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Sutton Hotel Hakata City

3.0 star property
3-star hotel near Canal City Hakata, connected to a shopping center

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Photo gallery for Sutton Hotel Hakata City

Exterior
Breakfast served
Desk, free WiFi, bed sheets
Family Suite, Non Smoking
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-ken, 812-0011
  • Place, Sumiyoshi Shrine
    ‪6 min walk‬
  • Place, Canal City Hakata
    ‪6 min walk‬
  • Place, Kushida Shrine
    ‪11 min walk‬
  • Airport, Fukuoka (FUK)
    ‪6 min drive‬

Room options

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

8.4 out of 10
Very good
(51 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking

Superior Twin Room, 2 Single Beds, Non Smoking

Superior Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, Non Smoking

Family Suite, Non Smoking

Family Suite, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Hollywood Twin, Non Smoking

Hollywood Twin, Non Smoking

Hollywood Twin, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite Non Smoking

Desk, free WiFi, bed sheets

Family Suite Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Superior Twin Room Non Smoking

Desk, free WiFi, bed sheets

Superior Twin Room Non Smoking

  • Sleeps 2
  • Free WiFi

Deluxe Double Room Non Smoking

  • Sleeps 2
  • Free WiFi

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Exterior

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Jul 13 - Jul 14
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About the area

Fukuoka

City center stay.A stay at this Hakata Ward hotel places you within half a mile (1 km) of Canal City Hakata and 3 miles (5 km) of Port of Hakata. Marine Messe Fukuoka and Ohori Park are also within 3 miles (5 km).

What's nearby

  • Sumiyoshi Shrine - 6 min walk - 0.5 km
  • Amu Plaza Hakata - 6 min walk - 0.5 km
  • Canal City Hakata - 6 min walk - 0.5 km
  • Kushida Shrine - 11 min walk - 0.9 km
  • Fukuoka Anpanman Children's Museum - 18 min walk - 1.5 km

Getting around

  • Hakata Station - 6 min walk
  • Kushida Shrine Station - 12 min walk
  • Fukuoka Airport (FUK) - 14 min drive

Restaurants

  • ‪内田家 - ‬3 min walk
  • ‪The Lounge - ‬2 min walk
  • ‪はじめの一歩 - ‬1 min walk
  • ‪元祖ぴかいち - ‬3 min walk
  • ‪筑紫野 - ‬2 min walk

About this property

Sutton Hotel Hakata City

3-star hotel near Canal City Hakata, connected to a shopping center
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Sutton Hotel Hakata City.

Smoking is allowed in designated areas at this 3-star Fukuoka hotel.

  • 162 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Dining venue
Sutton Hotel Hakata City offers 162 air-conditioned accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Fukuoka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Interior entrance
Fukuoka Toei Hotel
Chuo Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,002 reviews
The price is CA $61
CA $73 total
Jun 21 - Jun 22
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,400 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:30 AM for a fee: JPY 1,500 for adults and JPY 800 for children
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 800 for children
  • Nearby parking fee: JPY 1400 per night (33 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

This property charges a daily storage fee for 2 or more pieces of luggage or packages.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hakata City Hotel
Sutton Hakata
Sutton Hakata City
Sutton Hakata City Fukuoka
Sutton Hotel Hakata
Sutton Hotel Hakata City
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel Fukuoka

Frequently asked questions

How close is Sutton Hotel Hakata City to the airport?

Sutton Hotel Hakata City is 2.5 mi (14-min drive) away from the Fukuoka Airport (FUK) airport, the closest popular airport to the property.

How much does it cost to stay at Sutton Hotel Hakata City?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Sutton Hotel Hakata City on Jun 15, 2026 start from CA $65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sutton Hotel Hakata City have an airport shuttle?

Airport shuttle services are not available at Sutton Hotel Hakata City.

How close is Sutton Hotel Hakata City to the beach?

This hotel is 6.5 mi (25-min drive) from Momochi Beach and 6.7 mi (22-min drive) from Kashi Beach. Don't forget your sunscreen!

Does Sutton Hotel Hakata City offer free breakfast?

Free breakfast isn’t provided at Sutton Hotel Hakata City, but buffet breakfast is offered for a fee of JPY 1500 for adults and JPY 800 for children. It's available every day from 6:30 AM to 8:30 AM.

Is there a casino at Sutton Hotel Hakata City?

No, there is no casino at this hotel.

What time is check-in at Sutton Hotel Hakata City?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Sutton Hotel Hakata City?

Free parking is not available at this hotel.

Does Sutton Hotel Hakata City have a pool?

Sutton Hotel Hakata City does not have a pool.

Does Sutton Hotel Hakata City have a restaurant?

Sutton Hotel Hakata City is home to Yakitori Sumiyoshi, which features Japanese cuisine and light fare.

Does Sutton Hotel Hakata City have a spa?

There are no spa services available at this hotel.

How close is Sutton Hotel Hakata City to downtown Fukuoka?

Sutton Hotel Hakata City is 0.9 mi away from Fukuoka.

Sutton Hotel Hakata City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 320 out of 1006 reviews
Rating 8 - Good. 425 out of 1006 reviews
Rating 6 - Okay. 176 out of 1006 reviews
Rating 4 - Poor. 60 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Vincent

Liked: Cleanliness
Staff very kind. Japanese breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

WAI CHUN

Liked: Cleanliness, staff & service, amenities
Room is very comfortable. Staff are very helpful and nice. Highly recommended 👍
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, room was spotless. A nice modern and good sized bathroom. Hotel was in walking distance of Hakata station and plenty of other things to see and do.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kazuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
that's clean and cheap . so good hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Masako

Liked: Cleanliness, staff & service, property conditions & facilities
Polite staffs and clean room
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Juliano

Disliked: Amenities, property conditions & facilities
Outdated facilities
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Internet was not working though. Though not a problem for me.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and good price

The room was really nice, clean, spacious. They were offering their rooms good prices. I’ll be back here next visit to Hakata.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Hak Luen

Limited breakfast options, hard bed
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Agatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location from Hakata station, toilet is spacious compared to other hotels in Japan.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Hakata Station but not too close, which ideal since it not chaotic.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

HEE BIN

Liked: Cleanliness, staff & service, amenities
All
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, room comfort
The room is simple and you get what you paid for. Good enough for an overnight or short stay. Hakata Station and Canal City is walking distance from hotel. I like the quiet neighborhood, although it was a weekend.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Hak Luen

Liked: Cleanliness, staff & service
The free wifi is not working. Bed is too hard. Breakfast is basic.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was close to the train station and walkable. We were able to walk to the areas we wanted. The employees were nice by some didn't speak English or Japanese. Many employees were from Nepal.
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

JAE CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i didn't eat
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Pretty good service overall
Stayed 1 night in Jun 2025
Verified

6/10 Okay

SHINJI

great
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my 7 night stay, my only complaints were that it was a little dusty in some areas and there was only a microwave in the lobby. Otherwise a comfortable stay with great access to Hakata station and right across from a 23hr affordable food spot (Sukiya)
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is quite big.
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot of space to store your luggage if you're heavily loaded
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service
The beds are hard as a rock. My hips are still soar 24 hours later.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Soonhee

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
It was not as good as I thought. It was clean but the atmosphere was not good. According to the itinerary, I canceled the reservation date after the visit to Yufuin and stayed at another hotel nearby, which was even more so. The price was the same, but the hotel level was different. I don't recommend it as a family trip. To be honest, I don't think I will go again.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Opus

Liked: Cleanliness, amenities
Ac not working
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Hau Yan

I couldn’t sleep at all during my stay. The room temperature was hard to adjust and the bed was not comfortable.
Stayed 1 night in Apr 2025