The room was so tiny! The bed was shoved against the wall so you couldn't get out on that side at all.The bed was hard and we both had a backache the next day. It has new owners so we had to pay AGAIN and wait 2 weeks for a refund. There is no one onsite and you have to text/email for everything- like where are extra blankets. There's also no thermostat control in the room. There's no closet or drawers for your clothes.
The room was clean. There is no early check in available. Doors don't unlock until 4, but we were able to make arrangements via messages for luggage drop-off before that.
Got a text the day before the booking that the property is under renovation and that I need to get another hotel, so I had to book another one last minute.
Dropped off by Uber, we found they were closed for renovation. NO Notice!
We were stranded and wound up paying for an expensive room, requiring a 45 minute walk!
We tried calling and couldnt get anyone. After a long day traveling we showed up only to find a locked house with note on the door saying the property had been sold. We ended up having to spend more money and search for a hotel that night.
We drove almost 600 miles to find out that they didnt have a room. Was a note saying the building sold and they had zero rooms. This is on lone star rally night so finding another place was a nightmare. 0/10 thankfully hotels.com refunded our money