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Mantra Crown Towers

4.5 star property
Family-friendly 4.5-star aparthotel near Surfers Paradise Beach

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Photo gallery for Mantra Crown Towers

Fitness facility
3 Bedroom | View from room
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
2 Bedroom Ocean
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Dryer
  • Bar
  • Washer
  • Spa

Explore the area

Map
5-19 Palm Avenue, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪3 min walk‬
  • Cavill Avenue
    ‪9 min walk‬
  • Slingshot
    ‪10 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for 2 Bedroom

2 Bedroom

2 Bedroom

  • 126 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom

3 Bedroom

3 Bedroom

  • 166 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 2 Queen Beds and 2 Twin Beds

View all photos for 2 Bedroom Ocean

2 Bedroom Ocean

2 Bedroom Ocean

  • 126 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom

1 Bedroom

1 Bedroom

  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Gold Coast

Surfers Paradise stay.Within a 10-minute walk of this Surfers Paradise aparthotel, you'll find Surfers Paradise Beach and Cavill Avenue. Wax Museum and Chevron Renaissance are also within half a mile (1 km).
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What's nearby

  • Surfers Paradise Beach - 3 min walk - 0.3 km
  • Chevron Renaissance - 5 min walk - 0.5 km
  • Cavill Avenue - 9 min walk - 0.8 km
  • Slingshot - 10 min walk - 0.9 km
  • SkyPoint Observation Deck - 17 min walk - 1.5 km

Getting around

  • Cypress Avenue Station - 2 min walk
  • Helensvale Station - 19 min drive
  • Coolangatta Airport (OOL) - 36 min drive

Restaurants

  • ‪Betty's Burgers - ‬6 min walk
  • ‪Clock Hotel - ‬5 min walk
  • ‪Chiangmai Thai Restaurant - ‬1 min walk
  • ‪Nosh Pan Asian - ‬4 min walk
  • ‪Castaway Coffee Bar - ‬4 min walk

About this property

Mantra Crown Towers

Family-friendly 4.5-star aparthotel near Surfers Paradise Beach
Mantra Crown Towers offers its guests a full-service spa, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

An outdoor pool, a children's pool, and a hot tub are also featured at the luxury Mantra Crown Towers. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Gold Coast aparthotel is smoke free.

  • 74 guestrooms or units
  • 39 levels
  • Built in 1997
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mantra Crown Towers offers 74 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Televisions come with cable channels. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Languages

English

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Body scrubs
  • Facials
  • Full-service spa
  • Hot tub
  • In-room massages
  • Indoor pool
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Crib: AUD 10 per day
  • Playground

Restaurants on site

  • Chiang Mai Thai

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 43 per night

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 31-inch TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Gym
  • Waterslide
  • Scuba diving nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 39 floors
  • 74 units
  • Built in 1997
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 43.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 25 per person
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 43.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Crown Mantra
Crown Mantra Towers
Crown Towers Mantra
Mantra Crown
Mantra Crown Towers
Mantra Crown Towers Aparthotel
Mantra Crown Towers Aparthotel Surfers Paradise
Mantra Crown Towers Surfers Paradise
Mantra Towers
Crown Towers Hotel Surfers Paradise
Mantra Crown Towers Gold Coast/Surfers Paradise
Mantra Crown Towers Aparthotel
Mantra Crown Towers Surfers Paradise
Mantra Crown Towers Aparthotel Surfers Paradise

Mantra Crown Towers Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 688 out of 1635 reviews
Rating 8 - Good. 615 out of 1635 reviews
Rating 6 - Okay. 195 out of 1635 reviews
Rating 4 - Poor. 101 out of 1635 reviews
Rating 2 - Terrible. 36 out of 1635 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, room comfort

Convenient and comfortable

Comfortable convenient. Good facilities for a family. Restaurant was excellent but dinner only. But good kitchen in apartment with laundry. Pulled forward bedside table to plug in phone charger and found M and M’s that had been there for some time indicating the room hadn’t had a good clean for quite awhile.
Stayed 3 nights in Mar 2025

8/10 Good

Peter

Travelled with partner
Liked: Amenities
Unfortunately the room was smelly,stained lounge and unwashed crockery in cupboard.Location was good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Rooms were a bit outdated but quite comfortable and with a lovely view. Ocean view room definitely a major upgrade on the standard 2 bedroom rooms especially while there’s construction beside the hotel on the new Meriton high rise. The pool and facilities were excellent for adults and kids.
Stayed 6 nights in Feb 2025

8/10 Good

Pakeza Sarwari

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Michelle

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Our unit was great, has ducted aircon. But relative who stayed in different unit only has aircon in master and living room, so I guess each unit could be different. Secure access, or maybe too secure depending on how you see it, as the relative stayed at different level, and the fob can only access your level. So we need to meet in lobby if want to catchup. Otherwise it has everything, sandy pool, kids pool, heated indoor pool. Thai restaurant for dinner only. The only thing lacking is breakfast place (though it has pool side cafe I guess). In fact if you want breakfast, they offer you to come to nearby Mantras.
Stayed 3 nights in Jan 2025

2/10 Terrible

Rima

Disliked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Mohamad

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here few times, it has nice sand pool, and an indoor pool, Kids loved it
Stayed 6 nights in Dec 2024

6/10 Okay

Rachel

Liked: Amenities
Rooms are outdated, but overall a good stay
Stayed 5 nights in Jan 2025

8/10 Good

Gorgi

Liked: Cleanliness
Stayed 8 nights in Jan 2025

8/10 Good

Nathan

Travelled with family
Liked: Room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Carmel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff were fantastic but room was dirty and really needs an update
Stayed 5 nights in Jan 2025

8/10 Good

Jennifer Lesley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family of four. 2 adults and 2 children (11 and 9). It was perfect for our family. The location is excellent only a short walking distance from Surfers Paradise centre. Lots of free parking. The Thai restaurant at the hotel had the most amazing food. The pools are brilliant, large outdoor pool with sand which the kids enjoyed. Our room was a bit dated and could do with a refurb but apart from that it was extremely spacious. Having a full kitchen was excellent as well as a laundry in the room was an added bonus. We would definitely stay here again.
Stayed 8 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Property conditions & facilities
Great location for families with three great pools and walkable to restaurants, shops and the beach. Very friendly and helpful staff.
Stayed 4 nights in Jan 2025

4/10 Poor

Nicole

Travelled with partner
Disliked: Cleanliness
The bathroom showers were not clean, tiles were full of scum and mold. I asked for them to be cleaned and was told they would get housekeeping on to it. Housekeeping did not come to clean bathroom. The room was very dated and the door to the unit did not lock properly either. We had to really slam the door for it to lock when we were leaving. Will not stay at another Mantra again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jakyoung

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was very nice to stay.
Stayed 4 nights in Jan 2025

6/10 Okay

Nicholas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bedroom and living spaces have had a recent renovation, though bathroom remains dated. Overall great location and amenities within the accommodation. Easy walk to the beach and Cavill Ave area. At no fault of the property there is a new high rise that has commenced construction next door with works and noise beginning from 7am.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Venus

Travelled with family and small children
There is construction happening around the property which is very loud. There was no communication about the construction from the property. Property is quite outdated. There was no kettle in the room. Had to chase the hotel staff multiple times for a kettle. Pools are nice though.
Stayed 4 nights in Jan 2025

6/10 Okay

Tamara

Travelled with family
Liked: Cleanliness, room comfort

Enjoyable but we wouldn’t return

Our stay was okay. The apartments are large, the pool is awesome and most staff were lovely. However I always feel a bit ripped off when you book almost a year in advance, pay for an ocean view, then get placed in a room on the side where you can only see the ocean between buildings if you’re out on the balcony, looking a certain way. This is in contrast to a room my parents booked only months out and were placed on the 32 floor (we were on 17) with a gorgeous full ocean view. It feels deceptive. It also seems strange a big chain like the Mantra would have an onsite cafe that is cash only. Our stay was good and I’m glad we gave it a try but I wouldn’t go back.
Stayed 5 nights in Dec 2024

6/10 Okay

Ray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was construction going on opposite the hotel, very noisy early morning
Stayed 5 nights in Oct 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities
many of the games didnt work in the games room but apart from that, all good
Stayed 6 nights in Dec 2024

10/10 Excellent

Peter

Travelled with family
Liked: Amenities
Great family hotel with lots to do. Interior feels a bit dated but otherwise it’s okay
Stayed 2 nights in Dec 2024

10/10 Excellent

Balbir

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms and facilities. The staff is very professional and caring.
Stayed 4 nights in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness
Stayed 5 nights in Nov 2024