Embassy Suites By Hilton Gatlinburg Resort

3.5 star property
3.5-star hotel near Great Smoky Mountains National Park

Choose dates to view prices

Photo gallery for Embassy Suites By Hilton Gatlinburg Resort

Meeting facility
Hypo-allergenic bedding, in-room safe, desk, bed sheets
Lobby
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
32-inch Smart TV with cable channels, streaming services

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available

Explore the area

Map
604 Airport Rd, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪8 min walk‬
  • Anakeesta
    ‪17 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪17 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Balcony (Bathtub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Balcony

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Balcony

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 1 King Bed

About the area

Gatlinburg

In Gatlinburg .Within a 15-minute walk of the hotel, you'll find Gatlinburg Convention Center and Gatlinburg Space Needle. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 8 min walk - 0.7 km
  • Gatlinburg Space Needle - 11 min walk - 1.0 km
  • SkyPark - 12 min walk - 1.1 km
  • Anakeesta - 17 min walk - 1.4 km
  • Ripley's Aquarium of the Smokies - 17 min walk - 1.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬11 min walk
  • ‪Sugarlands Distilling Co. - ‬11 min walk
  • ‪Smith & Son Corner Kitchen - ‬10 min walk
  • ‪Mellow Mushroom - ‬11 min walk
  • ‪Crockett's Breakfast Camp - ‬16 min walk

About this property

Embassy Suites By Hilton Gatlinburg Resort

3.5-star hotel near Great Smoky Mountains National Park
Embassy Suites By Hilton Gatlinburg Resort offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Embassy Suites By Hilton Gatlinburg Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Gatlinburg hotel.

  • 164 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2024
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Embassy Suites By Hilton Gatlinburg Resort offers 164 air-conditioned accommodations with safes and hair dryers. Accommodations are furnished with double sofa beds, desks, and desk chairs. 32-inch Smart televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Property amenities

Family friendly

  • Dining table
  • Fenced pool
  • In-room sofa bed
  • Indoor pool
  • Lazy river
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch smart TV with premium cable channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open April 15 and close October 15.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Gatlinburg Resort Hotel
Embassy Suites By Hilton Gatlinburg Resort Gatlinburg
Embassy Suites By Hilton Gatlinburg Resort Hotel Gatlinburg

Embassy Suites By Hilton Gatlinburg Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 244 out of 295 reviews
Rating 8 - Good. 31 out of 295 reviews
Rating 6 - Okay. 9 out of 295 reviews
Rating 4 - Poor. 4 out of 295 reviews
Rating 2 - Terrible. 7 out of 295 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alfred

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, and the staff is amazing!
Stayed 3 nights in Mar 2025

8/10 Good

Merceadi

Stayed 1 night in Mar 2025

10/10 Excellent

Patti, Braceville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facilities, professional staff, very clean. An excellent value.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elatrus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. The offered complimentary drinks during happy hour.
Stayed 3 nights in Mar 2025

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Mar 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. Was in a good location. You could walk downtown , very clean. Staff was so nice. They had an amazing restaurant on the inside and a great bar would highly recommend.
Stayed 2 nights in Mar 2025

8/10 Good

leyton

Liked: Cleanliness, property conditions & facilities
Was great
Stayed 3 nights in Mar 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Leonard, Anderson

Stayed 1 night in Feb 2025

10/10 Excellent

Thuy Nguyen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The hotel was clean, the staff was friendly. The location is convenient and within walking distance to the city attractions. There’s a cute coffee shop and nice outdoor area with fire pits. There is also a full breakfast with made to order omelets and a nice redemption with drinks and light snacks int evening. Highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property at this Embassy Suites! There were several places to sit and relax. Including an outdoor TV area and fire pits. We will have to come back in the summer to check out the lazy river!
Stayed 1 night in Mar 2025

10/10 Excellent

Laura, Hialeah

Stayed 4 nights in Feb 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Feb 2025

10/10 Excellent

Mardeea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Break Vacation

We enjoyed all the amenities of this beautiful hotel! We went to the Happy Hour and enjoyed our two complimentary drinks, went to the pool and hot tub. Our room was also comfortable and clean! Will be staying here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort style and location
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher Ray, Humble

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for housekeeping. They didn’t check back by when asked and I had to empty the trash or get towels on my own multiple times.
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only problem was outlet n lamp shade wasn't working
Stayed 2 nights in Feb 2025

10/10 Excellent

Pamela, Roseville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025