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Suites & Villas by Dunas

4.0 star property
Family-friendly 4-star hotel near English Beach

Choose dates to view prices

Photo gallery for Suites & Villas by Dunas

Sports massages, facials, 1 treatment room, manicures and pedicures
Children's play area - outdoor
Terrace/patio
Exterior
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida del Touroperador Sunair, s/n, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Maspalomas Golf Course
    ‪8 min walk‬
  • Place, Maspalomas Lighthouse
    ‪17 min walk‬
  • Place, Holiday World Maspalomas
    ‪7 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪34 min drive‬

Room options

View all photos for Suite (3)

1 bedroom, minibar, in-room safe, desk

Suite (3)

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (Single Use)

1 bedroom, minibar, in-room safe, desk

Suite (Single Use)

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • Sleeps 1
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Suite (2+2)

1 bedroom, minibar, in-room safe, desk

Suite (2+2)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Senior Suite (5+1)

1 bedroom, minibar, in-room safe, desk

Senior Suite (5+1)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Senior Suite (5)

1 bedroom, minibar, in-room safe, desk

Senior Suite (5)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Senior Suite (4)

1 bedroom, minibar, in-room safe, desk

Senior Suite (4)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Senior Suite (4+2)

1 bedroom, minibar, in-room safe, desk

Senior Suite (4+2)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Senior Suite (3+2)

1 bedroom, minibar, in-room safe, desk

Senior Suite (3+2)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Senior Suite (4+1)

1 bedroom, minibar, in-room safe, desk

Senior Suite (4+1)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Senior Suite (3+1)

1 bedroom, minibar, in-room safe, desk

Senior Suite (3+1)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Senior Suite (3)

1 bedroom, minibar, in-room safe, desk

Senior Suite (3)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (2)

1 bedroom, minibar, in-room safe, desk

Suite (2)

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (2+1)

1 bedroom, minibar, in-room safe, desk

Suite (2+1)

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Suite (2)

1 bedroom, minibar, in-room safe, desk

Family Suite (2)

  • 48 sq m
  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Suite (2+1)

1 bedroom, minibar, in-room safe, desk

Family Suite (2+1)

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Family Suite (2+2)

1 bedroom, minibar, in-room safe, desk

Family Suite (2+2)

  • 48 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Family Suite (3)

1 bedroom, minibar, in-room safe, desk

Family Suite (3)

  • 48 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms (5 Adults)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (5 Adults)

  • 48 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms (3 Adults)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (3 Adults)

  • 48 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms (3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (3 Adults + 1 Child)

  • 48 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms (3 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (3 Adults + 2 Children)

  • 48 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms (4 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (4 Adults + 1 Child)

  • 48 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms (4 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (4 Adults + 2 Children)

  • Garden view
  • 48 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms (5 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (5 Adults + 1 Child)

  • 48 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms (4 Adults)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (4 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed
  • Free WiFi

About the area

San Bartolomé de Tirajana

Maspalomas stay.Your stay at this Maspalomas hotel places you within 2 miles (3 km) of Maspalomas Dunes and Yumbo Shopping Center. Also, Maspalomas Golf Course is within half a mile (1 km) and La Charca Lagoon is within 2 miles (3 km).

What's nearby

  • Maspalomas Golf Course - 8 min walk - 0.8 km
  • Maspalomas Beach - 17 min walk - 1.5 km
  • Maspalomas Lighthouse - 17 min walk - 1.5 km
  • Holiday World Maspalomas - 7 min drive - 1.5 km
  • Meloneras Beach - 7 min drive - 1.9 km

Getting around

  • Gran Canaria Airport (LPA) - 31 min drive

Restaurants

  • ‪Piano Bar Tabaiba Princess - ‬9 min walk
  • ‪Asia House - ‬16 min walk
  • ‪Marula Lopesan Baobab - ‬14 min walk
  • ‪Sa-Wa-Dee Thai Restaurant & Bar - ‬15 min walk
  • ‪Las Dunas - ‬17 min walk

About this property

Suites & Villas by Dunas

Family-friendly 4-star hotel near English Beach
Some rates at Suites & Villas by Dunas are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. As a guest of Suites & Villas by Dunas, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Suites & Villas by Dunas.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

  • 302 guestrooms or units
  • Built in 1996
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Suites & Villas by Dunas offers 302 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include sports massages, facials, and manicures and pedicures.

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  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, 545 reviews
The price is CA $470
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includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 10 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dunas Suites & Villas Resort San Bartolome de Tirajana
Dunas Suites Villas San Bartolome de Tirajana
Dunas Suites Villas Resort San Bartolome de Tirajana
Suites Villas Dunas Hotel San Bartolome de Tirajana
Dunas Suites Villas
Suites Villas Dunas Hotel
Suites Villas Dunas San Bartolome de Tirajana
Suites Dunas Bartolome Tiraja
Suites Villas by Dunas
Suites & Villas by Dunas Hotel
Suites & Villas by Dunas San Bartolomé de Tirajana
Suites & Villas by Dunas Hotel San Bartolomé de Tirajana

Frequently asked questions

How close is Suites & Villas by Dunas to the airport?

Suites & Villas by Dunas is 21.3 mi (31-min drive) away from the Gran Canaria Airport (LPA) airport, the closest popular airport to the property.

Does Suites & Villas by Dunas have an airport shuttle?

Suites & Villas by Dunas offers an airport shuttle.

How close is Suites & Villas by Dunas to the beach?

This hotel is 3.3 mi (12-min drive) from English Beach and 9.8 mi (23-min drive) from Anfi Beach. Don't forget your sunscreen!

Does Suites & Villas by Dunas offer free breakfast?

Suites & Villas by Dunas offers free buffet breakfast every day from 8 AM to 10:30 AM.

Is there a casino at Suites & Villas by Dunas?

No, there is no casino at this hotel.

What time is check-in at Suites & Villas by Dunas?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Suites & Villas by Dunas?

Free parking is not available at this hotel.

Does Suites & Villas by Dunas have a pool?

Suites & Villas by Dunas features 2 outdoor pools and a children's pool.

Does Suites & Villas by Dunas have a restaurant?

Yes, there is a restaurant on site.

Does Suites & Villas by Dunas have a spa?

This hotel doesn't have a spa, but it does offer facials, sports massages, and mani/pedis.

How close is Suites & Villas by Dunas to downtown San Bartolomé de Tirajana?

Suites & Villas by Dunas is 12.4 mi away from San Bartolomé de Tirajana.

Suites & Villas by Dunas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 86 out of 291 reviews
Rating 8 - Good. 157 out of 291 reviews
Rating 6 - Okay. 35 out of 291 reviews
Rating 4 - Poor. 10 out of 291 reviews
Rating 2 - Terrible. 3 out of 291 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness
Good location. Friendly staff. Room comfortable but tired looking
Stayed 14 nights in Jan 2026
Verified

8/10 Good

Hugo

Liked: Cleanliness, staff & service
Super resort staff although front of house were quite frosty. Well worth a visit for families with small children.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good price compared to other hotels. 25 min walking to Faro de Maspalomas. The food could be better.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities
Tutto il resort ci è piaciuto.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Bra rum och mycket trevlig personal. Bra mat.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities
Zimmer Ok W lan schlecht aber wurde mit ersatzrouter behoben ! Personal sehr freundlich
Stayed 8 nights in Nov 2025
Verified

8/10 Good

Karin

Liked: Staff & service, amenities, property conditions & facilities
Op eerste gezicht ziet het er prima uit. Mooi complex. Echter de suite was te klein voor groot gezin en er ook niet op uitgerust. Daarnaast wat achterstallig onderhoud. Een kleine kitchenette was fijn geweest. Zeer vriendelijk en behulpzaam personeel
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keine weiteren Bewertungen.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Giuseppe

Liked: Staff & service, property conditions & facilities, room comfort

Non male

Struttura con un rapporto qualità prezzo molto alto, nel complesso ci siamo trovati bene anche se la struttura a mio avviso ha ampi margini di miglioramento. Il villaggio è molto bello e ben tenuto, le camere sono grandi e confortevoli, la pulizia iniziale ha lasciato un po' a desiderare, da rivedere l'aria condizionata che non è regolabile e/o introdurre dei sistemi di sicurezza che ti consenta di dormire con le finestre aperte. Il ristorante è di cucina internazionale, non male. Se non si hanno troppe pretese un buon posto per alloggiare.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia

Ha sido muy buena, servicio excelente
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra vistelse

Stort och rymligt hotellområde med flera pooler (uppvärmda). Stora och fina rum på marknivå, med egen terrass. Väldigt bra ställe för familjer med barn då aktiviteter och lekytor är många. Lugn och skön stämning och många solstolar vilket gör att det är enkelt att hitta sitt egna utrymme. Trevlig personal och ca 20 min promenad ner till krogarna vid Meloneras.
Stayed 6 nights in Mar 2023
Verified

8/10 Good

norbert

Liked: Staff & service, amenities, property conditions & facilities
Sehr schöne Anlage, (je nach Lage des Zimmers , können die Fußwege lang sein)! Nur ca 10 Minuten zu Fuß zum Strand (Oasis) ! Personal sehr freundlich. Zimmer sehr sauber.(Leider keine Kaffeemaschine im Zimmer) genervt war ich von den Animateuren am Pool ( waren immer höchstens 10 Leute die mitgemacht haben und der Rest der Gäste musste leiden ) Super gratis parken vor der Anlage ! werde wieder kommen, mit Ohrstöpsel für den Poolbereich (jammern auf hohem Niveau). Sehr schöner Aufenthalt war’s insgesamt !
Stayed 28 nights in Jan 2023
Verified

10/10 Excellent

AITOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó el ambiente, genial para familias, y la amabilidad del servicio.
Stayed 7 nights in Jul 2022
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good room, everyong else poor

Booked a 6 bed villa for 3 of us. 2 double bedrooms, 2 baths, lounge all clean and comfortable. Suitable for 4 but not great for 6 as 2 have to sleep in the lounge. The food is really bad, low quality cheap ingredients cooked badly. Same food every meal, very bland served in a noisy school canteen type room pics attached. The pool area is good until the gardeners start and the shockingly bad entertainment team ruin everyone's day. They can't understand that when the PA is set to max volume you don't need to scream into the mic. They are all talentless, intrusive and clearly don't realise that when no one wants to participate they should stop, videos attached put volume on. Watch out for an issue at reception. They run 2 credit card machines from 2 different banks. Even when you pay in euros one of the machines charges in GBP and adds a 7.9% markup.
Stayed 7 nights in May 2022
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location - good for families

The resort was busy and the staff in the restaurant in particular overworked. We had often finished our dinner before the staff took drink orders. The food was good quality - always freshly cooked meat and fish , salads and vegetable, cheese as well as theme nights. Queues at reception the norm- we checked in late and were scarcely shown a map of where the room was. The entertainment was not to our taste but difficult to avoid due to in being in the restaurant in the evening . Kids rule here - running around the bars with little care for others .Teenagers we paid full adult price for but with no effort to entertain them . The location is fantastic with access to the dunes adjacent The rooms were cleaned to a high standard and spacious if dated. Lots of hot water and towels.
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family hotel

We had a lovely time. Great for families.
Stayed 4 nights in Feb 2022
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vackert hotell på lagom avstånd till stranden

Mycket trevlig vistelse på det vackra hotellet. Att poolerna var uppvärmda var en oväntad bonus. God frukost, bekväma sängar, fin uteplats. Bra kök, som vi i och för sig aldrig behövde använda.
Stayed 5 nights in Jan 2022
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Høstferie

Flott og barnevennlig hotell. Koselig betjening og fine rom
Stayed 5 nights in Nov 2021
Verified

4/10 Poor

Eirik

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible serviece, room condition and cleaning.

After more than 30 years of traveling, we never complain, but this was horrible. The room wasn't close to clean, there were aunts and spiders everywere, the electronics did not work, the cupboard door fell of, the room key stopped working all the time and worst of all; the service was by far the worst we have experienced in every aspects. We were met by unfriendliness, moaning, information that they were understaffed and all the time promises that wasnt kept. The cleaning stations in the restaurant is placed in the middle, so it is so noicy you have to scream to hear each other. They cleared the table every time we went to supply some addition to our breakfast, the staff is very stressed and in general unfriendly. We had planned to stay for 16 days, but after 13 days we purchased new flight tickets and went home earlier than planned. The standard of this hotel, is in our opinion very far from 4 star in our experiences traveling world wide. In additon the service level is bottom point, so until the hotel and staff have solved this, we recomend to try another hotel in Maspalomas/Playa del Ingles.
Stayed 16 nights in Oct 2021
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place !
Stayed 4 nights in Oct 2021
Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

kommen gerne wieder

Sehr schöne Anlage. Hilfsbereite und freundliche Reception.
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

Jean Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable

Una estancia corta de 2 n9ches, pero me encanto el hotel. Soy resudente en Canaria y he probadi muchis establicimientis llos ultomos 15 años. Y es uno de la categoria que ha retenido mi atención . La ub8cacion, el jardin, las instalaciones, super tranquilo de noche. Las instalaciones. El unico bemol seria qye el Aire condicionado ne functionaba birn y hacia muchisima calor en l8 habitacion, por su exposicion permanentr al sol. Si tuvirra que quedar une semana habria pedido a cambisr d3 habitacion
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Anne-Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familie på 4 . Fornøyd med rom og service . Maten på all inclusiv var og bra. Kaldt på rommene på kveld Og natt i januar mnd eneste da de ikke har heating. Noe som var litt problrmatisk med tanke på vi reiste med spedbarn.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra boende o fantastiska bufféer
Stayed 12 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

OK pakke-rejse hotel i all-inclusive område

Et dobbelt-hotel meget fokuseret på familier med små børn og all-inclusive pakkerejser. * Placeringen er ca. 1 km. fra strand og strandpromenade. Ca. 300 m. til Maspalomas Dunes naturområde (strandklitter). * Meget stort (300+ rum), men alt i eet plan. * Udendørs områder pæne * Pools opvarmede, men "kun" til 21 grader => meget få der brugte dem * 2x små vandland "på land". Ingen vandrutchebaner eller andet. Godt for små børn. * Daglig entertainment, lagt an på børn i alderen 4-10 år. Nærmere 4 end 10. * Hotel-stil lidt 90'er-agtig. Virkede dog ikke slidt * Meget få skandinaver. Mange englændere / tyskere / hollændere. * Villa viste sig at være 1/4 bungalow med meget trist spare-belysning indendørs og begrænset varmt vand. * Villa havde fint køkken (til forskel fra Suiterne der var uden køkken). * Half-board = buffet morgen og aften. Variation meget begrænset.. * På trods af at det var "fuldt booket" da vi var der, virkede resortet relativt tomt. * Ikke noget at se i Maspalomas. Mange store all-inclusive resorts med få aktiviteter udenfor resorts => begrænset med restauranter og "spansk hygge" i nærheden. Intet autentisk spanskt i Maspalomas. Overall - fint nok, men meget langt fra lige så lækkert som et 4-stjernet hotel i Thailand.,
Stayed 6 nights in Dec 2019