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Hotel Cristal

3.0 star property
3-star eco-certified hotel near Jet d'Eau Fountain

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Photo gallery for Hotel Cristal

Front of property
Lobby
Lobby sitting area
Daily buffet breakfast (CHF 19 per person)
Single Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
4 Rue Pradier, Geneva, GE, 1200
  • City Center Shopping Area
    ‪8 min walk‬
  • Jet d'Eau Fountain
    ‪17 min walk‬
  • United Nations European Headquarters
    ‪3 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room

Single Room

9.2 out of 10
Wonderful
(15 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Geneva

Geneva City Centre stay.You'll be steps from Notre Dame Basilica and within a 10-minute walk of Brunswick Monument with a stay at this Geneva City Centre hotel. Cité du Temps and Rousseau Island are also within half a mile (1 km).

What's nearby

  • City Center Shopping Area - 8 min walk - 0.7 km
  • Rue du Rhône - 8 min walk - 0.7 km
  • Centre International de Conferences Geneve - 17 min walk - 1.4 km
  • Jet d'Eau Fountain - 17 min walk - 1.5 km
  • United Nations European Headquarters - 3 min drive - 2.1 km

Getting around

  • Geneva Station - 3 min walk
  • Cornavin Tram Stop - 3 min walk
  • Geneva International Airport (GVA) - 14 min drive

Restaurants

  • ‪Les Brasseurs - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Pret - ‬3 min walk
  • ‪Holy Cow - ‬2 min walk
  • ‪Café de Paris-Chez Boubier - ‬1 min walk

About this property

Hotel Cristal

3-star eco-certified hotel near Jet d'Eau Fountain
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. You can enjoy a drink at the bar/lounge. The eco-certified Hotel Cristal also features multilingual staff, concierge services, and dry cleaning/laundry services.

This 3-star Geneva hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Cristal offers 78 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CHF 19 per person
  • A bar/lounge

Things to do

  • Shopping mall

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Cristal Geneva
Cristal Hotel
Hotel Cristal Hotel
Hotel Cristal Geneva
Hotel Cristal Geneva
Hotel Cristal Hotel Geneva

Hotel Cristal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 238 out of 679 reviews
Rating 8 - Good. 299 out of 679 reviews
Rating 6 - Okay. 110 out of 679 reviews
Rating 4 - Poor. 19 out of 679 reviews
Rating 2 - Terrible. 13 out of 679 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was welcoming and helpful. Rooms were clean and comfortable. Very convenient location near the train station and walkable to Old Town and the lake. Buses were easy to navigate and a nice option to reach the United Nations.
Stayed 1 night in Mar 2025

10/10 Excellent

Min Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Mahmoud, Riyadh

Stayed 2 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were helpful and let us know about the free Geneva public transport during our stay, breakfast was also good
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Hotel Cristal set up their hotel info wrong online and as a result were over booking. Arrived at hotel and had no room, no record of us in their system, and they accused us of being at fault, until after they wasted an hour of our time admitted they'd been having more people than have rooms claim to have reservations lately. Were left with needing to find another room in the city over the holiday
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well rounded hotrl
Stayed 4 nights in Dec 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, well-maintained property at reasonable prices and located at a very convenient area near transportation and shopping.
Stayed 3 nights in Dec 2024

8/10 Good

Bremen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money, the staff at the front desk is extremely friendly and always ready to solve any problem. My first visit to Geneva (17 years ago) was to this hotel and from then until now it has improved a lot. It no longer resembles that old, dirty and dark hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Yurii

Liked: Cleanliness, staff & service, property conditions & facilities
I may recommend staying in this hotel to my colleges
Stayed 4 nights in Oct 2024

6/10 Okay

Brittany

Served the purpose. Was close to everything and convenient.  The walls are quite thin so you will hear people in the hallways and next door.  Bathroom had an odd smell. Small but it works- no frills. Clean. Odd things with the structure and layout: The walls have a stone-like popcorn ceiling material. Gaps in workmanship and the gaps in the ceiling where the air comes in are odd and a bit unsettling. Key for room-with a weighted keychain- not a card. Safe in room. Tea bag and one instant coffee and a decaf instant coffee. One pillow. It's great if you're staying in the city and need to be close to everything. I'd stay again but nothing exceptional. Meets the need.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located right outside the central train station. Many restaurants close by. Rooms are basic but very clean. Bathroom also clean with shower only, good hot water. Front desk staff friendly and helpful. Convience store close by at the train station, small mini bar in hallway of each floor if you don't feel like walking. I have found hotels in Geneva can be quite expensive so this was a good value. My meetings were out by the airport but with free transport pass and one stop to the airport it was convenient and nice to be in the city center in the evening.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly and helpful staff and nice new clean room. Great location for me.
Stayed 1 night in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small and the bathroom was not very private. It was right as you came into the room with just colored glass separating the toilet and shower area.
Stayed 1 night in Sep 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat noisy due to construction in the back plaza area as well as garbage trucks
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is absolutely breathtaking. Accommodations crisp white and spotless!! Steps away from downtown shopping and gorgeous landmarks. 5 star all the way
Stayed 2 nights in Sep 2024

6/10 Okay

Philip

Liked: Staff & service
Average hotel near the station. It was clean and convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

amany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing hotel, everything we needed was around us, we enjoyed our stay so much, the staff was very friendly and helpful, special thanks to Mr Faisal who helped us a lot and made our stay more comfortable and pleasant
Stayed 7 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marcos

Stayed 1 night in Jul 2024