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citizenM Geneva

4.0 star property
4-star hotel near Rue du Rhône, connected to a rail/subway station

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Photo gallery for citizenM Geneva

Property amenity
Creator video
Building design
Daily buffet breakfast (CHF 28 per person)
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
31-33 Rue de la Rotisserie, Geneva, 1204
  • Place, City Center Shopping Area
    ‪1 min walk‬
  • Place, Rue du Rhône
    ‪2 min walk‬
  • Place, Saint-Pierre Cathedral
    ‪3 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

7.0 out of 10
Good
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

  • 14 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About the area

Geneva

Geneva City Centre stay.A stay at this Geneva City Centre hotel places you steps from Saint-Pierre Cathedral and within a 5-minute walk of Rue du Rhône. Flower Clock and University of Geneva are also within half a mile (1 km).

What's nearby

  • City Center Shopping Area - 1 min walk - 0.0 km
  • Rue du Rhône - 2 min walk - 0.2 km
  • Saint-Pierre Cathedral - 3 min walk - 0.3 km
  • Flower Clock - 5 min walk - 0.4 km
  • University of Geneva - 6 min walk - 0.6 km

Getting around

  • Molard Tram Stop - 2 min walk
  • Geneva Station - 14 min walk
  • Geneva International Airport (GVA) - 28 min drive

Restaurants

  • ‪Globus Eat and Drink - ‬3 min walk
  • ‪Café du Centre - ‬3 min walk
  • ‪Pizzeria Molino Molard - ‬3 min walk
  • ‪Les Aviateurs - ‬4 min walk
  • ‪Brasserie du Molard - ‬3 min walk

About this property

citizenM Geneva

4-star hotel near Rue du Rhône, connected to a rail/subway station
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Geneva also features coffee/tea in a common area, express check-in, and a front-desk safe.

This 4-star Geneva hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 7 levels
  • Built in 2020
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1013 reviews
Rating 8 - Good. 205 out of 1013 reviews
Rating 6 - Okay. 47 out of 1013 reviews
Rating 4 - Poor. 30 out of 1013 reviews
Rating 2 - Terrible. 18 out of 1013 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guleid

Stayed 4 nights in Oct 2025

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Greg

Stayed 5 nights in Sep 2025

10/10 Excellent

Elise

Stayed 1 night in Jul 2025

4/10 Poor

Thomas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My wife and I used to sail a lot. This hotel's rooms make a berth on a sailboat look roomy. They claim to have all King sized beds, but what they don't tell you is that they are like a berth: only accessible from one side. This means if you need to get up, you have to climb over the other person. In addition, the overall rooms are tiny; reminiscent of a galley kitchen; hard for people to pass by one another. Finally, the gal at the front desk was super snotty when I asked for a room with access to both sides of the bed. Give the CitizenM a miss.
Stayed 2 nights in Sep 2025

10/10 Excellent

Massimiliano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and cosy environment. Only negative is the overpriced tea:10 CHF for two hot tea is a nonsense when a cappuccino at the high street coffee bar is 3.50 CHF each
Stayed 4 nights in Sep 2025

10/10 Excellent

Georgia

Travelled with group
Liked: Amenities
PLEASE GIVE AKIM A RAISE! I have never had better service in a hotel. Great location and great staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mr Roy

Stayed 2 nights in Sep 2025

8/10 Good

Alexandru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location. Friendly staff. Cool Citizen M vibe. Wonderful breakfast and coffee. Perfect room - quiet, clean, and all i needed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast!
Stayed 3 nights in Sep 2025

8/10 Good

Brenda, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC did not work one of the days, the room was tiny but they switched us to. Bit bigger room later on.
Stayed 1 night in Sep 2025

10/10 Excellent

Xinyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Modern room with interesting interior design. Friendly staff. Overall very nice experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert Niels, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Dipak

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Staff
Stayed 3 nights in Jul 2025

6/10 Okay

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean hotel, amazing staff and facilities. Cool bar with a DJ
Stayed 2 nights in Sep 2025

10/10 Excellent

J.P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay away from home.

I loved staying at Citizen M Geneva. The staff there were absolutely terrific! Nic was wonderful and the staff there were so helpful particularly the last day for checkout. I unfortunately cant remember the gentleman’s name who assisted me in the morning of 9/8 of my checkout with my question about where to go to get my VAT refund on the France side. I would definitely stay there again if ever I am fortunate enough to stay in Geneva. The breakfast was delicious even though u had to pay extra for it well worth it!
Stayed 3 nights in Sep 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a hotel with a great location in Geneva, check them out. Hotel staff are amazing. Room small but very well organized. Love how they embrace technology for check in/out and room amenities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ewan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel within walking distance to the lake.
Stayed 2 nights in May 2025

10/10 Excellent

Audrey

Stayed 1 night in Aug 2025

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable but up against 3 walls so difficult to get in and out of. The staff was amazing and so polite and helpful!!! It was right in the middle of everything, very walkable. Great hotel
Stayed 2 nights in Sep 2025

8/10 Good

Bassem

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean and nice and good service
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Staff was very helpful, cordial, and professional. Breakfast was amazing.
Stayed 2 nights in Aug 2025