4/10 Poor
Verified traveller
4 Jan 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Big misunderstanding I think.
This was absolute a big mistake. I however do not acuse the motel for the error. They had no Idea that I was arriving, no room was reserved (however I got the last room). They had not received notification from Hotels.com that I was arriving, no prize was given, however I could demonstrate the prize published online at Hotel.coms webpage and they only charged me that. The room was up under the roof, it was hot days, but the aircon had no problems cooling it down. BUT, there was as the enclosed pictures shows, a bed, a tv, no lamps apart from the one in the sealing, one bar chair which I moved next to the bed once I went to bed, no bed table, no hangers in the room, absolutely nothing. It was 2 shared bathrooms for about 14 rooms, and you dropped your travel in a plastic basket once finished, no table space in the bathroom, absolutely appalling and not up to standard at all. Alternatively I would have had to sleep in the car. But the very nice people did what they could to help me, so I am not accusing them at all. The food in the restaurant was great, great atmosphere, but not what I would expect. I would anytime pass by for a meal, but to sleep there, never. Should it have been another place in the same town, who knows, mistakes happens.
Verified traveller
Stayed 1 night in Nov 2023