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Embassy Suites By Hilton Gatlinburg Resort

3.5 star property
3.5-star hotel near Great Smoky Mountains National Park

Choose dates to view prices

Photo gallery for Embassy Suites By Hilton Gatlinburg Resort

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
Restaurant
Exterior
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
604 Airport Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪8 min walk‬
  • Place, Gatlinburg SkyPark
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Studio, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Balcony (Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Accessible, Balcony (Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Accessible, Balcony (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Balcony (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Balcony

9.6 out of 10
Exceptional
(25 reviews)
  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

About the area

Gatlinburg

In Gatlinburg .Within a 15-minute walk of the hotel, you'll find Gatlinburg Convention Center and Gatlinburg SkyPark. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 8 min walk - 0.7 km
  • Ober Gatlinburg Aerial Tramway - 9 min walk - 0.8 km
  • Gatlinburg SkyPark - 12 min walk - 1.1 km
  • Anakeesta - 15 min walk - 1.3 km
  • Ripley's Aquarium of the Smokies - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬11 min walk
  • ‪Sugarlands Distilling Co. - ‬11 min walk
  • ‪Puckers Sports Bar - ‬12 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬13 min walk
  • ‪Crockett's Breakfast Camp - ‬15 min walk

About this property

Embassy Suites By Hilton Gatlinburg Resort

3.5-star hotel near Great Smoky Mountains National Park
Embassy Suites By Hilton Gatlinburg Resort offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Embassy Suites By Hilton Gatlinburg Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Gatlinburg hotel.

  • 164 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2024
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Embassy Suites By Hilton Gatlinburg Resort offers 164 air-conditioned accommodations with safes and hair dryers. Accommodations are furnished with double sofa beds, desks, and desk chairs. 32-inch Smart televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Dining table
  • Fenced pool
  • In-room sofa bed
  • Indoor pool
  • Lazy river
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch smart TV with premium cable channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open April 15 and close October 15.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Gatlinburg Resort Hotel
Embassy Suites By Hilton Gatlinburg Resort Gatlinburg
Embassy Suites By Hilton Gatlinburg Resort Hotel Gatlinburg

Embassy Suites By Hilton Gatlinburg Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 546 out of 674 reviews
Rating 8 - Good. 74 out of 674 reviews
Rating 6 - Okay. 29 out of 674 reviews
Rating 4 - Poor. 14 out of 674 reviews
Rating 2 - Terrible. 11 out of 674 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

bismah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was clean and staff was friendly and helpful. Breakfast was very good
Stayed 3 nights in Nov 2025

6/10 Okay

Kristen

Liked: Property conditions & facilities, room comfort
The room was clean aside from the shower drain pan being disconnected and propped up on the shower wall exposing body hair and mold underneath. It took 4 phone calls to get room service Friday night. No one would answer the phone. Finally, payment issues with the front desk left a bad reflection on the hotel. I used the same debit card i booked the room with to pay for the stay when i got there. Jason, the front desk clerk, couldn't get the payment to go through, coming back with invalid card. He did go ahead and check us in and i used that same debit card multiple times at different places throughout gatlinburg with no issue. Once we've checked out and left, Jason calls me and says he still isn't able to process the payment and if i didn't give him another card number they would continue charging me for the room another night. My concern was that the money was showing as pending in my checking account. I was very nervous about giving another card number and not getting the 1st transaction removed. I did go ahead and give another card number and the 1st transaction dropped. I feel like this could have been handled differently. I work at the bank that i bank with and there was nothing wrong with my account nor my card. It was a great way to end my stay at all. Left me feeling nervous about the state of my accounts.
Stayed 2 nights in Nov 2025

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We found it a nice retreat from the congested Gatlinburg. We were there 2 nights and regretted being in Gatlinburg since its lost its charm and is too commercialized. Your front desk is terrible. They had no knowledge about your restaurants, hours. They didn't seem interested in helping.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the hotel is fairly new. The pool, hot tub, and outdoor fireplace were great. Breakfast was good, but a little slow, and they were slow to restock several items, but they were also busy. Overall, I would stay again, and next time back in Tennessee, I will probably stay here again!
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a resort. It was clean, decorated great, and I cannot wait to go back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaye

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew, Bradenton

Travelled with partner
Liked: Property conditions & facilities
Room was great, spa and indoor pool was wonderful, and the outdoor fire pits were perfect for coffee.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
The place is beautiful. Rooms are clean. Walking distance to tourists destinations.
Stayed 3 nights in Nov 2025

8/10 Good

Patricia

Stayed 2 nights in Nov 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was absolutely gorgeous very upscale I enjoyed my stay I will return again I was very please with my stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Prabhdeep

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms were clean and love the happy hour during evening time.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay! Our room was very clean, the staff was great, and the breakfast was awesome!
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was excellent with made to order omelets. Enjoyed setting outside at the fire pits and the creek that ran by the hotel. Happy hour was fun. Staff was friendly and the room was clean. Close enough to walk to the Parkway in Gatlinburg.
Stayed 3 nights in Nov 2025

6/10 Okay

Hilleary

Liked: Staff & service, amenities
The room decor makes you feel like you’re in an institution to start. The vent above the shower hasn’t been cleaned in a while. The bed is very low and hard. While you get a card for a free drink you are restricted to 500-630 pm, I feel this is done on purpose. Just not worth the money to stay here. While it is a short distance to the parkway, around 0.5miles, it is on hilly terrain. While into this is the mountains, if you have any type of mobility issue you would not be able to do it
Stayed 3 nights in Nov 2025

10/10 Excellent

Ria April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, spacious and comfy bed. Receptionist at the front desk was very helpful and gave us information about Gatlinburg area.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu perfect. Omelette station was great.
Stayed 4 nights in Nov 2025

10/10 Excellent

John Fuller

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean, nice rooms. Plenty of parking.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very nice, beautiful lobby and very good breakfast.
Stayed 4 nights in Nov 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
Very clean, nice staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing. Beautiful grounds, deluxe breakfast with made to order omelettes. Huge pool and lazy river, clean comfortable rooms. A++++
Stayed 2 nights in Nov 2025

10/10 Excellent

Brianna

Breakfast was great. The outdoor hot tub and bonfires were also a great surprise. We enjoyed our time immensely.
Stayed 3 nights in Nov 2025

10/10 Excellent

Darla D.

Liked: Cleanliness, staff & service, amenities
The hotel was so clean and beautiful. The breakfast was amazing and all of the staff were so friendly and helpful. The General Mamager was very involved and helpful as well. We also loved the fire pits during the cold snap we had.
Stayed 3 nights in Nov 2025