When you first drive up the place looks very run down and dirty, but ince you get to tour room it is clean and comfortable. Everything is up to date and fresh.
The hot tub wasn't very hot though, more like tepid, but it wasnt freezing so it was nice on a windy, cool day.
The lady at the front desk was very nice and helped me upgrade my room to what I thought I'd already reserved.
All in all the experience was lovely.
Beautiful balcony view (with upgrade to room) with nice hot tubs (only 1 was operating) and comfy bed. Rooms were upgraded so outside is deceiving. It looks run down but is not. It was a great gem and we would definitely stay again!
Since this property sold to new owners, the hot tubs are only luke warm and not warm enough to get in. We have been coming here for years because the hot tubs are located outside under the stars near the beach with the crashing sound of the waves. Now, itâs much like all the other local motels, a room near the beach.
The worst stop during our road trip. Out of the 3 Spa available, only one was in service for all the guests. It was practically impossible to use it. Although the efforts to upgrade or renovate the property are visible, our room had issues with the bathroom door, we struggle to open and close the door. The area of the room with no carpet was very sticky, which means it was not clean. The breakfast area was very stingy and the food not very good. This property has a lot of room for improvement.
Check in was uninviting and gave vague advice which got us lost for dinner. I don't think she liked us for whatever reason. Everything was ok for what we paid. Plain room
My thoughts are split, I think we drew the short straw on who got the update rooms or not. We reserved the "room 2 queen beds" and I don't think there's a way to tell if you're getting ocean front or above the front desk, so just a warning. We were above the front desk; room is very basic/dated, the room windows look out to a hallway, not bright and airy like the pictures show. The window is single pane glass and the walls are so thin, so you hear all your neighbors walking by and worse if they are loud. Really, fine for one night, but not at all what I was expecting to walk in to.
Great little outdoor space with I think 3 hot tubs. I can imagine it's a great spot in the summer time. Only one hot tub was running and no towels out so my husband had to get our room towels, probably due to the season, but it was clean, warm, and outside which was very nice.
The front desk attendant at night was very helpful. They need to make one more note about how to use the heat though⊠One complaint they should not leave the heat off so it takes an hour to two hours for the room to heat up. It was said at 61°, and that was Ludacris
Check in was complicated. For an office that is open from 7:30am to 9:30 pm, when we arrived at 7:25 pm the office door was locked. After I called the after hours number someone came to the door who was not happy to be doing her job. She stated that she was on lunch and complained the time of check in that they only ever have one person to work at a time.
Now 4 days after checking out my account was charged twice and when I called the desk to clear it up again I was greeted with a less than friendly response and unwilling to help resolve the problem. We will not be staying at gold beach again nor will we recommend it.
I chose this property because of the spa and ocean views. Our room did not have a view, curtains were ripped, the spa was unkept and only had 1 hot tub running of the 3 in the spa area on a holiday weekend. I would not visot again when there are so many onther choices not that far away.
The room was clean and newly renovated. Very welcoming for a long day on the road. Great access to the beach too and a free breakfast. Weâll be back if we make the drive again!