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The Star Grand at The Star Gold Coast

5.0 star property
5-star luxury hotel near Pacific Fair Shopping Centre, connected to the convention center

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Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
Exterior detail
8 restaurants, breakfast, lunch, dinner served; Italian cuisine
Club Suite
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

View in a map
8 Casino Drive, Broadbeach, QLD, 4218
  • Place, The Star Gold Coast
    ‪2 min walk‬
  • Place, Pacific Fair Shopping Centre
    ‪3 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪23 min drive‬

Room options

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room

Superior Deluxe Twin Room

8.6 out of 10
Excellent
(117 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Superior Deluxe King Room

Superior Deluxe King Room

8.8 out of 10
Excellent
(103 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Corner Balcony Deluxe King Room | View from room

Corner Balcony Deluxe King Room

8.4 out of 10
Very good
(16 reviews)
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Corner Balcony Deluxe Twin Room | View from room

Corner Balcony Deluxe Twin Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

9.0 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for King Terrace Suite

King Terrace Suite

King Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Terrace Suite

Ocean Terrace Suite

Ocean Terrace Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 113 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

Club Suite

Club Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 81 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Gold Coast

Oceanside stay.A stay at this Broadbeach hotel places you within half a mile (1 km) of Pacific Fair Shopping Centre and 3 miles (5 km) of Surfers Paradise Beach. Slingshot and Cavill Avenue are also within 3 miles (5 km).

What's nearby

  • The Star Gold Coast - 2 min walk - 0.2 km
  • Pacific Fair Shopping Centre - 3 min walk - 0.3 km
  • Dracula's Cabaret - 3 min walk - 0.3 km
  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.6 km
  • The Oasis - 7 min walk - 0.6 km

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • ‪Betty's Burgers & Concrete Co. - ‬9 min walk
  • ‪Garden Kitchen & Bar - ‬1 min walk
  • ‪Hideaway Kitchen & Bar - ‬8 min walk
  • ‪More Thai - ‬7 min walk
  • ‪Harvest Buffet - ‬1 min walk

About this property

The Star Grand at The Star Gold Coast

5-star luxury hotel near Pacific Fair Shopping Centre, connected to the convention center
The Star Grand at The Star Gold Coast offers its guests 2 hot tubs, an outdoor pool, and a fitness center. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 17513 square feet (1627 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the luxury The Star Grand at The Star Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gold Coast hotel is smoke free.

  • 1 building
  • 592 guestrooms or units
  • 21 levels
  • 8 dining venues
  • 6 bars or lounges
  • Meeting rooms
  • 17513 sq ft of conference space
  • 1627 sq m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Star Grand at The Star Gold Coast offers 592 accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 20 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.90 for adults and AUD 19.90 for children
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Reviews

The Star Grand at The Star Gold Coast Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 554 out of 1008 reviews
Rating 8 - Good. 230 out of 1008 reviews
Rating 6 - Okay. 122 out of 1008 reviews
Rating 4 - Poor. 67 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

Reviews

10/10 Excellent

Umesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Albert, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Pacific Fair, close to tram into Surfers, close to Oasis and eateries around the area as well as inside the property as well. It was so nice to come back to The Star to once again enjoy all the amenities and how easy it was to get to places in the area.
Stayed 8 nights in Aug 2025

10/10 Excellent

Rosemarie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Peta

Stayed 1 night in Aug 2025

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here!
Stayed 2 nights in Aug 2025

10/10 Excellent

YungJoon

Stayed 1 night in Aug 2025

10/10 Excellent

Robyn Leonie, Castlereagh

Liked: Cleanliness
C
Stayed 4 nights in Jul 2025

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed another stay at The Star, GC. I love how dining and entertainment is right there in the hotel. Staff are friendly. Rooms are very clean and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Seyed Danial

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good and fun time there.
Stayed 2 nights in Aug 2025

8/10 Good

Puneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Aaron, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The star is well situated 10min walk to the Pacific fair mall and roughly the same time to the nearest tram station. The stay at the star has been amazing with friendly staff and great service. The rooms are clean and would definitely be coming back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness
All fine
Stayed 2 nights in Aug 2025

6/10 Okay

Sarah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The service was lovely, bed comfortable. Room decor was professional, room service food was convenient and nice. Didn't like the mould everywhere: blinds, pictures on walls, surrounding full wall window, on sills, curtains and on near by furniture. Mould is very hazardous and disgusting, was disguised with smell of bleach on entry. Formal complaint was made and will further escalate it if needed.
Stayed 1 night in Aug 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Business traveller, Travelled with group
It’s no wonder the star is struggling, at every point of relationship build, it was estranged, cold check in, QR codes to order and no personal interaction to reorder, having to approach the valet when we arrived.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a visit to the Gold Coast. Excellent stay for the second time... highly recommend Kiyomi restaurant at the hotel (easily one of the best meals I've had in my life). Very affordable place considering location and amenities.
Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Stayed 2 nights in Jul 2025

8/10 Good

Sim

Stayed 1 night in Jul 2025

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choice of Dining options
Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Suite was very nice (but of course we paid a high price to stay in a suite). Executive Club food and beverages continue to decline. We have been coming to this hotel for over 30 years (and checkin staff have no idea we’ve ever stayed there!!). Executive Club canapés used to be fabulous.. now I’d rate it 1 out of 5.
Stayed 3 nights in Jul 2025

6/10 Okay

Zuzka

Travelled with partner
Liked: Staff & service
We didn't like the food casino not fun quite rude and not much areas to smoke for people who smoke. Rooms we found blood spots on bed linen and robes.
Stayed 5 nights in Jul 2025