See all properties
Entire apartment

Ruby Apartments - Q Stay

Property class: 3.5
3.5-star apartment near Surfers Paradise Beach

Choose dates to view prices

Photo gallery for Ruby Apartments - Q Stay

Penthouse, 2 Bedrooms, River View | Private kitchen
Penthouse, 3 Bedrooms | Living area
Reception
Penthouse, 3 Bedrooms
Standard Apartment, 3 Bedrooms | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Entire apartment

Sleeps 5

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
9 Norfolk Ave, Surfers Paradise, QLD, 4217
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Place, Chevron Renaissance
    ‪7 min walk‬
  • Place, Cavill Avenue
    ‪10 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪29 min drive‬

Room options

About the area

Gold Coast

Surfers Paradise stay.Within a 15-minute walk of this Surfers Paradise apartment, you'll find Surfers Paradise Beach and Cavill Avenue. Budds Beach and Wax Museum are also within half a mile (1 km).
View more Apartments in Gold CoastOpens in a new window

What's nearby

  • Surfers Paradise Beach - 5 min walk - 0.5 km
  • Chevron Renaissance - 7 min walk - 0.6 km
  • Infinity Attraction - 9 min walk - 0.8 km
  • Cavill Avenue - 10 min walk - 0.9 km
  • Slingshot - 12 min walk - 1.1 km

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 20 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Clock Hotel - ‬8 min walk
  • ‪Castaway Coffee Bar - ‬9 min walk
  • ‪Nosh Pan Asian - ‬8 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬9 min walk
  • ‪Chiangmai Thai Restaurant - ‬7 min walk

About this property

Ruby Apartments - Q Stay

3.5-star apartment near Surfers Paradise Beach
This apartment offers its guests an outdoor pool, barbecue grills, and laundry facilities. The front desk is open around the clock. Free self parking is available.

This 3.5-star Gold Coast apartment is smoke free.

  • 2 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • BBQ grill(s)
  • Elevator
  • No smoking on site
This apartment offers 2 air-conditioned accommodations with hair dryers and complimentary toiletries. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 22-inch LCD televisions come with digital channels.

Similar properties

4 Bedroom 2.5 Bathroom Ocean Spa - High Floor Apartment | Balcony
Circle on Cavill - Wow Stay
Surfers Paradise
  • Pool
  • Kitchen
  • Washer
  • Dryer
4.4 out of 5, Excellent, 165 reviews
The price is CA $393
CA $393 total
includes taxes & fees
Apr 20 - Apr 21
Circle on Cavill - Wow Stay

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free covered self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Dining table

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 22-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Outdoor furniture

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Limited-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Late check-in fee: AUD 50 for check-in between 5:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Suite 54 / Level 2, Retail Precinct (Circle on Cavill), 9 Ferny]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from June 28 2024 to March 27 2026 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Smoking

Smoking is not permitted

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 50 for check-in between 5:00 PM and 10:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Ruby Apartments Q Stay

Ruby Apartments - Q Stay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.8/10

Cleanliness

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, property conditions & facilities
nice place
Stayed 5 nights in Nov 2024

10/10 Excellent

Sian

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views. Safe, quiet, great communication and customer service. We will be back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, room comfort

Great Stay

The Apartment was clean & was walking distance to all please in Surfers Paradise. Q Stay Customer Service was great.
Stayed 8 nights in Jan 2024

10/10 Excellent

Kegan

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2023

8/10 Good

Jody

Liked: Cleanliness, property conditions & facilities
Just arrived home from 7days stay at Ruby Apartments. We had accommodation for 5x adults and a1yr old. Overall it was located in a very convenient location, the views were great from the 28th floor. The showers roses/heads could do with some maintenance aswell as the bathroom door lock, as it kept jamming up. The washing machine could do with an inside clean/sanitation too. The furniture was uncomfortable for any R&R time on it 😕...quite hard, and there was a variety to choose from. Our designated underground carpark that was included for the 7days, had been claimed by several other vehicles by the 2nd day. (I did make calls) We ended up parking on the roadside outside everytime for the rest of our family's holiday. Still overall a nice spaced out apartment, lucky it has views to die for.
Stayed 7 nights in Jun 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment, overall excellent Kitchen items very basic, maybe some additional items in the kitchen like detergent, salad bowls and serving spoons etc. would be good
Stayed 3 nights in Apr 2023