Entire apartment

The Mate Fukuoka

3.5 star property
3.5-star apartment near Canal City Hakata

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Photo gallery for The Mate Fukuoka

Interior
Exterior
Desk, free WiFi
Desk, free WiFi
Fridge, microwave, electric kettle, cookware/dishes/utensils

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Izaki Chuo Ward, Fukuoka, Fukuoka, 810-0067
  • Place, Nishi Park
    ‪1 min walk‬
  • Place, Mizuho PayPay Dome Fukuoka
    ‪10 min walk‬
  • Place, Ohori Park
    ‪13 min walk‬
  • Airport, Fukuoka (FUK)
    ‪12 min drive‬

Room options

Family Quadruple Room, Non Smoking, Private Bathroom

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Sofa Bed and 1 Twin Futon

Basic Triple Room, 1 Double Bed with Sofa bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the area

Fukuoka

Chuo Ward stay.Your stay at this Chuo Ward apartment places you within 3 miles (5 km) of Mizuho PayPay Dome Fukuoka and Canal City Hakata. Port of Hakata and Marine Messe Fukuoka are also within 3 miles (5 km).

What's nearby

  • Nishi Park - 1 min walk - 0.2 km
  • Mizuho PayPay Dome Fukuoka - 10 min walk - 0.9 km
  • Ohori Park - 13 min walk - 1.2 km
  • Maizuru Park - 15 min walk - 1.3 km
  • Momochi Beach - 4 min drive - 2.5 km

Getting around

  • Nishitetsu-Fukuoka Station - 4 min drive
  • Tojinmachi Station - 13 min walk
  • Fukuoka Airport (FUK) - 17 min drive

Restaurants

  • ‪今屋のハンバーガー - ‬9 min walk
  • ‪川部のからあげ - ‬10 min walk
  • ‪寺カフェあわも - ‬4 min walk
  • ‪余加也 本店 - ‬10 min walk
  • ‪シモン - ‬11 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Mate Fukuoka

3.5-star apartment near Canal City Hakata
  • 6 guestrooms or units
  • No smoking on site
The Mate Fukuoka offers 6 accommodations with slippers and hair dryers. Rooms open to lanais. Accommodations at this 3.5-star apartment have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils.

Bathrooms include separate bathtubs and showers. Guests can surf the web using the complimentary wireless Internet access.

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Outdoor areas

  • Lanai

Laundry

  • Washing machine

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (28 inches high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Virtual front desk

Location highlights

  • In a national park

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [オンライン]
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's sesami mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

The Mate Fukuoka Fukuoka
The Mate Fukuoka Apartment
The Mate Fukuoka Apartment Fukuoka

The Mate Fukuoka Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 43 reviews
Rating 8 - Good. 6 out of 43 reviews
Rating 6 - Okay. 15 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 9 out of 43 reviews

6.8/10

Cleanliness

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Dan

Travelled with family
Disliked: Cleanliness
Check in required contacting hotels.com to speak to the host as they failed to provide reference number to allow self check in., and were not responding to messages. The apartment was filthy, covered in hairs, dust, muck, dirty tissues, residue on the kitchen cupboard doors, dirty sinks, streaky mirrors etc. This was literally a bed for the night as we had the ferry to catch the following day. In any other scenario we’d have left immediately. We’d strongly advise against booking this place. The only saving grace, which is nothing to do with the accommodate was our visit to the nearby Beer and Burger place: Far Yeast. The best burger we’ve ever had.
Stayed 1 night in Oct 2025

6/10 Okay

Yumi

Travelled with family
Liked: Cleanliness, property conditions & facilities
The instructions we received for check in was wrong. There were people who came before us on a phone with the property managing company since they were have the same issue as us. It took a long time to check in and we had to run to the event we wanted to attend. The check in procedure must be modified.
Stayed 1 night in Aug 2025

10/10 Excellent

robert

Liked: Cleanliness, room comfort

Great stay in Fukuoka

Getting to the apartment initally was a bit of a trek. It's a 15 minute walk to the nearest subway station but only 6 minutes to the bus. It was a great place away from the main city to explore and enjoy fukuoka. Walking distance to Ohori park, paypay stadium, and teamlab forest with more than a few covenience stores and small grocery stores nearby. The apartment was on the 3rd floor in a quiet neighborhood. It was adjacent to a school and that could create some noise but it was infrequent and only during the day. The apartment had lots of features that seemed new and the bed was comfortable with extra pillows and sheets if needed. The couch was also comfortable and the unit cpuld have easily slept a small group. There was a working kitchen but maybe not everytning to enjoy it such as a knife and cutting board but the microwave and kettle were plenty for our travel needs.
Stayed 7 nights in May 2025

6/10 Okay

Yuko

Travelled with family
Liked: Amenities
部屋の清掃については、他のアパートメントホテルと大差ない感じで、細部まで行き届いていません。ソファの下やベットの下は埃や髪の毛が、まぁまぁの量あります。 フローリング用のクイックルワイパーがあり自分で掃除すれば良いだけなので、個人的には気になりません。掃除機があると尚良しかな。 食器はありますが汚いです。スポンジありますが、そのスポンジも新しいものではなく、汚れたものなので、それを使って洗った食器を使う気にはなれず、紙コップなどを買ってきて使用しました。 あと、トイレットペーパーは1つしかなかったのと、タオルはバスタオルが1枚✖️人数分しかなかったのは残念な点です。 浴室乾燥機があるのは便利でした。 チェックインについては、メールが送られてくるので予め、登録しておくとスムーズでした。
Stayed 2 nights in Oct 2025

8/10 Good

Amano

Stayed 2 nights in Oct 2025

10/10 Excellent

優里

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
最初チェックインに迷いましたがそれ以外はとっても良かったです😊
Stayed 1 night in Sep 2025

6/10 Okay

Kazuaki

Travelled with family

ありがとうございました

こちらの口コミを見て、チェックインがうまくできるか心配でしたが、何とか15分ほどで部屋に 入ることができました。 完全に無人で タブレットに色々と情報を入力しなければならず、 タブレットの操作に不慣れなので時間がかかりました。 ホテルズドットコムのアプリ内のメールに 建物 の入り口の扉の ロック解除の仕方は届いていたので すぐ入れましたが、部屋番号とエントランスの壁につけられた キーボックスの解除暗証番号は タブレットに色々と入力し終えると最後にQR コード が出てきて、それを携帯で読み込むと分かる仕組みでした。 夕方 着いたので チェックインをしている15分間で すごく たくさん蚊に刺されました。今の時期は虫除けスプレーが必要でした。 レンタカー(TOYOTA、ヤリス) に乗せた荷物を 降ろすために建物の前まで行きましたが 道がとても 狭く 袋小路になっていたので 方向転換が大変でした。 近くに有料のパーキングが何件かあり、とても安かったので良かったです。 また 洗濯機と浴室乾燥があり そちらも助かりました。
Stayed 1 night in Sep 2025

6/10 Okay

YUKI

Stayed 2 nights in Aug 2025

2/10 Terrible

SO

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
チェックインに必要な予約番号を連絡もらった履歴がなく、チェックインができなかった。問い合わせできる電話番号を探すのも時間がかかり、チェックインして部屋に入るまで、暑い中その場で30分近くを過ごすのはとてもしんどかった。
Stayed 1 night in Aug 2025

2/10 Terrible

Osamu

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Tianyi

事前にチェックイン番号教えない、電話通じない。チェックインは2時間かかりました。最悪でした。
Stayed 2 nights in Aug 2025

4/10 Poor

???

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
無人のチェックインは初めてで手間取りました。部屋の鍵の場所がタブレットの後ろにあるのが分からず2度目の電話はアナウンスに変わって問い合わせ出来ず焦りました。部屋は多少のゴミが落ちていたくらいでまあまあでしたが、玄関前が非常に汚くて入り口は最初に目に入るところなのでもう少し綺麗にしてもらうと安心します。でも、PayPayドームからは歩いて行ける距離で普通のホテルより安いのは助かりました。
Stayed 1 night in Aug 2025

6/10 Okay

??

ok
Stayed 1 night in Aug 2025

2/10 Terrible

YUSUKE

最悪でした
Stayed 1 night in Aug 2025

6/10 Okay

Liked: Property conditions & facilities
お風呂周りが綺麗でした
Stayed 1 night in Aug 2025

10/10 Excellent

Yuuka

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

yutaka

Travelled with family
Stayed 1 night in Aug 2025

6/10 Okay

Hiyo

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel Angel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

???

Stayed 1 night in Jul 2025

10/10 Excellent

SHUJI

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Hanna

Stayed 1 night in Jun 2025

6/10 Okay

IZUMI

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
予約確認書に住所の詳細がなく、Googleで調べた。 チェックイン、アウトの仕方が不明瞭 更にタブレットチェックイン登録に時間がかかり不便 チェックイン時、シンクにゴミが残ったまま 3週間の滞在だったが、ほうきや掃除機などの貸出しがなく自分で購入 キッチンは包丁はなくコップもプラスチック製で長期には不向き ゴミはドアの前に出す様言われるもカラスに荒らされる始末
Stayed 18 nights in May 2025

8/10 Good

Pui I

Liked: Room comfort
两間酒店都是無人接待的,每間都住三天,都沒人打掃的,其實也不打緊,但要放一個小吸塵機或小拖把會好些,我們三人住,第二天晚上地上已滿是頭髮塵埃等,也只能用紙巾清潔,不小心倒瀉水在地上也只能用紙巾抹乾 ,非常麻煩,第二間好一點因為它是地氈看不到,但…… 除此之外其他都不錯
Stayed 3 nights in May 2025

8/10 Good

?

調理器具があったらよかった
Stayed 1 night in May 2025