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"thee room was outdate .. dirty we have to change rooms and the setvice was slow and no very friendly " More

By a verified traveller on Wed 14 Aug 2019

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Hotel Description

3.5-star beachfront property near Taino Beach

On the beach

At this Freeport property, you'll be within 3 miles (5 km) of Garden of the Groves and 6 miles (10 km) of Port Lucaya Marketplace. Taino Beach and Lucaya Beach are also within 6 miles (10 km).

All-inclusive

This smoke-free property features a full-service spa, a nightclub, and 4 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Bring the family and enjoy the free kid's club, children's pool, and playground.

Free WiFi, refrigerators

The 276 individually decorated guestrooms offer free WiFi and balconies or patios. Other amenities include refrigerators, rainfall showerheads, and flat-screen TVs with cable channels.

Superior Room - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$305* Per night/room 1 Mar. - 2 Mar.

Superior Ocean View Room - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Accessible Superior Room - 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Ocean View Room - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Viva Wyndham Fortuna Beach Resort - All Inclusive ratings based on 153 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Viva Wyndham Fortuna Beach Resort - All Inclusive

Everyone (28) Couples (1) Family (3)
3 out of 5
thee room was outdate .. dirty we have to change rooms and the setvice was slow and no very friendly

Posted by on 14 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Customer Care Staff

Dear Guest, On behalf of Viva Wyndham Fortuna Beach we would like to thank you for visiting our resort during your recent vacation here. Thank you very much for taking the time and trouble to bring these points to our attention. Your insightful comments are highly appreciated. Your experience and the information you are providing will help us to continually improve our services. Cordially,

1 out of 5
Where do I begin, first and foremost the posted pictures are a complete and utter lie. When we arrived the room had just been "cleaned." However, that is the understatement of the year. The room itself, smelled old and musty. When I looked at the vent, intake it was caked with dust, and dirt. The vent's looked as if they hadn't been cleaned in years, which would explain the old musty smell. The door to the closet was broken, so sliding it was precarious at best, because it seemed as if it would be falling off the slider at any moment. The Kitchenette had a broken wall, because of this we did not use the kitchenette whatsoever, for fear of causing more damage and thus incurring additional costs to our trip. The bathroom was a travesty, the toilet seat was broken, the shower had a huge clump of hair stuck on the wall, and the bottom of the bathroom door was broken and had mold all along the bottom, there was peeling paint along the top of the shower and the drain was extremely slow, so while showering we would be standing in standing water. When we ventured pool side to relax, all the cousins on the seats were in some sort of disrepair. This is somewhat understandable, it is, after all, an all inclusive resort and most people spend their time lounging poolside, however the various stains that were present on all the seat cushions were totally unacceptable. Because of these stains, my wife and I decided that lounging by the pool was totally out of the question.

Posted by on 9 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Customer Care staff

Dear customer, Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in the Viva Wyndham Fortuna We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to improve in all aspects of our operations Cordially

4 out of 5

Posted by on 19 May 2019

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Comment from Hotel Management

21 May 2019 by Customer Care Staff

Dear Client, Thank you for contacting us and having stayed at our resort. Cordially

5 out of 5

Posted by on 8 May 2019

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Comment from Hotel Management

9 May 2019 by Customer Care Staff

Dear Guest Thank you for contacting us We are truly happy to know your stay with us has been pleasant Cordially

5 out of 5

Posted by on 5 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Customer Care Staff

Dear Client, Our goal is to provide all of our guests with enjoyable and happy vacation experiences. We are glad to know that we have achieved this. Thank you for choosing us Cordially

3 out of 5

Posted by on 24 Mar. 2019

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Comment from Hotel Management

9 Apr. 2019 by Cuistomer Care Staff

Dear customer, We appreciate the time you dedicated to write your remarks about your stay at the Viva Wyndham Fortuna Beach. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Cordially

4 out of 5
Great! Fabulous beach and pool. Excellent scuba dive club. Buetiful dive tours! Highly recommend!

Posted by on 22 Jan. 2019

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Comment from Hotel Management

25 Jan. 2019 by Customer Care Staff

Dear Client Thank you for contacting us and having chosen our hotel. We are very happy to know you have enjoyed your stay in our hotel Cordially

1 out of 5
Roaches in room had to switch rooms due to mold and water damage

Posted by on 10 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Customer Care Staff

Dear customer, Thank you for choosing our Resort as the destination for your recent vacations. We appreciate your good comments about our services. We apologize for any inconvenience that you might have experienced. Cordially

2 out of 5
The resort is old and out-dated. I think our mattress was the floor display from the Montgomery-Wards in 1970. Our toilet leaked and ran continuously, even after having been "fixed." However, the beach and pool areas were beautiful. The food was just so-so.

Posted by on 8 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Customer Care Staff

Dear customer, Thank you for choosing our Resort as the destination for your recent vacations. We appreciate your good comments about our services. We apologize for any inconvenience that you might have experienced. Cordially

5 out of 5
Wonderful staff, very friendly and was always there to help. Beach was great!!! entertainment was very good. $18 for taxi to market place, worth a half a day. Will be back!

Posted by on 25 Oct. 2018

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Comment from Hotel Management

2 Nov. 2018 by Customer Care Staff

Dear Client Thank you for contacting us and hving visited Viva Wyndham Fortuna Beach. We are very happy to know you have enjoyed your stay with us. Thank you for having visited the Bahamas. Cordially

About the Viva Wyndham Fortuna Beach Resort - All Inclusive

Location Doubloon Road And Churchill Dr, Freeport, Grand Bahama

All-inclusive Details

  • Kayaking included
  • Rowing/canoeing included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Bicycling included
  • Paintball included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Scuba lessons included
  • Tennis lessons included
  • All non-motorized water sports included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included
  • Snorkeling included

Property Features

Viva Wyndham Fortuna Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Viva Wyndham Fortuna Beach Resort - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving. Free breakfast is served daily. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Victorian property also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking is free. A complete renovation of Viva Wyndham Fortuna Beach Resort - All Inclusive was completed in December 2016. This 3.5-star Freeport property is smoke free.

  • 276 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 9250 sq ft of conference space
  • 859 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Bar on the beach
  • Bar by the pool
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Freeport (FPO-Grand Bahama Intl.) (14.3 km / 8.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Viva Wyndham Fortuna Beach Resort - All Inclusive offers 276 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Viva La Pizza - Overlooking the garden, this restaurant specializes in pizza and serves dinner only. Reservations are required.

Junkanoo - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Viva Café - This restaurant specializes in fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Bamboo - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Outdoor treatment areas
  • Sports massage
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Viva Wyndham Fortuna Beach Resort - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Debit cards not accepted
  • No pets or service animals allowed

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fortuna Beach Resort
  • Viva Fortuna Beach Resort
  • Viva Wyndham Fortuna Beach Resort All Inclusive Freeport
  • Viva Wyndham Fortuna Beach All Inclusive Freeport
  • Viva Wyndham Fortuna Beach Resort - All Inclusive Freeport

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.