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Novotel Gent Centrum

Property class: 3.5
3.5-star hotel perfect for exploring Ghent

Choose dates to view prices

Photo gallery for Novotel Gent Centrum

A sauna with wooden benches and a bucket with a wooden mallet.
A hotel room with a large bed, a desk, a chair, and a window with curtains.
A courtyard with outdoor seating, a clock tower, and a modern building with a curved facade.
A hotel reception area with a modern design, featuring a reception desk, a seating area, and a decorative wall.
A restaurant with multiple tables set with white napkins, silverware, and wine glasses. A server is attending to a table.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Hoogpoort 52, Ghent, 9000
  • Place, Ghent Town Hall
    ‪1 min walk‬
  • Place, Ghent Christmas Market
    ‪3 min walk‬
  • Place, Gravensteen Castle
    ‪5 min walk‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed (Standard)

A hotel room with a bed, a sofa, a desk, and a television.

Family Room, 1 Double Bed with Sofa bed (Standard)

7.2 out of 10
Good
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed, City View

A hotel room with a bed, a chair, a table, and a television.

Executive Room, 1 Double Bed, City View

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed, City View

A hotel room with a bed, two armchairs, a small table, and a desk.

Suite, 1 Double Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a sofa, a desk, and a TV.

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a TV, a chair, and a window with curtains.

Superior Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Family Room, Multiple Beds (Superior)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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  • Pet friendly
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About the area

Ghent

Ghent City Centre stay.With a stay at this Ghent City Centre hotel, you'll be steps from Graffiti Street and Ghent Town Hall. Ghent Cloth Hall and Masons' Guild Hall are also within half a mile (1 km).

What's nearby

  • Ghent Town Hall - 1 min walk - 0.2 km
  • Belfry of Ghent - 2 min walk - 0.2 km
  • Ghent Christmas Market - 3 min walk - 0.3 km
  • Saint Bavo Cathedral - 3 min walk - 0.3 km
  • Gravensteen Castle - 5 min walk - 0.4 km

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 65 min drive

Restaurants

  • ‪Amadeus 2 - ‬1 min walk
  • ‪Kaffee Plansjee - ‬1 min walk
  • ‪Bier Central - ‬3 min walk
  • ‪Missy Sippy Blues & Roots Club - ‬3 min walk
  • ‪Poule & Poulette - ‬4 min walk

About this property

Novotel Gent Centrum

3.5-star hotel perfect for exploring Ghent
Novotel Gent Centrum offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1808 square feet (168 square meters) and includes a conference center. A vending machine, an arcade/game room, and multilingual staff are also featured at the business-friendly Novotel Gent Centrum.

This 3.5-star Ghent hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • Meeting rooms
  • 1808 sq ft of conference space
  • 168 sq m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Gent Centrum offers 117 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with satellite channels and pay movies.

This Ghent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Similar properties

A modern hotel lobby with blue armchairs, a reception desk, and a large glass wall.
B&B HOTEL Gent Centrum
Ghent City Centre
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,132 reviews
The price is CA $122
CA $151 total
includes taxes & fees
Nov 1 - Nov 2
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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 9.90 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Fee for wired internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Frequently asked questions

How close is Novotel Gent Centrum to the airport?

Novotel Gent Centrum is 42 mi (65-min drive) away from the Brussels Airport (BRU) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Gent Centrum?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at Novotel Gent Centrum on Oct 18, 2026 start from CA $121, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Gent Centrum have an airport shuttle?

Airport shuttle services are not available at Novotel Gent Centrum.

Does Novotel Gent Centrum offer free breakfast?

Free breakfast isn’t provided at Novotel Gent Centrum, but buffet breakfast is offered for a fee of EUR 24 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Novotel Gent Centrum?

No, there is no casino at this hotel.

What time is check-in at Novotel Gent Centrum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Novotel Gent Centrum?

Free parking is not available at this hotel.

Does Novotel Gent Centrum have a pool?

Novotel Gent Centrum does not have a pool.

Does Novotel Gent Centrum have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Gent Centrum have a spa?

There are no spa services available at this hotel.

How close is Novotel Gent Centrum to downtown Ghent?

Novotel Gent Centrum is 0.1 mi away from Ghent.

Novotel Gent Centrum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 414 out of 1003 reviews
Rating 8 - Good. 429 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location. Everything is closeby and the staff was helpful and friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and a good hotel, simple but fulfills most requirements
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close to the centre.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the staff were so friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Exactly where you want to be when visiting for a short trip. The room was great. The onsite parking was also great but be aware that you drive through a pedestrian zone to get there, we panicked a bit.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, and perfect location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms dated but clean. Very central for exploring. Excellent breakfast. Staff friendly
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, standard accommodation, could do with a little refresh but it was okay and the staff are nice
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good central location
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice tonstay
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Friendly staff! Appreciate their help and prompt responses as well
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and room was nice enough. Relatively cheap cost and in great location to see the sites of Ghent.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, helpful & polite staff, nice breakfast, central location
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy check in.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
room was clean, it was very quiet, great location. Staff was very friendly.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Staff was great. Didn’t opt for breakfast.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was accommodating, friendly staff, quick check-in
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was staying for a meeting and the arrangements for that were very good. Friendly staff, large room, right in the city centre. Pedestrian area at the front but taxis can access. Don't be put off by the decaying Novotel sign, the building has been refurbished.
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is well located and the staff was kind, unfortunately the place is very very rundown and in great need of updating. I would guess that the carpet in our room was from the early 90s. Everything is faded and chipped. We came here specifically for the AC and it was broken for our second night. The pool was nice and redeemed the stay but there are much nicer places to stay in Ghent. Hopefully they can update this hotel soon. It’s far overdue.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice rooms and great amenities. Spa is a treat
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location that is close to the city center and many attractions. Nice and safe hotel.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
Very nice staff. Good breakfast and decent bar. Wouldn't stay again as room very noisy with shouting from street until 4am both nights and then the road sweepers started at 8
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, happy with our time relaxing and sightseeing in Ghent.
Stayed 4 nights in May 2025