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Harbour EasyStay Hotel and Apartments Hope Harbour Hotel

3.0 star property
3-star golf hotel in Hope Island

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Photo gallery for Harbour EasyStay Hotel and Apartments Hope Harbour Hotel

Exterior
Terrace/patio
Front of property
2 Beds with Balcony
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Bar

Explore the area

View in a map
11 John Lund Dr, Hope Island, QLD, 4212
  • Place, Southern Moreton Bay Islands National Park
    ‪6 min drive‬
  • Place, Sanctuary Cove Golf and Country Club
    ‪7 min drive‬
  • Place, Warner Bros. Movie World
    ‪12 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪47 min drive‬

Room options

View all photos for Studio Apartment 2 Queen Beds No Balcony

Desk, blackout drapes, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds No Balcony

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment 2 Queen Beds with Balcony

Studio Apartment 2 Queen Beds with Balcony | Terrace/patio

Studio Apartment 2 Queen Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment 2 Queen Beds with Harbour View

Living area

Studio Apartment 2 Queen Beds with Harbour View

  • Harbor view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment 2 Queen Beds Waterfront

Desk, blackout drapes, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds Waterfront

  • Water view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Apartment 3 Queen Beds with Washing Machine

Desk, blackout drapes, iron/ironing board, bed sheets

Suite Apartment 3 Queen Beds with Washing Machine

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedroom Apartment 3 Queen Beds No Balcony

Desk, blackout drapes, iron/ironing board, bed sheets

Two Bedroom Apartment 3 Queen Beds No Balcony

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedroom Apartment 4 Queen Beds Waterfront

Desk, blackout drapes, iron/ironing board, bed sheets

Two Bedroom Apartment 4 Queen Beds Waterfront

  • Water view
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds

View all photos for Studio Apartment 2 Queen Beds Waterfront

Desk, blackout drapes, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds Waterfront

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds With Balcony

Lobby

Studio Apartment 2 Queen Beds With Balcony

  • Sleeps 4

View all photos for Suite Apartment 3 Queen Beds

Desk, blackout drapes, iron/ironing board, bed sheets

Suite Apartment 3 Queen Beds

  • Sleeps 6

View all photos for Two Bedroom Apartment 3 Queen Beds No Balcony

Lobby

Two Bedroom Apartment 3 Queen Beds No Balcony

  • Sleeps 6

View all photos for Two Bedroom Apartment 4 Queen Beds Waterfront

Desk, blackout drapes, iron/ironing board, bed sheets

Two Bedroom Apartment 4 Queen Beds Waterfront

  • Sleeps 8

Standard Queen Room

  • Sleeps 4

Queen Room With Balcony

  • Sleeps 4

Standard Condo 2 Bedroom

  • Sleeps 2

Waterfront Family

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds No Balcony

Desk, blackout drapes, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds No Balcony

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds With Harbour View

Desk, blackout drapes, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds With Harbour View

  • Sleeps 4

About the area

Gold Coast

Walk to the beach.Your stay at this Hope Island hotel places you within 3 miles (5 km) of Sanctuary Cove Golf and Country Club and Sanctuary Cove Marina. Warner Bros. Movie World and Dreamworld are within 9 miles (15 km).

What's nearby

  • Southern Moreton Bay Islands National Park - 6 min drive - 1.9 km
  • Sanctuary Cove Golf and Country Club - 7 min drive - 2.3 km
  • Sanctuary Cove Marina - 7 min drive - 2.3 km
  • Warner Bros. Movie World - 12 min drive - 11.1 km
  • Dreamworld - 12 min drive - 11.4 km

Getting around

  • Helensvale Station - 17 min drive
  • Coolangatta Airport (OOL) - 53 min drive

Restaurants

  • ‪Hope Island Taven - ‬4 min drive
  • ‪Carl's Jr. - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪George's Paragon Seafood Restaurant - ‬12 min drive
  • ‪The Godfather Pizza - ‬5 min drive

About this property

Harbour EasyStay Hotel and Apartments Hope Harbour Hotel

3-star golf hotel in Hope Island
As a guest of Harbour EasyStay Hotel and Apartments Hope Harbour Hotel, you'll find 2 outdoor swimming pools, a golf course, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Harbour EasyStay Hotel and Apartments Hope Harbour Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gold Coast hotel.

  • 51 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Harbour EasyStay Hotel and Apartments Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Washer
  • Dryer
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4.0 out of 5, Very good, 568 reviews
The price is CA $174
CA $174 total
includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay
  • Towels fee: AUD 8 per person, per stay (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Harbour EasyStay Hotel and Apartments Hope Harbour Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 376 out of 1307 reviews
Rating 8 - Good. 281 out of 1307 reviews
Rating 6 - Okay. 226 out of 1307 reviews
Rating 4 - Poor. 169 out of 1307 reviews
Rating 2 - Terrible. 255 out of 1307 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

cassandra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
On arrival, I was told that my booking had been cancelled due to "room issues", when i showed my confirmation i was told, sorry, sorry, room cancelled, no more booking. I was told i could get a cash refund on the spot or i could call WOTIF and try to get another booking somewhere else. Only problem is that i had travelled hours with 2 small children and it was storming. I took the cash and of course struggled to get a booking somewhere else and of course paid double the price of my original booking. Beyond angry, rude staff, very unprofessional.
Stayed 1 night in Jan 2026

6/10 Okay

Tim

Travelled with family
Disliked: Cleanliness
No plug in kitchen sink to wash up, floor throughout the unit very dusty, stains on the curtains, roof falling apart on balcony, fridge was not cold enough. Cutlery was dirty and had to wash it up in bathroom sink before it could be used. Maybe 3x stars is to generous
Stayed 1 night in Jan 2026

2/10 Terrible

Carol

Liked: Staff & service
Disliked: Amenities
The room was very neglected, the shower head was falling off the wall, the towel rail was falling off the wall, multiple cracked tiles in the bathroom were also loose. The kettle was very dirty inside. Could hear kids running up and down hallways at midnight. The pool area surrounds were filthy with dirt and human hair. The wharf boardwalk had loose planks were coming loose which was dangerous to walk along if you were not looking properly. The whole place is rundown.
Stayed 1 night in Jan 2026

2/10 Terrible

isabel

Disliked: Cleanliness, amenities, property conditions & facilities
We prepaid our booking and arrived well within the arrival window and there was no room for us. They had sold our room to someone else. The manager was abrupt and did not care that our family had nowhere to stay that evening.
Stayed 1 night in Jan 2026

4/10 Poor

Lynnette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hardly any staff. The shower door was mouldy. The beds were clean and comfortable. I booked a 2 bedroom suite and had to change my room twice because the first two were not what a reserved. I ended up with 2 separate rooms which was not what I wanted. I took photos of the rooms.
No windows or tea making facilities.
This mould shouldn’t be there.
This was pathetic two odd sized spoons and two glass coffee mugs.
Stayed 2 nights in Jan 2026

2/10 Terrible

Ruby

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 7 nights in Jan 2026

6/10 Okay

Virginia

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was good, dated but well priced for what it was. Outside the room, walkways, grass, pool, undercover parking the whole outside of building was in very poor condition and in need of repairs and maintenance. Dirty, unkept, needs a tidy and cleanup. Otherwise was a good room but outside let the stay down.
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 2 nights in Jan 2026

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes. Room was perfect. But disappointed there was not simple supply of cutlery and crockery. Only 2 teaspoons and mugs. Now knives forks or plates
Stayed 3 nights in Jan 2026

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely appalling and heartless customer service. I booked accommodation and called back within approximately 20 minutes of making the booking to explain that my father had suffered a heart attack the day before. I wasn’t demanding a refund—I simply asked whether the booking could be moved to a later date due to a genuine medical emergency. The answer was an immediate and blunt no, with no attempt at empathy, flexibility, or basic human decency. What followed was even worse: after the initial refusal, my calls were blocked, including when calling from other numbers. This is not a misunderstanding—this was a deliberate refusal to engage. I have recordings of the phone calls, which show how dismissive and rude the interaction was. There was no effort to explain policies properly, no escalation, no manager offered—just a wall put up and communication shut down. Hotels deal with unexpected emergencies every day. Most show at least a minimal level of compassion. This property showed none. If you value customer service, basic humanity, or even just being treated with respect during a family medical emergency, avoid this place entirely. I will be pursuing this matter further through the appropriate consumer channels
Stayed 2 nights in Jan 2026

4/10 Poor

sabrina

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
1 star property. Many broken things.
Stayed 1 night in Jan 2026

2/10 Terrible

ANDY

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dusty, Dirty , no service at all
Stayed 2 nights in Jan 2026

6/10 Okay

Nathan

Disliked: Property conditions & facilities
It was suitable for what I needed at the time. A little far from anything but still a pleasant place to stay
Stayed 1 night in Nov 2025

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood stains on bed sheets, burn hole in Bed covers, black pubic hair on bed sheet, dirty windows, unhygenic tea bags as they had no packaging on them. Front desk lady was eating food while talking to me, I could see the food in her mouth, it was gross, the restaurant was dirty, the sauce bottles had crusty old sauce all dried around the lid. The hall way had patch up holes in the walls. There were dirty laundry bags left in the hall way. The life was filthy, the lift doors looked like they have never been cleaned.
Stayed 1 night in Jan 2026

6/10 Okay

Paul

Travelled with family and small children
Liked: Amenities
The room was in okay condition. Had Issues with the air-conditioning and general cleanliness and overall maintenance could be improved. Staff were very friendly though and we still enjoyed our stay.
Stayed 5 nights in Jan 2026

4/10 Poor

Simon

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel seemed run down missing amenities when we arrived would not recommend
Stayed 1 night in Jan 2026

10/10 Excellent

Aungnaing

Very good
Stayed 2 nights in Jan 2026

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were friendly. Overall a good place to stay, will be returning
Stayed 1 night in Jan 2026

2/10 Terrible

Kathy

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We booked this accommodation through Wotif for 5 people, but on arrival were told there was no room large enough for our booking. Reception advised a manager would call to resolve the issue, but no one ever followed up. We were ultimately placed in a room with only two beds, with no cot or alternative provided, meaning we had to squash in. The entire place is extremely disorganised. The young staff on reception and in the bar were clearly undertrained and unsupported. This isn’t a criticism of them personally — management has failed to provide adequate training. The bar area was messy, with empty drinks left around. The beer tasted awful and had to be refunded and replaced. When we tried to order dinner, we waited over 40 minutes, then followed up and were told it would be another 30+ minutes. By then it was 8pm and we had young children with us. Again, the staff member taking orders appeared overwhelmed and inexperienced. We also witnessed another family turned away around 7pm because their booked three-bedroom accommodation was not available — clearly not an isolated issue. The only positive was that the room itself was clean. Overall, this stay was exactly as bad as the reviews suggested. I would not recommend this accommodation to anyone, especially families. Management seriously needs to improve booking management and staff training.
Stayed 2 nights in Jan 2026

2/10 Terrible

Elaine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The balcony view was fine overlooking the pool. The bar was fine but the dining experience was terrible. Not personal service etc. The room only had the bare essentials but not very clean at all. I will never stay there again. A terrible experience. The reception staff were not helpful at all and quite rude.
Stayed 2 nights in Jan 2026

4/10 Poor

Yuezhong

Disliked: Cleanliness, property conditions & facilities
Not cleaning service daily, additional charge apply if need cleaning, bath light keep flashing, dirty under the bed, very basic room, not even able compare to a motel, I would not recommend with the price.
Stayed 4 nights in Jan 2026

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was friendly and courteous. They tried their best to try and accomodate guest. Even though the hotel is due for an upgrade renovation, the place was secure, quite and peaceful and location was great. The beds was comfy, clean. Close proximity to everything- Paradise Point, Sanctuary Cove, Harbour Town, Southport and Surfers.
Stayed 3 nights in Dec 2025

2/10 Terrible

Tracey

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we received on arrival was like a prison cell then the other was ok but tv and things didn’t work ,I wouldn’t even let my dog sleep in there if I had too it was concrete floors cords over a old mop and bucket sink and wires coming out from the door behind the bed. I asked to be moved which we where to a room that was at least carpeted but it had 3 different entrances that could be used to enter our sleeping area which all they should have been locked. Not impressed with our stay and will never stay there again what a waste of our money and not worth the money either for what u receive.
Stayed 5 nights in Dec 2025