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Mars Garden Wood Gotemba

4.5 star property
4.5-star luxury resort near Gotemba Premium Outlets

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Photo gallery for Mars Garden Wood Gotemba

Hot springs
Exterior
Hot springs
Interior entrance
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1089 Higashitanaka, Gotemba, Shizuoka-ken, 412-0026
  • Place, Lake Higashiyama
    ‪18 min walk‬
  • Place, Fuji Bussharito Heiwa Park
    ‪18 min walk‬
  • Place, Gotemba Premium Outlets
    ‪3 min drive‬

Room options

View all photos for Mount Fuji Foot Side Non-smoking Main Building Single

Premium bedding, down comforters, memory foam beds, in-room safe

Mount Fuji Foot Side Non-smoking Main Building Single

  • Sleeps 2

View all photos for [Susono View] Single for 1 Guest, Non Smoking

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[Susono View] Single for 1 Guest, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking

[Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking | Bathroom

[Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 58 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Fuji View] Deluxe Twin with Open-Air Bath, Non Smoking

[Fuji View] Deluxe Twin with Open-Air Bath, Non Smoking | Bathroom

[Fuji View] Deluxe Twin with Open-Air Bath, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Annex Twin Room With Open-Air Bath And Mountain View

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Annex Twin Room With Open-Air Bath And Mountain View

  • Sleeps 2

View all photos for Annex Twin Room With Private Hot Spring Bath And Mountain View

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Annex Twin Room With Private Hot Spring Bath And Mountain View

  • Sleeps 2

View all photos for [Hakone View] Deluxe Twin (Floors 4F-5F), Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

[Hakone View] Deluxe Twin (Floors 4F-5F), Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Hakone View] Deluxe Twin (Floors 6F-8F), Non Smoking

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[Hakone View] Deluxe Twin (Floors 6F-8F), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Hakone View] Deluxe Twin (Floors 9F-11F), Non Smoking

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[Hakone View] Deluxe Twin (Floors 9F-11F), Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Susono View] Deluxe Twin (Floors 9F-11F), Non Smoking

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[Susono View] Deluxe Twin (Floors 9F-11F), Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Susono View] Deluxe Twin (Floors 6F-8F), Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

[Susono View] Deluxe Twin (Floors 6F-8F), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Susono View] Deluxe Twin (Floors 4F-5F), Non Smoking

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[Susono View] Deluxe Twin (Floors 4F-5F), Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Fuji View] Deluxe Twin (Floors 4F-5F), Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

[Fuji View] Deluxe Twin (Floors 4F-5F), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Fuji View] Deluxe Twin (Floors 9F-11F), Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

[Fuji View] Deluxe Twin (Floors 9F-11F), Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Fuji View] Deluxe Twin (Floors 6F-8F), Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

[Fuji View] Deluxe Twin (Floors 6F-8F), Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room, Non Smoking (Susono View)

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Deluxe Triple Room, Non Smoking (Susono View)

  • 44 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Bed

View all photos for Hakone side Main building special room triple Non-smoking

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Hakone side Main building special room triple Non-smoking

  • Sleeps 4

View all photos for Triple Room With Mt Fuji Susono-View

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Triple Room With Mt Fuji Susono-View

  • Sleeps 3

View all photos for Mount Fuji side Main building special room triple Non-smoking

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Mount Fuji side Main building special room triple Non-smoking

  • Sleeps 4

View all photos for Two Queen Bed Fuji View Lower Floor

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Two Queen Bed Fuji View Lower Floor

  • Sleeps 2

View all photos for Two Queen Bed Fuji View Middle Floor

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Two Queen Bed Fuji View Middle Floor

  • Sleeps 2

View all photos for Two Queen Bed Hakone View Lower Floor

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Two Queen Bed Hakone View Lower Floor

  • Sleeps 2

View all photos for Two Queen Bed Hakone View Middle Floor

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Two Queen Bed Hakone View Middle Floor

  • Sleeps 2

View all photos for Two Queen Bed Hakone View Higher Floor

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Two Queen Bed Hakone View Higher Floor

  • Sleeps 2

View all photos for Two Queen Bed Susono View Lower Floor

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Two Queen Bed Susono View Lower Floor

  • Sleeps 2

View all photos for Two Queen Bed Susono View Middle Floor

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Two Queen Bed Susono View Middle Floor

  • Sleeps 2

View all photos for Two Queen Bed Fuji View Higher Floor

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Two Queen Bed Fuji View Higher Floor

  • Sleeps 2

View all photos for Two Queen Bed Susono View Higher Floor

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Two Queen Bed Susono View Higher Floor

  • Sleeps 2

About the area

Gotemba

In shopping district.You'll find Gotemba Premium Outlets and Chichibunomiya Memorial Park within 2 miles (3 km) of this resort. Lake Higashiyama and Fuji Bussharito Heiwa Park are also within 2 miles (3 km).
View more Resorts in GotembaOpens in a new window

What's nearby

  • Chichibunomiya Memorial Park - 14 min walk - 1.2 km
  • Fuji Bussharito Heiwa Park - 18 min walk - 1.6 km
  • Lake Higashiyama - 19 min walk - 1.7 km
  • Gotemba Premium Outlets - 3 min drive - 2.3 km
  • Lake Ashi - 26 min drive - 18.4 km

Getting around

  • Gotemba Station - 19 min walk
  • Narita Intl. Airport (NRT) - 164 min drive

Restaurants

  • ‪さわやか - ‬11 min walk
  • ‪アラビカコーヒー - ‬13 min walk
  • ‪マクドナルド - ‬10 min walk
  • ‪丸源ラーメン - ‬12 min walk
  • ‪はま寿司 - ‬11 min walk

About this property

Mars Garden Wood Gotemba

4.5-star luxury resort near Gotemba Premium Outlets
Mars Garden Wood Gotemba offers its guests a full-service spa, hot springs, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Spa services, a library, and a vending machine are also featured at the luxury Mars Garden Wood Gotemba. Self parking is free.

This 4.5-star Gotemba resort is smoke free.

  • 48 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Garden
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Mars Garden Wood Gotemba offers 48 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. Digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Spa La Foret de Beaute has 4 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Similar properties

Room, Non Smoking, Sauna (King) | Bathroom
edit x seven FUJI GOTEMBA
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.9 out of 5, Exceptional, 42 reviews
The price is CA $298
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Jan 22 - Jan 23
edit x seven FUJI GOTEMBA

Property amenities

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,840 for adults and JPY 3,630 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Library
  • Sauna

Accessibility

  • Elevator (31 inch wide door)

Room amenities

Entertainment

  • 32-inch HDTV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out time is 11 AM for breakfast included bookings.
Breakfast is not included in the breakfast rates for children age 5 and under, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 4840 for adults and JPY 3630 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Mars Garden
Mars Garden Wood
Mars Garden Wood Gotemba
Mars Garden Wood Hotel
Mars Garden Wood Hotel Gotemba
Mars Wood
Mars Garden Wood Gotemba Resort
Mars Garden Wood Resort
Mars Wood Gotemba Gotemba
Mars Garden Wood Gotemba Resort
Mars Garden Wood Gotemba Gotemba
Mars Garden Wood Gotemba Resort Gotemba

Mars Garden Wood Gotemba Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 523 out of 705 reviews
Rating 8 - Good. 151 out of 705 reviews
Rating 6 - Okay. 15 out of 705 reviews
Rating 4 - Poor. 8 out of 705 reviews
Rating 2 - Terrible. 8 out of 705 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Eytan

Disliked: Cleanliness, staff & service
The staff were not helpful, and when asked for Sushi recommendations and sent us 20 minutes away to a low to medium quality place, whereas there were ample other restaurants nearby nearby. When asked to arrange a taxi for us, they stated that no taxis were available. They would not give us extra keys for the room, which is strange.
Stayed 1 night in Oct 2025

10/10 Excellent

DEEPAK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Nhung

Liked: Staff & service, amenities, property conditions & facilities
Love this hotel. I will definitely comeback to stay at this hotel. Excellent service with lovely staffs
Stayed 2 nights in Sep 2025

10/10 Excellent

Einav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Sep 2025

8/10 Good

Perlin

Stayed 2 nights in Sep 2025

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with pond and light show which really added to the experience. Helpful, friendly staff and large hotel room
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed there with our kids and we lived the property! The staff was extremely kind and accommodating. Lots of things to do such as foot bath, public bath, koi pond and very close to the outlet mall. Can’t wait to stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Tze Sheng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was wonderfully surprised from my recent stay at Mars Garden Wood Gotemba. It surpassed my expectations! I had booked it for its large room size and close proximity to Gotemba Premium Outlets. However, I was surprised by how nice the property was! I think it was recently facelifted which gave the place a clean and contemporary feel while retaining some traditional Japanese charm. We could see Mt Fuji from our room and the hotel has a dedicated viewing area on level 12. The grounds of the hotel were spectacular with a large pond and garden which felt so peaceful to take a stroll. Breakfast every morning was lavish and dinner at the teppanyaki restaurant was special with a night time fountain spectacle right beside. Thanks Mars Garden Wood for the wonderful stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

SHINICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

NANXI

Stayed 1 night in Aug 2025

8/10 Good

Maxine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel but our I expected an unobstructed view of Fuji. There are 2 buildings which block the full view.
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great food spacious quiet room
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Hiroko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Stayed 2 nights in Apr 2025

10/10 Excellent

Ashish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around an excellent place to stay on vacation.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kobe Stay

First time in Kobe. Nice hotel in the harbor. I stayed in a corner suite on the 9th floor. Had a great view of the harbor. Was nice to sit out on the deck at night and have a drink. The second morning staying a cruise ship pulled up right beside the hotel. It was so quiet you wouldn't even know they were coming in. Sitting on the 9th floor.I was the same height at the top of the ship. Was fun sipping morning coffee in my robe watching them come into port Good location 10 minutes walk from Kobe station. Everything is within walking distance.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay within Gotemba
Stayed 3 nights in Feb 2025

10/10 Excellent

dylan

Travelled with family and small children
Great service from staff, hotel in great condition. 5 min drive from gotemba premium outlet.
Stayed 1 night in Jan 2025

10/10 Excellent

HILA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

NISSIM Yehuda

Stayed 2 nights in Jan 2025

10/10 Excellent

akiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind and professional. Facilities are clean and new. Breakfast is delicious. Outdoor garden is gearticuleerd. Highly recommend to everyone.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great stay

Room is clean and big. It has 2 queen bed and is quite comfortable . There is a carpark so is fine if you want rent a car. Staff at front desk quite inflexible. We stayed there 2 nights and enjoyed the onsen very much
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near outlet shopping !

Modern hotel, great views of Mt Fuji and minutes away from Gotemba Premium Outlets. Spacious room and bathroom
View from our room!
Hotel grounds!
Stayed 1 night in Nov 2024