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voco Gold Coast by IHG

4.5 star property
4.5-star luxury hotel near SkyPoint Observation Deck, connected to the convention center

Choose dates to view prices

Photo gallery for voco Gold Coast by IHG

Enjoy meals in a stylish restaurant with a central aisle, tables, and chairs, offering a view of the street outside.
Relax by the rooftop pool surrounded by lounge chairs and umbrellas, with a glass railing offering a view of the surrounding buildings.
Stunning city views of the ocean and modern high-rise buildings.
Relax in a spacious bathroom with a large bathtub and ocean views.
Relax in a shaded outdoor seating area with comfortable wicker and woven chairs, round tables, and a view of the street.

Popular amenities

  • Housekeeping
  • Bar
  • Parking available

Explore the area

Map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • SkyPoint Observation Deck
    ‪1 min walk‬
  • Surfers Paradise Beach
    ‪5 min walk‬
  • Cavill Avenue
    ‪7 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪25 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Mountain View

8.4 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View

9.8 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Free toiletries, hair dryer, towels

Premium Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

Free toiletries, hair dryer, towels

Premium Room, 1 King Bed, Mountain View

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(24 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(15 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(28 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(26 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

City view

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(56 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

About the area

Gold Coast

Seaside stay .You'll be steps from SkyPoint Observation Deck and within a 10-minute walk of Surfers Paradise Beach with a stay at this Surfers Paradise hotel. Cavill Avenue and Chevron Renaissance are also within half a mile (1 km).

What's nearby

  • SkyPoint Observation Deck - 1 min walk - 0.0 km
  • Surfers Paradise Beach - 5 min walk - 0.5 km
  • Cavill Avenue - 7 min walk - 0.6 km
  • Chevron Renaissance - 10 min walk - 0.9 km
  • The Star Gold Coast - 4 min drive - 3.1 km

Getting around

  • Cypress Avenue Station - 15 min walk
  • Varsity Lakes Station - 23 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪SkyPoint Observation Deck - ‬2 min walk
  • ‪Alfresco on Elston - ‬1 min walk
  • ‪Walrus Social House - ‬1 min walk
  • ‪Legends Chinese Seafood Restaurant - ‬3 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬3 min walk

About this property

voco Gold Coast by IHG

4.5-star luxury hotel near SkyPoint Observation Deck, connected to the convention center
Voco Gold Coast by IHG offers its guests 2 outdoor swimming pools and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 9 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury voco Gold Coast by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 389 guestrooms or units
  • 20 levels
  • 3 dining venues
  • Built in 2011
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Voco Gold Coast by IHG offers 389 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Finnish, Japanese, Korean, Portuguese, Spanish, Swedish

Similar properties

Enjoy panoramic city views from our high-rise restaurant, featuring round tables and wicker chairs.

Crowne Plaza Surfers Paradise by IHG

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,038 reviews
The price is CA $149
CA $164 total
includes taxes & fees
Aug 31 - Sep 1
Crowne Plaza Surfers Paradise by IHG

Property amenities

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg

voco Gold Coast by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sacha

Stayed 2 nights in Apr 2025

8/10 Good

Rachit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near the surfers. Has good amenities and they were great at helping out with small requests such as later check out time, a microwave for the room due to kids amongst a couple of things. Great breakfast options in the buffet. Improvement suggestions: Omlette station takes too long but the queue blocks all other egg stations. Coffee machine produced mildly warm coffee (but was fixed on last day of stay).
Stayed 6 nights in Apr 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mallikarjun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat property in the heart of the Surfers Paradise.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walking distance to Cavill Ave. Tram stop riogt out the front if wanting to go to Broadbeach
Stayed 4 nights in Apr 2025

10/10 Excellent

George

Liked: Property conditions & facilities
Convenient comfortable great facilities
Stayed 1 night in Apr 2025

6/10 Okay

Johnny

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Imran

Travelled with family
Easy access to the market, good options of restaurants available within 2 mins walking distance. Good location at good price. Bruce Bishop Car Parking, 5min walking from hotel.
Stayed 3 nights in Apr 2025

8/10 Good

Louiza

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location is convenient to everything. Light rail located outside. Clean facilities.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! Absolutely loved our stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay at Voco everything looks like the photos, service was great, breakfast buffet was great a lot of options, kids loved the two swimming pools, good fitness centre, close to the beach, public transport and restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities
Hood
Stayed 2 nights in Apr 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean hotel,
Stayed 3 nights in Mar 2025

6/10 Okay

Shaun

Business traveller
All ok except breakfast was poor, and maintenance lacking
Stayed 2 nights in Apr 2025

10/10 Excellent

Alireza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just spent 5 nights, verry attentive and knowledgeable staff, great public transport access, in the heart of Surfers Paradise, easy to roam around.
Stayed 5 nights in Apr 2025

6/10 Okay

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 3 nights in Apr 2025

2/10 Terrible

James

Stayed 2 nights in Apr 2025

10/10 Excellent

Lily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed with everything here at Voco, during Easter they arranged wonderful activities for the kids and staff are super helpful and amazing. Tram is literally right outside and plenty of dining options to choose if not staying to eat at the hotel. We will definitely come again.
Stayed 1 night in Apr 2025

4/10 Poor

Craig

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not clean dirty linen too overpriced not worth the money
Stayed 1 night in Apr 2025

10/10 Excellent

Elric

Liked: Cleanliness, staff & service, property conditions & facilities
Food was surprisingly good. Staff were friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nirmal Gandhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and comfortable stay, really good breakfast. Location is perfect.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kerry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything
Stayed 1 night in Apr 2025