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Hotel New Otani Hakata

Property class: 4
4-star hotel near Canal City Hakata

Choose dates to view prices

Photo gallery for Hotel New Otani Hakata

Exterior
Concierge desk
Lobby
Property entrance
In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004
  • Place, Yanagibashi Rengo Market
    ‪1 min walk‬
  • Place, Tenjin Underground Mall
    ‪9 min walk‬
  • Place, Canal City Hakata
    ‪10 min walk‬
  • Airport, Fukuoka (FUK)
    ‪7 min drive‬

Room options

View all photos for Executive Twin Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Japanese Room, Non Smoking

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Futons

View all photos for Connecting Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room, Non Smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Moderate Twin with Extra Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Semi Double Room Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of House

In-room safe, desk, iron/ironing board, free WiFi

Run of House

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Corner Suite Double Room

Corner Suite Double Room

Corner Suite Double Room

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Smoking

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room, Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking - Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Smoking - Breakfast included

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Connecting Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Semi Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking - Breakfast Included

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Moderate Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Non Smoking - Breakfast Included

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Japanese Room Non Smoking - Breakfast Included

  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Moderate Double Room Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Smoking - Breakfast Included

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin (Breakfast) Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin Triple Use (Breakfast) Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Moderate Twin (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room (Breakfast Included)

  • 53 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Breakfast Included)

  • 53 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Tokyu Stay Hakata

Hakata Ward
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
4.5 out of 5, Wonderful, 1,003 reviews
The price is CA $75
CA $83 total
May 6 - May 7
Tokyu Stay Hakata

About the area

Fukuoka

Heart of Fukuoka.Your stay at this Chuo Ward hotel places you within 2 miles (3 km) of Canal City Hakata and Port of Hakata. Yanagibashi Rengo Market and Tenjin Underground Mall are also within half a mile (1 km).

What's nearby

  • Yanagibashi Rengo Market - 1 min walk - 0.2 km
  • Tenjin Underground Mall - 9 min walk - 0.8 km
  • Canal City Hakata - 10 min walk - 0.9 km
  • Fukuoka Mitsukoshi Department Store - 12 min walk - 1.1 km
  • Yatai - 15 min walk - 1.3 km

Getting around

  • Watanabe-dori Station - 1 min walk
  • Yakuin Station - 6 min walk
  • Fukuoka Airport (FUK) - 17 min drive

Restaurants

  • ‪麦衛門 - ‬2 min walk
  • ‪BISTRO LA ATORI - ‬3 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪KAMAKIRI COFFEE TAKASAGO - ‬10 min walk
  • ‪やま中 - ‬1 min walk

About this property

Hotel New Otani Hakata

4-star hotel near Canal City Hakata
There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Hotel New Otani Hakata. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Fukuoka hotel.

  • 372 guestrooms or units
  • 14 levels
  • 4 dining venues
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hotel New Otani Hakata offers 372 accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Reception
THE BASICS FUKUOKA
Hakata Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 2,210 reviews
The price is CA $144
CA $158 total
Apr 27 - Apr 28
THE BASICS FUKUOKA

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 2,200 for children
  • 4 restaurants
  • A bar/lounge

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 2200 for children
  • Self parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

Additional fees apply to children 4-12 years old for breakfast.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

How close is Hotel New Otani Hakata to the airport?

Hotel New Otani Hakata is 3.2 mi (17-min drive) away from the Fukuoka Airport (FUK) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel New Otani Hakata?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Hakata on May 6, 2026 start from CA $130, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel New Otani Hakata have an airport shuttle?

Airport shuttle services are not available at Hotel New Otani Hakata.

How close is Hotel New Otani Hakata to the beach?

This hotel is 4.6 mi (24-min drive) from Momochi Beach and 12.1 mi (39-min drive) from Shingu Hama Beach. Don't forget your sunscreen!

Does Hotel New Otani Hakata offer free breakfast?

Free breakfast isn’t provided at Hotel New Otani Hakata, but buffet breakfast is offered for a fee of JPY 3900 for adults and JPY 2200 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Hotel New Otani Hakata?

No, there is no casino at this hotel.

What time is check-in at Hotel New Otani Hakata?

Check-in start time: 2 PM; Check-in end time: 2 AM.

Is there free parking at Hotel New Otani Hakata?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per day.

Does Hotel New Otani Hakata have a pool?

Hotel New Otani Hakata does not have a pool.

Does Hotel New Otani Hakata have a restaurant?

Hotel New Otani Hakata is home to Sembazuru, which features Japanese cuisine.

Does Hotel New Otani Hakata have a spa?

There are no spa services available at this hotel.

How close is Hotel New Otani Hakata to downtown Fukuoka?

Hotel New Otani Hakata is 0.6 mi away from Fukuoka.

Hotel New Otani Hakata Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1111 reviews
Rating 8 - Good. 307 out of 1111 reviews
Rating 6 - Okay. 80 out of 1111 reviews
Rating 4 - Poor. 14 out of 1111 reviews
Rating 2 - Terrible. 9 out of 1111 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Lorraine

Travelled with family and small children
Disliked: Cleanliness, amenities
The staff at reception was friendly and tried their best to communicate. However, our welcome drinks was not mentioned at all during check-in and throughout our stay and the rooms were pretty dated. Housekeeping were not the best either as we took photos of stuff left behind by previous guest at prominent area such as headboard of beds.
Stayed 3 nights in Dec 2025

8/10 Good

Tak

Stayed 2 nights in Dec 2025

8/10 Good

Yuji, Dublin

Liked: Cleanliness, amenities, property conditions & facilities
Clean roon
Stayed 1 night in Dec 2025

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was nice. The room was in poor condition and worst of the beds were very narrow. They expect 2 adults to fit on a bed 110 cms wide.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Chee Peng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. We got a big room. 4 futon and 2 bed for 4 of us to choose. I enjoy the bed while my fam used the futon. 2 toilets and 1 bath room. Amazing. Location is good, walkable to shopping areas. Breakkfast options in hotel very good too.
Stayed 2 nights in Dec 2025

10/10 Excellent

Charmaine

Stayed 2 nights in Nov 2025

10/10 Excellent

SEONGUK

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

8/10 Good

ShinKai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent 2 nights in the hotel,
Stayed 1 night in Nov 2025

8/10 Good

catherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nearby subway and walkable to minami tenjin for dining
Stayed 3 nights in Nov 2025

10/10 Excellent

Roland, Palo Alto

Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice and friendly staff, great amenities, and clean and spacious room.
Stayed 4 nights in Nov 2025

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Jin Hyung

Stayed 1 night in Nov 2025

8/10 Good

Suzan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good breakfast
Stayed 4 nights in Nov 2025

10/10 Excellent

Kiyomi

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff was very courteous. Hotel is next to a subway station. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

nisaa

Travelled with family
Liked: Cleanliness, staff & service, amenities
beautiful hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Charmaine

Stayed 4 nights in Nov 2025

8/10 Good

haruko

Business traveller
Liked: Cleanliness, staff & service, amenities
The room smelled cigarette smoke so that they switched room to next door but still smelled so they changed the room to deference floor. The buffet breakfast was excellent compare to Nishitetsu Grand Hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall this hotel was excellent. We could smell smoke (cigarette) but we had a air purifier that helped the smell. We did not take advantage of the breakfast in the hotel since we had more options within walking distance. Staff was accommodating and friendly always offering their assistance.
Stayed 5 nights in Oct 2025

10/10 Excellent

cher chiang

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,
Stayed 5 nights in Oct 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness
Excellent property, clean, wonderful staff, very good breakfast and three minutes to the metro station.
Stayed 3 nights in Sep 2025

10/10 Excellent

CHIAWEI

Stayed 1 night in Jun 2024

10/10 Excellent

Thai Khang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Hakata. Great rate and location. Next to subway line for easy commute. Highly recommend!
Stayed 1 night in Sep 2025

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was friendly
Stayed 3 nights in Sep 2025