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Hotel Description

4-star ski hotel near Lac de Gérardmer

Mountain getaway

Your stay at this hotel will put you steps from Jardin de Berchigranges and a 5-minute walk from Gerardmer Ski Resort. Ballons des Vosges Nature Park and Gérardmer Casino are also within half a mile (1 km).

Full-service spa, sauna

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Enjoy the free ski shuttle and onsite ski storage. Enjoy the indoor pool and perks like free self parking and free WiFi.

Superior Room (Village)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room (Park)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room (Park)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

About the Le Grand Hôtel & Spa et son Chalet

Location Place du Tilleul - 17/19, Gerardmer, Vosges 88400

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar. There are 3 restaurants on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers ski storage, an indoor pool, and an outdoor pool. Free self parking is available. This 4-star Gerardmer hotel is smoke free.

  • 76 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • Meeting rooms
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Free ski shuttle
  • Parking: Free self parking

Room Amenities

Le Grand Hôtel & Spa et son Chalet offers 76 accommodations with bathrobes and hair dryers. This Gerardmer hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Le Pavillon Pétrus - This fine-dining restaurant serves lunch and dinner.

L'Assiette du Coq à l'Ane - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Le Grand Cerf - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation.

This property does not have a front desk. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No front desk
  • Debit cards not accepted
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Le Grand et son Chalet
  • Le Grand et son Chalet Gerardmer
  • Le Grand Hôtel et son Chalet
  • Le Grand Hôtel et son Chalet Gerardmer
  • Grand Hôtel son Chalet Gerardmer
  • Grand Hôtel son Chalet
  • Le Grand Hôtel Spa et son Chalet
  • Le & Spa Et Son Gerardmer
  • Le Grand Hôtel & Spa et son Chalet Hotel
  • Le Grand Hôtel & Spa et son Chalet Gerardmer
  • Le Grand Hôtel & Spa et son Chalet Hotel Gerardmer

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.