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Mercure Hotel Freiburg am Munster

3.5 star property
3.5-star hotel with free WiFi, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Mercure Hotel Freiburg am Munster

Exterior
Privilege, Superior Room, 1 Queen Bed
Meeting facility
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Auf Der Zinnen 1, Freiburg im Breisgau, BW, 79098
  • Place, Freiburg Main Cathedral
    ‪5 min walk‬
  • Place, Muensterplatz
    ‪5 min walk‬
  • Place, Old Town Hall
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(51 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(34 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Queen Bed

Privilege, Superior Room, 1 Queen Bed

Privilege, Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Freiburg im Breisgau

City center stay.Within a 5-minute walk of this Freiburg im Breisgau hotel, you'll find Southern Black Forest Nature Park and Muensterplatz. Freiburg Main Cathedral and The Whale House are also within half a mile (1 km).

What's nearby

  • Southern Black Forest Nature Park - 1 min walk - 0.0 km
  • Freiburg Main Cathedral - 5 min walk - 0.4 km
  • Muensterplatz - 5 min walk - 0.4 km
  • Rathausplatz - 6 min walk - 0.6 km
  • Old Town Hall - 6 min walk - 0.6 km

Getting around

  • Freiburg (Breisgau) Central Station - 11 min walk
  • Freiburg Hospital S-Bahn - 18 min walk
  • Mulhouse (MLH-EuroAirport) - 46 min drive

Restaurants

  • ‪Alte Wache - Haus der badischen Weine - ‬4 min walk
  • ‪Enchilada - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪HANS IM GLÜCK - FREIBURG Europaplatz - ‬1 min walk
  • ‪GIOIAmia - ‬2 min walk

About this property

Mercure Hotel Freiburg am Munster

3.5-star hotel with free WiFi, connected to a rail/subway station
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4090 square feet (380 square meters) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Hotel Freiburg am Munster. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Freiburg im Breisgau hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 4090 sq ft of conference space
  • 380 sq m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hotel Freiburg am Munster offers 117 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Freiburg im Breisgau hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Reception
Hampton by Hilton Freiburg
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 1,003 reviews
The price is CA $113
CA $126 total
includes taxes & fees
Jan 11 - Jan 12
Hampton by Hilton Freiburg

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (EUR 22 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Shopping mall

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number DE120493093

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Freiburg am Munster
Mercure Hotel Freiburg am Munster
Mercure Hotel am Munster
Mercure am Munster
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Hotel Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Freiburg im Breisgau Mercure Hotel Freiburg am Munster Hotel
Hotel Mercure Hotel Freiburg am Munster
Mercure Freiburg am Munster Freiburg im Breisgau
Mercure Freiburg am Munster
Mercure Freiburg Am Munster
Mercure Freiburg Am Munster
Mercure Hotel Freiburg am Munster Hotel
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Mercure Hotel Freiburg am Munster Hotel Freiburg im Breisgau

Mercure Hotel Freiburg am Munster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 467 out of 1003 reviews
Rating 8 - Good. 419 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

10/10 Excellent

Bre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the Munsterplatz and many shops, restaurants and bars. The reception area had a tranquil vibe and the staff was very nice and helpful. The room was clean and perfect for what we needed.
Munsterplatz at night
Munsterplatz at night
Munsterplatz at night
Munsterplatz at night
Stayed 1 night in Sep 2025

10/10 Excellent

Rachelle

Stayed 1 night in Sep 2025

6/10 Okay

maria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel but staff need to be more friendly

The hotel staff were not friendly or accommodating
Stayed 2 nights in Sep 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room layout was good. Hotel centrally located
Stayed 3 nights in Sep 2025

8/10 Good

Devon

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, nicely located
Stayed 5 nights in Aug 2025

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities, room comfort

Great location!

The hotel staff were fantastic, and customer service was excellent. Additionally, the hotel's location is perfect. However, the room carpet was stained and needed cleaning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location. Highly recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

Well located hotel near all the sights
Stayed 1 night in Sep 2025

8/10 Good

Sook

Stayed 3 nights in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Barton, Belmont

Stayed 1 night in Aug 2025

10/10 Excellent

Carlton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

Great room in a very central location. Didn’t eat in the hotel as we wanted to explore. Parking available underneath hotel at cost.
Stayed 1 night in Jul 2025

10/10 Excellent

LIZA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our needs. Comfortable beds, everything in good working order, good shower. Great location. A fridge in the room would have been good, but other than that it was great.
Stayed 3 nights in Jul 2025

2/10 Terrible

Rola

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice location, good staff but horrible condition of property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eirik

Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice hotel, great location with lots of food options close by. Parking is under the hotel and very convenient. Room was clean and modern and staff very helpful. We originally book this hotel for one night but extended it to two nights due to a poor hotel experience the prior night.
Stayed 1 night in Jun 2025

8/10 Good

Adam, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated for the Altestadt and the attractions. A reasonable walk from the station but acceptable. Comfortable room and excellent breakfast buffet in a light and attractive first floor breakfast room with views. The ground floor entrance is a little unprepossessing but the welcome was good and the room made comfortable by the air conditioning, which was needed. A short walk from the attractions in the city.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Everything was as expected with regard to the room and the bathroom. The breakfast was very nice, and the staff were all very helpful.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant needs a better menu but otherwise great place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Renard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Great air conditioning.
Stayed 1 night in Jun 2025

8/10 Good

Yamil

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025