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Hôtel de La Cigogne

5.0 star property
5-star luxury hotel near United Nations European Headquarters

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Photo gallery for Hôtel de La Cigogne

Terrace/patio
Front of property
Classic Double Room
Daily continental breakfast (CHF 37 per person)
Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
17, place Longemalle, Geneva, 1204
  • Place, City Center Shopping Area
    ‪1 min walk‬
  • Place, Rue du Rhône
    ‪1 min walk‬
  • Place, Flower Clock
    ‪3 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.8 out of 10
Exceptional
(38 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (twin beds)

Suite (twin beds)

Suite (twin beds)

  • 55 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (twin beds)

Junior Suite (twin beds)

Junior Suite (twin beds)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Duplex

Duplex

Duplex

  • 60 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex (twin beds)

Duplex (twin beds)

Duplex (twin beds)

  • 60 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Duplex

Superior Duplex

Superior Duplex

  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Duplex, 2 Bedrooms

Family Duplex, 2 Bedrooms

Family Duplex, 2 Bedrooms

  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Geneva

City center retreat .With a stay at this Geneva City Centre hotel, you'll be steps from Rue du Rhône and Shopping Area Geneve. City Center Shopping Area and Anglais Garden are also within half a mile (1 km).

What's nearby

  • City Center Shopping Area - 1 min walk - 0.0 km
  • Rue du Rhône - 1 min walk - 0.1 km
  • Flower Clock - 3 min walk - 0.3 km
  • Saint-Pierre Cathedral - 3 min walk - 0.3 km
  • Jet d'Eau Fountain - 9 min walk - 0.8 km

Getting around

  • Rive Tram Stop - 3 min walk
  • Geneva Station - 14 min walk
  • Geneva International Airport (GVA) - 28 min drive

Restaurants

  • ‪Auer Chocolatier - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Balila - ‬1 min walk
  • ‪MET Rooftop Lounge - ‬3 min walk
  • ‪Le Comptoir Woodward - ‬3 min walk

About this property

Hôtel de La Cigogne

5-star luxury hotel near United Nations European Headquarters
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A health club, a terrace, and tour/ticket assistance are also featured at the luxury Hôtel de La Cigogne. For a fee, parking is available. You'll have access to the health club at a partner property.

This 5-star Geneva hotel is smoke free.

  • 50 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hôtel de La Cigogne offers 50 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Family friendly

  • Laundry facilities
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CHF 49 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 37 for adults and CHF 37 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Health club

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 37 for adults and CHF 37 for children
  • Valet parking fee: CHF 49.00 per day
  • Pet fee: CHF 15 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hôtel Cigogne Geneva
Hôtel Cigogne
Cigogne Geneva
Cigogne
Hotel De La Cigogne
Hôtel de La Cigogne Hotel
Hôtel de La Cigogne Geneva
Hôtel de La Cigogne Hotel Geneva

Hôtel de La Cigogne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 336 out of 456 reviews
Rating 8 - Good. 89 out of 456 reviews
Rating 6 - Okay. 21 out of 456 reviews
Rating 4 - Poor. 4 out of 456 reviews
Rating 2 - Terrible. 6 out of 456 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very convenient location, excellent staff and reception.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gordon

Stayed 1 night in Oct 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

8/10 Good

candice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location is amazing, staff were so helpful in every area of the hotel from front desk to house keeping. Rooms are spacious however bathrooms are a little small. Color decor of the room is interesting not my first choice. Great experience
Stayed 2 nights in Jul 2025

8/10 Good

kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

At the gateway to old town Geneva

This is an old school/Old World hotel at the gateway to the old town section of Geneva. We booked a junior suite here for four nights in August of 2025 and enjoyed our suite. The furniture appears to be 200-300 years old and supports the Old World charm and ambiance of this hotel. The only real problem we had with this hotel was with the restaurant. We decided to have lunch at the hotel during the time we were there and had a very nice corner table. The food was good, but we had a bottle of white wine that the wait staff kept in a chiller just out of our reach. That meant that they had to do the pouring as I would have to had to get up to actually get my hands on the bottle. This was very inconvenient, and in the end our waiter came over, inspected the wine bottle, which still had a quarter of a bottle left, and decided to take it away despite our protests. This wasn't good and is why they are getting one star for service. The housekeeping on the other hand, was outstanding. They had a sign to hang out when the room was ready for servicing and they came quickly and did good work. Overall, I would recommend this hotel but would warn about the hotel restaurant, as that wasn't a good experience for us.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bogdan

I was impressed how well the staff handled the difficult situation in which I needed to relocate to another hotel since the room I booked was not available anymore. One of their team members took us to another (very nice) hotel, paid for the taxi, ensured express checkout and made sure the breakfast was included. Building customer loyalty in unexpected situations is not an easy task, but this team did an amazing job. Will come back for sure.
Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. Very friendly and helpful staff. Great walkable location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sylvie, North Saanich

Stayed 2 nights in Jul 2025

8/10 Good

Sinead

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

John, Mississauga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
close to eveything, able to walk most of the downtown Geneva see all the attractions, many restaurants to choose from
Stayed 1 night in Jul 2025

4/10 Poor

Mohammed, london

Travelled with family, Travelled with group
Disliked: Amenities
A disappointing first day at a Usually Reliable Chain As a frequent guest of NH Hotels across Europe, I have come to associate the brand with a certain standard of quality and comfort. It was with this expectation that I booked a superior room at the NH Collection Amsterdam city, and even paying a premium for what I anticipated would be an enhanced experience. Unfortunately, my stay was anything but superior and left me feeling thoroughly let down. From the moment I entered the room, it was clear that the "superior" designation and extra cost did not translate into better amenities. The offerings were basic at best and certainly not what I have come to expect from this tier of room at other NH properties. However, the most significant issue was the noise. It was relentless, permeating the room throughout the day and, most disturbingly, all through the night. Sleep was a luxury I was not afforded. The walls seemed paper-thin, and the central location, while convenient, became a major drawback due to the constant street noise. Compounding the problem was the disruptive behaviour of the housekeeping staff in the mornings. The clamour in the corridor was so excessive it sounded as though they were wrestling with their trolleys. This level of internal noise is simply unacceptable and demonstrates a profound lack of consideration for sleeping guests. This experience has been a considerable stain on my otherwise positive perception of the NH Hotel group.
Stayed 7 nights in Jun 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous old fashioned hotel with superb service and modern bathrooms. Great location near old town
Stayed 7 nights in May 2025

10/10 Excellent

Xavier

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

arnaldo

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

👍
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service. Perfect location walk to everything including all of Old Town. It is located on a pedestrian mall with difficult, so an out of town taxi had trouble finding the location
Stayed 2 nights in Mar 2025

8/10 Good

Katie

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The Family Suite was great as space but the condition of the carpet & walls was aged
Stayed 1 night in Feb 2025

10/10 Excellent

Hassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, fantastic staff service
Stayed 2 nights in Mar 2025

10/10 Excellent

Sabeena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Feb 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a little bit of an off experience. The decor of the room as more than a little odd, the bathroom had a hand shower in the tub with no glass. There was very limited vanity space (this is likely what bothered me most). I get this is meant to be a European experience; however, I expected a bit more of given the status of the property. The bar wasn’t really a bar, it was more of a parlor with drink service. Okay I suppose, was looking for more of a lobby “vibe”. Everything was super clean and comfortable, staff very accommodating - perhaps just not aligned with my personal preferences.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in old town Geneva

Beautiful hotel with a lot of charm located in the best spot of Geneva and old town. We all enjoyed our stay. There were six adults in our family ski trip in three hotel rooms. We stayed at the hotel at the beginning of our ski trip before we drove to Chamonix, in the middle before everyone went their way traveling through France and Italy and again my husband and I came back at the end for one more night before we flew home back to the states. The staff was very accommodating and wonderful! Highly recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Eleni Elpis

Liked: Cleanliness, staff & service, room comfort

Excellent Hotel.

Excellent Hotel, in all respects.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

VRAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jan 2025

10/10 Excellent

felix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2025