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The Star Grand at The Star Gold Coast

5.0 star property
5-star luxury hotel near Pacific Fair Shopping Centre, connected to the convention center

Choose dates to view prices

Photo gallery for The Star Grand at The Star Gold Coast

Relax by the pool with a view of the city skyline.
Experience the contemporary lobby with a sleek bar area, high ceiling, and mezzanine level.
Relax in a casual outdoor space with wicker chairs and tables, a bar area, and a transparent roof offering views of the surrounding greenery.
Experience the hotel's unique curved design and enjoy a tranquil atmosphere amidst lush gardens.
Club Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

Map
8 Casino Drive, Broadbeach, QLD, 4218
  • The Star Gold Coast
    ‪2 min walk‬
  • Pacific Fair Shopping Centre
    ‪3 min walk‬
  • Cavill Avenue
    ‪5 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪21 min drive‬

Room options

View all photos for Superior Deluxe Twin Room

Two large beds with white linens and pillows, a desk, and a city view.

Superior Deluxe Twin Room

8.6 out of 10
Excellent
(107 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Relax in a spacious room with a large bed, desk, and seating area, featuring a flat-screen TV and a city view.

Superior Deluxe King Room

8.8 out of 10
Excellent
(98 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite

Club Suite

Club Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 81 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Relax in a stylish room with two beds, a seating area, and a city view.

Corner Balcony Deluxe Twin Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Relax in comfort with a large bed, desk, and flat-screen TV.

Executive King Room

9.0 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Relax in a spacious room with a large bed, nightstand, and comfortable seating area.

Corner Balcony Deluxe King Room

8.4 out of 10
Very good
(16 reviews)
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Suite

Relax in a spacious room with a large bed, a light-colored headboard, and a patterned tile floor.

King Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Two large beds with white linens and matching headboards, a desk, and a large window with city views.

Executive Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Ocean Terrace Suite

Relax in a spacious room with a large bed, bedside table, and flat-screen TV.

Ocean Terrace Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 113 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Gold Coast

Oceanside stay.A stay at this Broadbeach hotel places you within half a mile (1 km) of Pacific Fair Shopping Centre and 3 miles (5 km) of Surfers Paradise Beach. Slingshot and Cavill Avenue are also within 3 miles (5 km).

What's nearby

  • The Star Gold Coast - 2 min walk - 0.2 km
  • Pacific Fair Shopping Centre - 3 min walk - 0.3 km
  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.6 km
  • Surfers Paradise Beach - 5 min drive - 3.5 km
  • Cavill Avenue - 5 min drive - 4.2 km

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • ‪Betty's Burgers & Concrete Co. - ‬10 min walk
  • ‪Nineteen at the Star - ‬7 min walk
  • ‪Outback Steakhouse - ‬10 min walk
  • ‪Caffe Cherry Beans - Pacific Fair - ‬8 min walk
  • ‪Uncle Su - ‬7 min walk

About this property

The Star Grand at The Star Gold Coast

5-star luxury hotel near Pacific Fair Shopping Centre, connected to the convention center
The Star Grand at The Star Gold Coast offers its guests 2 hot tubs, an outdoor pool, and a fitness center. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 17513 square feet (1627 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the luxury The Star Grand at The Star Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gold Coast hotel is smoke free.

  • 1 building
  • 592 guestrooms or units
  • 21 levels
  • 8 dining venues
  • 6 bars or lounges
  • Meeting rooms
  • 17513 sq ft of conference space
  • 1627 sq m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Star Grand at The Star Gold Coast offers 592 accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

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  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 1,486 reviews
The price is CA $139
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 20 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.90 for adults and AUD 19.90 for children
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

The Star Grand at The Star Gold Coast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1008 reviews
Rating 8 - Good. 225 out of 1008 reviews
Rating 6 - Okay. 128 out of 1008 reviews
Rating 4 - Poor. 65 out of 1008 reviews
Rating 2 - Terrible. 34 out of 1008 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Stayed 5 nights in Apr 2025

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, amenities
BI from and bed sheets are very smelly and got asthma problem and all the family members have to use puffers.
Stayed 3 nights in Apr 2025

10/10 Excellent

Glen

Stayed 2 nights in Apr 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow excelled great comfy rooms excellent all round Only down was room service stayed 5 nights had button on to service room came last day we there disappointed
Stayed 5 nights in Apr 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay the star everthing was percect they really know how to please a customer
Stayed 2 nights in Mar 2025

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Casual

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Apr 2025

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was not really impressed with waiting at the reception for nearly 20 minutes to book into my room
Stayed 1 night in Apr 2025

6/10 Okay

Tonni and Rodney

Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room & facilities - staff were very helpful & friendly
Stayed 1 night in Apr 2025

6/10 Okay

Sukyung

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Every year we visiting the star Never disappointed This time we came with friends I felt sorry for my friend who visited here first time. My kids found someone's medicine on the floor bathroom room 618 This is very important My kids are 9 and 10 big enough they know not to touch it. Can you Imagine if early age kids touch it? Plus room carpet need good vacuum Linen not tidy ( maybe housekeepers are too busy )
Stayed 1 night in Apr 2025

10/10 Excellent

Joon Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

rob and karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our trip was only for a couple of days wish it was longer will be next , our kids are keen to visit also keep up the good work see you next time
Stayed 2 nights in Apr 2025

4/10 Poor

Emma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book direct for friendly service

The check in person was rude and dismissive which seemed to be because we paid via hotels.com
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in took over an hour but apart from it was a good stay. Room was tidy but I would say bit outdated. We didn’t get room as per photos that appeared on site when make booking.
Stayed 1 night in Apr 2025

10/10 Excellent

Trifon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, great staff, great entrttainment.
Stayed 2 nights in Apr 2025

6/10 Okay

Paula

Liked: Cleanliness, amenities
No shuttle buses to Pacific Fair or airport, some staff quite off hand when trying to get info
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Caleb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

David

Travelled with family
Not bad not good
Stayed 1 night in Dec 2024