing us Cordially

3 out of 5

Posted by on 24 Mar. 2019

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Comment from Hotel Management

9 Apr. 2019 by Cuistomer Care Staff

Dear customer, We appreciate the time you dedicated to write your remarks about your stay at the Viva Wyndham Fortuna Beach. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Cordially

4 out of 5
Great! Fabulous beach and pool. Excellent scuba dive club. Buetiful dive tours! Highly recommend!

Posted by on 22 Jan. 2019

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Comment from Hotel Management

25 Jan. 2019 by Customer Care Staff

Dear Client Thank you for contacting us and having chosen our hotel. We are very happy to know you have enjoyed your stay in our hotel Cordially

1 out of 5
Roaches in room had to switch rooms due to mold and water damage

Posted by on 10 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Customer Care Staff

Dear customer, Thank you for choosing our Resort as the destination for your recent vacations. We appreciate your good comments about our services. We apologize for any inconvenience that you might have experienced. Cordially

2 out of 5
The resort is old and out-dated. I think our mattress was the floor display from the Montgomery-Wards in 1970. Our toilet leaked and ran continuously, even after having been "fixed." However, the beach and pool areas were beautiful. The food was just so-so.

Posted by on 8 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Customer Care Staff

Dear customer, Thank you for choosing our Resort as the destination for your recent vacations. We appreciate your good comments about our services. We apologize for any inconvenience that you might have experienced. Cordially

5 out of 5
Wonderful staff, very friendly and was always there to help. Beach was great!!! entertainment was very good. $18 for taxi to market place, worth a half a day. Will be back!

Posted by on 25 Oct. 2018

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Comment from Hotel Management

2 Nov. 2018 by Customer Care Staff

Dear Client Thank you for contacting us and hving visited Viva Wyndham Fortuna Beach. We are very happy to know you have enjoyed your stay with us. Thank you for having visited the Bahamas. Cordially

3 out of 5
The beaches,pool were amazing . There were some good perks like free water activities which were very good. However the staff are mostly rude , very few are good like the manager Mr.Amin Yalmaz who found that the bellman wasn’t around and that we were waiting in the heat for 30 min with no one to help, so he personally escorted us with our bags to our room. Gym employee very rude always on the phone and not a help at all. Open buffet is ok but no diversity mostly pork which I don’t consume , breakfast is bad but dinner is good. The restaurants were very good , excellent food with good service . Room had a gorgeous vue, however average in terms of comfort . Door had issues not opening with the card but the room Maintenace was on top of it. ACs are only in the rooms , nothing in the hall front desk not restaurant nor the gym. Which is a very unusually for supposedly a big resort given the fact that it’s very hot during the day . The entertaining team is very professional and the best thing at this resort . I don’t think I will consider going back with my family to this resort given the fact I can pay the same and go to a different carribean island with much more friendly staff.

Posted by , from Chicago on 23 Sep. 2018

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Comment from Hotel Management

25 Sep. 2018 by Customer Care Staff

Dear Guest, On behalf of Viva Wyndham Fortuna Beach we would like to thank you for visiting our resort during your recent vacation here. Thank you very much for taking the time and trouble to bring these points to our attention. Your insightful comments are highly appreciated. Your experience and the information you are providing will help us to continually improve our services. Thank you once again for your comments. It would be a pleasure to welcome you back to our resort in the near future and to show you our improvements. Best Regards,

2 out of 5
The beach is beautiful. The rooms are a bit dated. The food is quite bad.

Posted by on 12 Sep. 2018

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Comment from Hotel Management

13 Sep. 2018 by Customer Care Staff

Dear customer, Thank you for sharing your comments with us on your recent vacation at the Bahamas We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities. We apologize for any inconvenience that you might have experienced during your stay. Again thank you for choosing to stay with us. Kind regards,

About the Viva Wyndham Fortuna Beach Resort - All Inclusive

Location Doubloon Road And Churchill Dr, Freeport, Grand Bahama

All-inclusive Details

  • Kayaking included
  • Rowing/canoeing included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Bicycling included
  • Paintball included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • All food and beverages included
  • Scuba lessons included
  • Tennis lessons included
  • All non-motorized water sports included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included
  • Snorkeling included

Property Features

Viva Wyndham Fortuna Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Viva Wyndham Fortuna Beach Resort - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and snorkeling. Free breakfast is available daily. There are 4 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Victorian property also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking is free. A complete renovation of Viva Wyndham Fortuna Beach Resort - All Inclusive was completed in December 2016. This 3.5-star Freeport property is smoke free.

  • 276 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 9250 sq ft of conference space
  • 859 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Bar on the beach
  • Bar by the pool
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Freeport (FPO-Grand Bahama Intl.) (14.3 km / 8.9 mi)
  • Parking: Free self parking

Room Amenities

Viva Wyndham Fortuna Beach Resort - All Inclusive offers 276 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Viva La Pizza - Overlooking the garden, this restaurant specializes in pizza and serves dinner only. Reservations are required.

Junkanoo - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Viva Café - This restaurant specializes in fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Bamboo - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Outdoor treatment areas
  • Sports massage
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Viva Wyndham Fortuna Beach Resort All Inclusive Freeport
  • Viva Wyndham Fortuna Beach All Inclusive Freeport

You should know

  • The total price shown includes a resort fee.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Honeymoon Promotion
Book a minimum 3-night stay and receive the following benefits: Upgrade to a higher room category, based on hotel availability; bottle of champagne/sparkling wine; fruit basket; hors d'oeuvres tray; 7x4-inch picture; 2 t-shirts; hotel's all-inclusive package.


Full details at check-in. Guests booked in the Honeymoon rate plan must present their official wedding/civil partnership certificate at check-in; date of travel cannot exceed 6 from marriage date. If official marriage certificate is not presented at check-in, the hotel reserves the right to amend the room rate. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Viva Boomer Offer - US Residents Only
Book a stay in any room type and receive the following: personalized check-in; priority luggage delivered to room; room upgrade (subject to availability): in-room welcome amenities; books and board games; dance classes (upon request); priority a la carte restaurant reservations; 10% discount at affiliated stores; 10% discount on meals and beverages in addition to the all-inclusive package; and late check-out (subject to availability).


Valid for US residents only. Must book on .com point of sale. Available for guests 60 years or older. Valid ID required upon check-in. Offer must be requested at time of booking. Other restrictions may apply.

Wedding Promotion

Book a stay in any room or rate category and receive an upgrade to an ocean view room with a king size bed (subject to availability), fruit basket in-room, in-room breakfast the day after wedding, late morning maid service, late check-out (subject to availability), in-room honeymoon surprise, assistance of an onsite wedding coordinator, civil judge, and legal expenses, romantic dinner for 2, bridal bouquet, wedding cake, and sparkling wine for 10 people, background music and decorations, 10 color photos, and reception dinner night of wedding.


Full details provided at check-in. Offer does not include legalization and is 20% commissionable. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.